User:Tpolack12/Books/Manage Ninja

Active Agile IT Management

 * Concepts
 * Agile management
 * Business agility
 * Business intelligence
 * Six Sigma


 * Development and Productivity
 * Scrum (software development)
 * Kanban
 * Lean manufacturing
 * Just in time (business)
 * Agile software development
 * Agile Unified Process
 * IBM Rational Unified Process


 * ITIL Concepts
 * Information Technology Infrastructure Library
 * IT portfolio management
 * IT service management
 * Demand management
 * Business relationship management
 * Service-level agreement
 * Service catalog
 * Capacity management
 * Release management
 * Knowledge management
 * Event Management (ITIL)
 * Incident management (ITSM)
 * Financial management for IT services
 * Information security management system