User:Stevehunt100/sandbox

Overview
Maturity-as-a-Service (MaaS) is a process improvement program and service administered and marketed by ManageHub and designed in collaboration with The Alliance for Performance Excellence, the public-private outreach arm of the Baldrige Performance Excellence Program , which is based at and managed by the National Institute of Standards and Technology, an agency of the U.S. Department of Commerce.

Maturity-as-a-Service combines Baldrige-based performance improvement with continuous monitoring, and can be used to guide process improvement across a single work activity, a process, a department, a division, or an entire organization. It is useful for integrating maturity models and performance improvement programs, such as CMMI, Gartner Maturity Models, Six Sigma, EFQM, and others.

MaaS makes use of online workspaces for each process, and online coaches who remotely monitor activities and suggest continual improvements. The coaches also act as advocates for the organization to qualify for awards, such as the Malcolm Baldrige National Quality Award.

Maturity-as-a-Service is a trademark of ManageHub.

How it works
Users log into their private online workspaces related to the work activities they want to improve. As the work gets done, the workspace records any documentation, suggestions for improvement, updates, or knowledge accumulated by the team performing the work. A coach periodically logs in and checks the activity in the workspace, suggesting ways to improve further.

Cybersecurity Maturity-as-a-Service (CMaaS)
Also called CyberMaturity-as-a-Service, this form of MaaS applies performance improvement and continuous monitoring to each process of cybersecurity operations. The ISSA and The Alliance for Performance Excellence offer annual awards specific to performance excellence in cybersecurity operations.

CMMI Live
This form of MaaS permits CMMI to be deployed and maintained with ongoing, online feedback rather than the typical onsite, after-the-fact B and C Appraisal cycle. Ongoing feedback and support speeds deployment, reduces costs, increases employee engagement, and results in immediate benefit to the organization.

Channel-Maturity-as-a-Service
Value-added resellers of large manufacturers may use Channel-MaaS in order to differentiate the quality of their internal operations from those of their peers, thereby justifying higher or premium-level reseller agreements.

Official Sources
ManageHub