User:Setuen Sakseti/sandbox

QualityIP.com is an American Information Technology (IT) and Voice over Internet Protocol (VoIP) company founded by Ryan Markham.

History
The company was started by Ryan Markham in 2004 from an office in Kent, Ohio eventually expanding to other locations in Ohio and Southwest Florida.

Notably, the Kent office of the company are placed in the historic Kent Slik Mill area which belongs to the National Register of Historic Places. The region was prepared by entrepreneurs in 1830s who intended to make this area a known location for silk production. The area remained unused up to 1878. After that, the area was taken up by an alpaca mill producing worsted goods. The area remained a manufacturing site for above a century.

In 2002, the building was redeveloped for use as office space and apartments. QualityIP moved to the location in 2009.

In 2007, the QualityIP started providing Managed Services reaching up to $1M in sales revenue. The same year, Ryan rolled out Managed Services to better support customers requiring regular support.

In 2008 Ryan’s wife Sarah came on board to help with hiring, operations, accounting and customer service. Some of Sarah’s first hires are still with QualityIP today as they have grown to 60 employees. The company reached 100,000 tickets by June, 2012 and 250,000 tickets by May, 2015.

In 2016, QualityIP became Cisco Premier Certified. They rebranded Quality IP, LLC as QualityIP and introduced evening and weekend hours. In 2018, QualityIP became Dell Gold Certified and Microsoft Gold Certified in 2020.

QualityIP reaches 500,000 tickets in April, 2018 and by December the same year, they reached an annual revenue of $5M.

The company started its Akron, Independence, and Fort Myers offices in 2016 and 2018.

Awards

 * 2017: Smart Business Customer Service Award, Weatherhead 100 - #50
 * 2018: CRN MSP 500 – Pioneer 250 category, Cascade Capital Business Growth Award, Weatherhead 100 - #38
 * 2019: CRN MSP 500 – Pioneer 250 Category, Cleveland Technology Award, CRN Tech Elite 250, Cascade Capital Growth Award, Weatherhead 100 - #55