User:Tracy Kennard

I'm one of those rare Florida natives, born and raised, still living here and loving it. I look out my window, see the sunshine all around me and am comforted to know that watching a sunset on the water on any given day can be just a short 15 minute drive away. 

I began my long career in customer service as a call center manager, put my self through several Florida colleges but finally received my Bachelor's in Business Administration from the University of Phoenix. Throughout my career I've resolved customer complaints, managed employees, counseled individuals on the next steps in their educational and career paths and consulted with physician executives on their needs for medical management education. In looking back on my experience, I can now see a consistent theme of a desire to help people figure out and ultimately get what they need or want. It's only now that I write this section about myself that I see how this theme has led me to my licensing and certification as a social media professional through SmartyVA.com.

As a licensed and certified SmartyVA (smart and saavy social media virtual assistant), I can assure businesses and individuals that using social media (LinkedIn, Facebook, Twitter, Flickr, etc) marketing strategies as part of their current traditional marketing plan will increase their visibility, sales, and overall goals by a measurable percentage.

“I post, you profit.”

Social networking for a business or individual is ultimately about providing people with information that they want or need. It’s using the tools of social media to create a two way conversation that builds relationships, encourages participation, distinguishes a brand and creates loyalty and interest…..(ergo - “helping people”).