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escribe your topic What is PACT? The Veterans Health created and launched the PACT model on October 2009. The new model of care was created to improve Veterans care by providing a new outlook to deliver team-based care which is patient-centered as well as patient-driven and focused on prevention and improvement of health ( US Department of Veterans Affair, 2016). With the first component of PACT which is partnership, it emphasizes on wellness, prevention and health promotion. The tools used to health promotion which is provided in each clinic involves: early detection screenings preventative or wellness care services educational materials lifestyle coaching The PACT model of care provides access to Veterans in several ways. They have access to MyHealtheVet online secure messaging feature. MyHealtheVet is a website where Veterans can gain tons of information about healthcare information and services. Our Veterans can download and print personal health records through this website. Telephone care is provided for our Veterans 24 hours a day and 7 days a week. PACT members can see transition of care within the Veterans Health System through collaboration within the Veterans Health System Globally. The PACT model of care put the Veteran as the center of care in the team. This makes it certain that their needs are provided and and the whole team is engaged in the care.

PACT focus on:

Partnership - this is between the Veterans and the healthcare team, a good rapport Access to care - Veterans can access care from anybody in the healthcare team and can schedule appointments from other members of the team Coordinated care - the team members collaborates to achieve the same goal providing care for the Veterans Team-based Care - the team consist of a primary care provider, nurse care manager, clinical associate and administrative clerk with the Veteran as the center of the team. The PACT Goals: Appointments and non appointment options will be offered for single or group appointment to achieve optimal access to all Continue of care will be provided by providers through connected health information system Guaranteeing each individual is providing the right work at the right time through improvement of communication and work procedures ( Bidassie et al.,2014 )

What is the PACT Team?

The PACT team was built on a known concept of patient centered care staffed by high functiong teams ( US Department of Veterans Affair, 2016). The Video to the right futher explain how the PACT team work, and how they put patients at the center of their care.