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Company
Dunforce is a multinational FinTech company known as the first Intelligent Collection Agent. It helps companies to automate the dunning of their receivables and anticipates late payment.

The company offers a SaaS solution that reproduces human behaviour in the collection process, putting the right pressure at the right time on the right person, while preserving the producer consumer relationship. Its algorithm based on AI and machine learning anticipates when a payment will be made, allowing companies to adapt their collection plan and evaluate their risks and costs.

Dunforce has its headquarters at Torre Diagonal ZeroZero, Barcelona along with offices in Paris and San Francisco.

History
Dunforce was founded in 2016 in Barcelona by Alban Sauvanet, Fabien Girard, Moncef Biaz and Thibaud Petitdemange.

The company was initially financed by the founders, and Telefónica which owns a start-up accelerator, Wayra.

The name of the company is a combination of the verb "to dun", which means going after a debt, and the verb "to force", which means to obtain.

Product
The service is built upon the concept of RPA (Robotic Process Automation), it reproduces a repetitive task while interacting with users. Several technologies are combined within the platform, from OCR/Parsing to machine learning to multichannel communication, providing a modular service.

Awards and nominations
In 2017, Dunforce was invited by Start’inPost to take part in the Web Summit in Lisbon. The company was also selected to attend Start Up Next in Barcelona.

Dunforce has been selected by Plug and Play, holds various media coverages , and was considered one of the 10 start-ups to watch in 2017.