User:Zgilyana/sandbox

Formilla.com Live Chat is a live chat software product offered as SaaS(Software as a Service) for organizations to install and offer real-time chat with their website visitors. Live chat software provides convenience for customers, cuts down on operational expenses for customer service, and can increase sales.

Features
Formilla.com Live Chat features include:
 * WordPress plugin integration
 * Proactive chat: customers can configure web chat forms to automatically engage with customers after a customizable time period in seconds.
 * Mobile chat: customers can utilize instant messaging clients that support Google Talk to chat with website visitors from a smart phone.
 * Help desk: customers can manage, assign, prioritize, and respond to website visitor emails and feedback.
 * Language support: customers can configure custom text and language options for chat buttons and forms.
 * Offline email: customers can configure hours of operation and collect offline email submissions while staff is not online to support live chat conversations.
 * Chat history: customers can search and access chat and offline email history received via Formilla.com Live Chat.