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Rent Resumé Pty Ltd

Rent Resumé is a national tenancy database paid for by its members. These members are rental tenants.

Mission: To make the process of applying for a rental property a lot easier, safer, rewarding and smoother for all parties involved.

Premise: For potential rental tenants it is near impossible to prove that they were previously good tenants with another property manager in the same suburb, let alone in a different city. As a result they have to jump through a lot of hoops to satisfy a property manager that they will be good tenants when applying for a rental property. When it’s all said and done the property manager doesn’t really know if the applicant will be a good tenant or not, particularly in regards to conduct. With the ever increasing transient workforce in Australia now, Rent Resumé saw a great need for an easier way for tenants to display their past history as a tenant, plus also making the process a lot easier for property managers.

Service Provided: Member applicants just need to fill out a online application form found at www.rentresume.com.au The online form which requires details of applicants name, current street address, email address, DOB, drivers licence number (last 3 digits only), direct debit details and property manager details which are added to the Rent Resumé database. By submitting this online form a membership number is generated for that member. Rent Resumé members receive a plastic membership card with their name and membership number on it.

Property managers use that membership card to go onto the Rent Resumé database using the iPad/Android app provided and log in under their own login and password, and search for the member by their last name and membership number. At a rental property open house or inspection the Rent Resumé member can present their membership card to the participating property manager and the property manager can check their rental history on the spot.

If there is an issue with one of their tenants, the property manager can record details of the issue concerned, e.g. damage done to property, quarterly inspections report or continued missed rental payments, in the online file of the member concerned. Only that member’s property manager can enter details into and/or edit the comment section of the rental tenant’s Rent Resumé online file. Property managers do not need to do anything on a week to week basis in regard to Rent Resumé unless an issue arises with a Rent Resumé member and they feel that issue should be recorded.

Rent Resumé is free of charge for property managers and/or real estate agents. Rent Resumé members are the ones that pay for the service. Rent Resumé members pay $3.95 per week to their good behavior tracked. Funds are paid by direct debit from a credit card. No other parties handle any monies. Property managers do not need to handle any monies.

Being a Rent Resumé member entitles them to receive a 5% discount on food, fuel etc on goods from retailers that are part of the Woolworths group. eg Woolworths, Big W, Dick Smiths, Dan Murphy’s, Kmart and Coles. This more than offsets the cost of being a Rent Resumé member.

There are three levels of membership, Gold (24 months good conduct history), Silver (12 months good conduct history) and Bronze (6 months good conduct history). Obviously a Gold membership is more attractive to a property manager as it shows good conduct over a longer period. Members are issued with a coloured new card upon reaching a higher level of membership. This makes it an easy visual queue for a property manager.

Investment property owners welcome Rent Resumé as it gives them more certainty about the quality of the rental tenants that are in their properties. The property manager can demonstrate to the investment property owner that their agency offers a better service as they can screen applicants to a higher degree than other agencies.

All in all Rent Resumé supports and promotes better conduct as a tenant, plus uses that good history to make the process of securing another rental tenancy a lot easier. Tenants are rewarded for being good tenants. For property managers Rent Resumé makes it easier to assess new rental applicants. It’s a win win situation for all concerned.

History, Background and Vision

Rent Resume Pty Ltd (RR) started in April 2011. The company was formed to pursue a better option for the rental industry. There is a lack of uniformity in the property management industry. Different real estate agents and property managers use different software to manage their clients and tenants. Even within a national franchise group, the franchisees are free to use whatever software they choose to. This makes for an unorganised industry and this lack of uniformity makes it difficult for tenants to move seamlessly from one property manager to another. With an ever increasing transient population in Australia, mainly caused by the need to secure a better job or contract work, Rent Resumé saw a need for a better system. One that was accessible across Australia.

Products & Services.

Rent Resumé is a national tenancy database paid for by its members. These members are rental tenants.

In addition to this Rent Resumé has developed software and iPad/Android apps for use in the property management industry. To move forward with its app development, Rent Resumé has now formed a partnership with Happy Inspector (Happy Inspector** is a property inspection app to help automate property inspections).

Category:Real estate