User:Sm.sathyacharana

Summary

Started Professional Career in Pharma Sales and then Joined to IT industry in Software Sales(A Supply Chain Management Software) Along with Sales of Software, Technical Support was also handled effectively.

Later role of trainer for the same software has been handled effectively, which is still handled when role changed to new role.

The new role of "Software expert" which is under the technical support of the software was to handle serious troubleshoots, managerial issues related to technical support of the same.

All the above experience I had was with Sify Technologies Limited. Which gave me a good enough exposure and experience, because of which, I got the chance of working in Wipro Infotech.

Master Trainer was the role in Wipro Infotech, where I need to train the Uninor Wireless Officials and Distributors about the usage/functionality of the applications like CRM-Siebel, DMS, Handheld Applications and also about e-Loading and Document Management System.

Goal is now to get the maximum exposure in the field of Software Project Management.

Specialties

Effective Handling of the Issues related to functionality part of Software. Effective Trainer about the functionality part of the Softwares/Applications especially which is used in DMS (Distribution Management system), CRM (Customer Relationship Management), Document Management System and related.

Experience

Managing Partner

Tunga Infotech

Partnership; 11-50 employees; Information Technology and Services industry

June 2011 – Present (1 year 5 months) Shimoga Area, India

Business Development, Company Growth, Project Management, Project Roll-out

IT In-charge

Laetus Education Private Limited

Privately Held; 11-50 employees; Education Management industry

May 2012 – Present (6 months) Bengaluru, India

Manager Operations

Wipro Infotech Ltd

Public Company; 10,001+ employees; WIT; Information Technology and Services industry

April 2010 – August 2010 (5 months)

Operation Manager in Management - IT division of Wipro Infotech Ltd.

Master Trainer

Wipro Infotech Ltd

Public Company; 10,001+ employees; WIT; Information Technology and Services industry

October 2009 – March 2010 (6 months)

Master Trainer for the training of newly launching telecom company "Uninor Wireless" about their DMS (Distribution Management System), CRM (Customer Relation Management) by relevant applications like Siebel (Oracle database) Training will be given to Distributors, Managers(ASM, TM, ZSM) of Uninor Wireless. Training also includes applications about e-Loading, Handheld Devices (PDA), Document Management System.

Support Executive

Sify Technologies Ltd

Public Company; 1001-5000 employees; SIFY; Information Technology and Services industry

October 2006 – May 2009 (2 years 8 months)

Started as Sales Executive for FORUM a Supply Chain Management and started work on October 2006, exclusively for technical support for Software by Sify Technologies Ltd. And Presently working as Software Expert.

Sales Executive

Sify

Public Company; 1001-5000 employees; SIFY; Information Technology and Services industry

February 2006 – October 2006 (9 months)

Started as Sales Executive for FORUM a Supply Chain Management and shifted to work exclusively for technical support on October 2006, for the same Software which is by Sify Technologies Ltd. And Presently working as Software Expert for the same.

Medical Sales Representetive

New Horizon Pharma

October 2004 – December 2005 (1 year 3 months)

Worked as Medical Rep at the location Shimoga

Courses

B.Sc., Microbiology, Biochemistry, BotonyKuvempu Vishwavidyanilaya B.Sc. (Microbiology, Bio-chemistry, Botonay)