User:Smartline55/SmartSurvey

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SmartSurvey is a UK-based provider of digital survey solutions (“SaaS”), designed to allow users to create surveys, publish them online and view results graphically in real time. The online survey product is a freemium service, so users can use it for free or pay to use advanced features on the Professional, Business and Enterprise levels. SmartSurvey was launched by Smartline International Ltd in 2010, to fill a gap in the UK and European market for a user-friendly online survey tool that stores all its data on servers situated within the EU. In October 2015, the European Court of Justice ruled that the Safe Harbour Agreement was no longer valid, this meant that “personal data may only be transferred to third countries if that country provides an adequate level of protection”. ([|Data Protection Directive]). SmartSurvey is used by organisations such as Microsoft, Vodafone, Unilever, Experian, Mercedes-Benz and BAE Systems. SmartSurvey has undergone recent expansion, opening a new larger office in Tewkesbury, Gloucestershire, England to cater for the continued growth.

The company has over 100,000 customers worldwide and, in December 2014, was named as one of the UK’s top 100 digital businesses after being selected to attend the first-ever summit of a new global network called ‘D5 London’, hosted by the Duke of York at Buckingham Palace. SmartSurvey is registered under the Data Protection Act and is compliant with the Safe Harbour Ruling. The company is ISO/IEC 27001 Information Security Management accredited, an approved G-cloud supplier and are members of the Market Research Society.

History

The family-run business, spanning two generations, was founded by Managing Director Abid Naser. Director and Co-Founder Mo Naser, heads SmartSurvey’s sales & marketing activities. SmartSurvey is already in use throughout Europe, the United States, the Middle East and Asia, with users in 40 different countries worldwide.

Growth

SmartSurvey is currently focused on the long-term strategy of scaling the company into international markets. Plans are in place to expand SmartSurvey’s multi-language features and grow its global user base through strategic partnerships with international marketing and research brands and organisations.

Partnerships

SmartSurvey has partnerships with with CINT and Pure 360. CINT is a global platform and technology firm dedicated to creating self-service solutions for online market research. PUR360 is a specialist email and digital marketing automation company.