User:Vikram Luthra

Process Management

Process management in the current context can be defined as a logical sequence of activities following by an enterprise/ organisation/ business unit/ department, to achieve an pre-defined objective. Key components in defining any process are as follows:

Definition of boundary of the process: Every process needs to have a defined boundary i.e starting point and a end point. Within the defined boundaries, will be the logical steps leading to a conclusion.

 Milestones:While defining process, milestones have to be defined to facilitate effective monitoring of the same. Milestones help take stock of the process performance at any given point of time. Milestones can be created using global best practices benchmarking techniques.

 Key Performnce indicators: Every process must have defined KPI for assessing its performance. KPI have gained tremendous importance as they help improve process effectiveness and effeciency.