User:Trutth563/sandbox3

Intro
Domestic & General is a maintenance service plan and insurance provider with offices in the United Kingdom, Australia, France, Germany, Italy, Portugal and Spain. It is the trading name for Domestic & General Services Limited and Domestic & General Insurance PLC.

As of 2018 D&G services 16 million customers across 11 countries, with 3,000 employees, handling 24 million insurance policies worldwide.

History
The Western Australian Insurance Company (WAICO)

1912-1920

• The Western Australian Insurance Company was founded by Samuel William Copley in 1912. Unable to find a company that would insure cattle during transit, he founded WAICO. . WAICO expanded into eastern Australia and started operating in London when Copley returned in 1914.

• During the First World War the company grew steadily, offering various types of insurance including War Risks, Marine, General and Life.

1930-1966

• By the 1930s, WAICO’s presence in the insurance industry had continued to grow. The 1950s saw a boom in the popularity of televisions and, together with Reg T. Sharpe (director of a motor insurance company) and Harold Curtis (Secretary of the Radio and Television Retailers Association), Copley launched television breakdown cover under the brand: ‘Telesurance’. In 1966, Telesurance was renamed and became Domestic & General Insurance Co. Ltd.

1978-1990s

2000s – present

• In the 2000s, Domestic & General acquired a contact centre company in Brighton called Inkfish, which gave them the ability to outbound and make telesales for the first time.

• In 2013, Domestic & General was acquired by the CVC Group, which manages over US$52 billion of assets.

• Today, Domestic & General operates in 10 countries and employs just under 3,000 people around the world. They have over 16 million customers and protect 24 million appliances and electronics worldwide.

• As of September 2018 CVC Capital Partners has hired Rothschild to advise it on an initial public offering (IPO) expected to value Domestic & General at about £1.5bn. Barclays, Bank of America Merrill Lynch and Credit Suisse have been chosen to lead the public offering.

Insurance Service areas
• Household - Service maintenance and insurance plans for all household appliances.

• TV and audio - Partner with Sky to provide Sky Protect insurance for Sky boxes and equipment. They also provide service maintenance and insurance plans for a range of TV and audio products.

• Camera and mobile - Sell service maintenance and insurance plans for cameras, camcorders and other camera equipment, and partner with Sky to sell insurance for Sky Mobile (smartphones).

• Heating - Partners with all major manufacturers of boilers to sell service maintenance plans for boilers and central heating systems in the home.

Operations
Locations with offices: • United Kingdom ♦ Australia ♦ France ♦ Germany ♦ Italy ♦ Spain.

Other countries Domestic & General operates in: • Austria ♦ Belgium ♦ Netherlands ♦ Poland ♦ Portugal ♦ Republic of Ireland

Ratings/Accreditations/Awards
·       #1 in the Sunday Times Top Track 250 league table 2014

·       Healthiest Workplace Award at the Sussex Business Awards 2011

·       Service Excellence winner in ABA100 (The Australian Business Awards) 2011, 2012, 2013, 2014, 2015, 2016, 2017 , 2018

·       ''Fastest Time to Pass 10 T-shirts Along a Chain of People (Team of 100)' (Guiness Book of World Records)