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= Citizens Utility Board = Citizens Utility Board (CUB) is Illinois' nonprofit utility consumer advocacy organization, which represent the interests of residential utility customers across the state. The organization operates a consumer hotline that provides assistance to consumers who have encountered issues with their utilities.

Founding
The Illinois General Assembly created the Citizens Utility Board in 1983 to represent the interests of residential utility customers throughout the state through consumer education, advocacy, and assistance. The legislature created CUB as a membership-based organization. An initial $100,000 loan of “seed money” provided by the state was repaid by CUB on time and with interest.

Consumer Advocacy
CUB is part of the Illinois Clean Jobs Coalition, which helped pass the Illinois Climate and Equitable Jobs Act in September 2021. CUB regularly releases free publications that help consumers navigate their utility services and clean energy options, such as electric vehicles.