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Novitex Enterprise Solutions is a U.S. document outsourcing company that provides a range of business-critical services to organizations across North America. Its headquarters are located in Stamford, CT. Novitex was formed in October 2013 following the acquisition of Pitney Bowes Management Services (PBMS) by Apollo Global Management.

Since its founding, Novitex has positioned itself as an outsourcing provider that can streamline the auxiliary processes of its clients to reduce their costs and allow them to focus on their core business. Its current offerings include mailroom management, on-site Managed Print Services (MPS), off-site document printing, digital document management, business recovery services, facilities maintenance, e-discovery, backfile scanning, secure mail and data analytics. All of Novitex's services are consolidated under the Integrated Document Life Cycle™ (IDLC). The IDLC™ is a cloud-enabled, end-to-end framework that includes five stages of digital services and document logistics.

Because of these solutions and its unique approach to document-outsourcing, Novitex has recently been called a “Challenger” by the research advisory corporation, Gartner. Industry analysts, such as InfoTrends and the International Data Corporation, have also noted Novitex’s forward-thinking approach to document outsourcing.

History
In October 2013, Apollo Global Management purchased PBMS for $400 million and positioned John Visentin as CEO and Executive Chairman. Visentin headed a complete rebranding and restructuring the business to create Novitex with a focus on disrupting the document outsourcing industry. A new executive committee with experience in technological transformation was staffed to promote the momentum of the restructuring, and the company began to focus on digital solutions to document outsourcing.

In January 2014, Novitex announced its new go to market strategy and introduced its proprietary approach to enacting document-outsourcing services, the Integrated Document Life Cycle.

In April of 2014, the Novitex HQ was relocated to the second floor of 300 First Stamford Place in Stamford, CT. Later that month, Novitex announced that it had entered into an estimated $10 million agreement with IBM SoftLayer and IBM Security Identity Manager to build and support its private, secure cloud. Novitex' private cloud was designed to be secure, flexible and compliant with IT regulatory standards. This cloud will be the primary platform for delivering digital services that link its clients' inbound and outbound communications.

Operations
Today, Novitex serves 500 clients at 1,400 sites with approximately 10,000 on-the-ground, service employees. The company serves more than one-third of Fortune 50 companies. Its headquarters are located in Stamford, Conn.

The Executive Committee is comprised of John Visentin, Executive Chairman and CEO; Lila Campbell, Chief Human Resources Officer; Sharon Ferko, General Council; Tim Healy, President; Vanessa Lapins, Chief Information Officer Irina Novoselsky, Head of Business Development; Michelle Tierney, SVP Service Deliver; Joe Del Toro, CFO and Joe Trost, COO.

Novitex moved to an industry-aligned model for sales and client engagement, focusing on 10 key markets:


 * Consumer Services
 * Energy
 * Federal Government
 * Financial
 * Healthcare
 * Legal
 * Manufacturing
 * Technology
 * States
 * Universities

The Integrated Document Life Cycle™
The Integrated Document Life Cycle™ (IDLC™ ) is Novitex’s proprietary approach to document outsourcing. It is described as an end-to-end, cloud-enabled framework that links the inbound and outbound communications of its clients. It encompasses five stages of services:


 * Multichannel receipt
 * Capture
 * Data extraction
 * Intelligent data
 * Production