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Stella Ting-Toomey is an American professor who teaches at California State University in the field of Communication Studies. She has contributed a great deal of research that tests the tenets of face negotiation theory. Her work and research have included a focus on intercultural communication. Stella Ting-Toomey is from Hong Kong, China and came to the US to study in Iowa City. She received her Ph.D. from the University of Washington. She has published various books, articles, and journals in the field of communication studies.

Face-Negotiation Theory
The face-negotiation theory is the process of altering and adjusting ones face during a conflict situation, which can vary across cultures. The theory originated in the work of Goffman, Levinson, and Brown, and Stella Ting-Toomey has expanded the theory with her own research. Face is the way in which we attribute our self-meaning to and how we recognize ourselves as individuals. Another aspect of the face-negotiation theory is facework, which is the way we hold our face in efforts to remain stable. Our face can change depending on conflict situations causing it to decline or remain.

Individualism vs Collectivism
People who are individualistic value themselves as individuals over the group as a whole. People who are collectivistic value the group as a whole over their own personal gains as individuals. These concepts influence the face-negotiation theory as it varies across cultures, affecting how we approach and deal with conflicts. Another aspect of these two concepts that influence the face-negotiation theory is power distance, which is how power is spread across a society's rankings.

Intercultural Forgiveness
Stella Ting-Toomey has completed research about intercultural forgiveness alongside researchers Qin Zhang, John G. Oetzel, and Jibiao Zhang, specifically between America and China. The research study measured the emotions related to forgiveness both before and after the act of forgiving, through using college students as participants. Their study illustrated the cultures to be more parallel in relation to both emotions and forgiveness.

Professional Work
Stella Ting-Toomey has used her research in intercultural communication to publish various books, journals, and articles. Stella Ting-Toomey has also delivered speeches within the United States, as well as also across the world, specifically in both Asia and Europe.

Books

 * Communicating Across Cultures Second Edition (2018)
 * Understanding Intercultural Communication (2012)
 * Communicating Across Cultures (2012)
 * The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice (2006)
 * Managing Intercultural Conflict Effectively (2001)
 * Communicating Effectively with the Chinese (1998)
 * Communication in Personal Relationships Across Cultures (1996)
 * Building Bridges: Interpersonal Skills for a Changing World (1994)
 * Cross Cultural Interpersonal Communication (1991)
 * Communicating for Peace: Diplomacy and Negotiation (1990)
 * Language, Communication, and Culture (1989)
 * Culture and Interpersonal Communication (1988)
 * Communication, Culture, and Organizational Processes (1985)
 * Gossip as a Communication Construct (1979)

Articles/Journals

 * Stella Ting-Toomey (2010) Applying Dimensional Values in Understanding Intercultural Communication,Communication Monographs, 77:2, 169-180.
 * John G. Oetzel, Stella Ting‐Toomey, Yumiko Yokochi, Tomoko Masumoto & Jiro Takai (2000) A typology of facework behaviors in conflicts with best friends and relative strangers, Communication Quarterly, 48:4, 397-419.
 * John Oetzel, Stella Ting-Toomey, Martha Idalia Chew-Sanchez, Richard Harris, Richard Wilcox & Siegfried Stumpf(2003) Face and Facework in Conflicts With Parents and Siblings: A Cross-Cultural Comparison of Germans, Japanese, Mexicans, and U.S. Americans, Journal of Family Communication, 3:2, 67-93.
 * Qin Zhang, Stella Ting-Toomey, John G. Oetzel & Jibiao Zhang (2015) The Emotional Side of Forgiveness: A Cross-Cultural Investigation of the Role of Anger and Compassion and Face Threat in Interpersonal Forgiveness and Reconciliation, Journal of International and Intercultural Communication, 8:4, 311-329.
 * Stella Ting‐Toomey (1983) Coding conversation between intimates: A validation study of the intimate negotiation coding system (INCS), Communication Quarterly, 31:1, 68-77.
 * William B. Gudykunst, Stella Ting‐Toomey & Richard L. Wiseman (1991) Taming the beast: Designing a course in intercultural communication, Communication Education, 40:3, 272-285.
 * John Oetzel, Stella Ting-Toomey, Tomoko Masumoto, Yumiko Yokochi, Xiaohui Pan, Jiro Takai & Richard Wilcox(2001) Face and facework in conflict: a cross-cultural comparison of China, Germany, Japan, and the United States,Communication Monographs, 68:3, 235-258.
 * Ting-Toomey, S. (1980). Talk as Cultural Resource in Chinese-American Speech Community. Communication, 9(1), 193.
 * Laura V. Martinez, Stella Ting-Toomey & Tenzin Dorjee (2016) Identity Management and Relational Culture in Interfaith Marital Communication in a United States Context: A Qualitative Study, Journal of Intercultural Communication Research, 45:6, 503-525.
 * Courtney Vail Fletcher, Masato Nakazawa, Yea-Wen Chen, John G. Oetzel, Stella Ting-Toomey, Shau-Ju Chang & Qin Zhang (2014) Establishing Cross-Cultural Measurement Equivalence of Scales Associated with Face-Negotiation Theory: A Critical Issue in Cross-Cultural Comparisons, Journal of International and Intercultural Communication,7:2, 148-169.
 * Stella Ting-Toomey (2010) Applying Dimensional Values in Understanding Intercultural Communication,Communication Monographs, 77:2, 169-180.
 * Lea P. Stewart, William B. Gudykunst, Stella Ting‐Toomey & Tsukasa Nishida (1986) The effects of decision‐making style on openness and satisfaction within Japanese organizations, Communication Monographs, 53:3, 236-251.
 * Stella Ting-Toomey (2007) Intercultural Conflict Training: Theory-Practice Approaches and Research Challenges,Journal of Intercultural Communication Research, 36:3, 255-271.
 * Hiroko Koike, William B. Gudykunst, Lea P. Stewart, Stella Ting‐Toomey & Tsukasa Nishida (1988) Communication openness, satisfaction, and length of employment in Japanese organizations, Communication Research Reports,5:2, 97-102.
 * Leeva Chiling Chung & Stella Ting‐Toomey (1999) Ethnic identity and relational expectations among Asian Americans, Communication Research Reports, 16:2, 157-166.
 * Stella Ting‐Toomey, John G. Oetzel & Kimberlie Yee‐Jung (2001) Self‐construal types and conflict management styles, Communication Reports, 14:2, 87-104.
 * Tenzin Dorjee, Noorie Baig & Stella Ting-Toomey (2013) A Social Ecological Perspective on Understanding “Honor Killing”: An Intercultural Moral Dilemma, Journal of Intercultural Communication Research, 42:1, 1-21.
 * Angela Hoppe‐Nagao & Stella Ting‐Toomey (2002) Relational dialectics and management strategies in marital couples, Southern Communication Journal, 67:2, 142-159.
 * Stella Ting‐Toomey (1988) Rhetorical sensitivity style in three cultures: France, Japan, and the United States, Central States Speech Journal, 39:1, 28-36.
 * Adrian Toomey, Tenzin Dorjee & Stella Ting-Toomey (2013) Bicultural Identity Negotiation, Conflicts, and Intergroup Communication Strategies, Journal of Intercultural Communication Research, 42:2, 112-134.
 * Ting-Toomey, S. (1984). Perceived Decision - Making Power and Marital Adjustment. Communication Research Reports, 1(1), 15–20.
 * Noorie Baig, Stella Ting-Toomey & Tenzin Dorjee (2014) Intergenerational Narratives on Face: A South Asian Indian American Perspective, Journal of International and Intercultural Communication, 7:2, 127-147.
 * Ruifang Zhang, Stella Ting-Toomey, Tenzin Dorjee & Peter S. Lee (2012) Culture and self-construal as predictors of relational responses to emotional infidelity: China and the United States, Chinese Journal of Communication, 5:2,137-159.
 * Ting-Toomey, S. (1986). Japanese Communication Patterns: Insider Versus the Outsider Perspective. World Communication, 15(2), 113.

Awards

 * 2008: CSU Wang Family Excellence Award
 * 2007-2008: CSU-Fullerton Outstanding Professor Award

Published Within

 * International Journal of Intercultural Relations
 * Communication Monographs
 * Human Communication Research
 * The International Journal of Conflict Management