User talk:2603:9001:3013:B800:28C2:1A0D:2334:F0D4

as a Vietnam veteran suffering with many medical issues I ask you why your processes seem not to be following the orders of the president on accountability. you leave us totally disabled veterans wondering when we will receive our benefits due us. we get the same from your hot lines created by your office. we are processing your remands and when we are done we will contact you. then several months and years go by. then we are still waiting. even after expedite letters on our behalf are sent to those processing our claims. they say now your in another line of people expedited. like a merry go round in a circle and back around again. when mister secretary will this stop.we are all aged veterans. I'm now 68 and started these requests since way back in the 70's. appeals after appeals all due to missing information that was lost or misplaced by your department. I think its time for your real accountabilities to be enforced for those who honorably served their country in time of war and put their life's on the line. not your department sir. BUT YOUR DEPARTMENTS VETERANS. PREISDENT TRUMP HAS TOLD US YOUR DEPARTMENT WOULD BECOME ACCOUNTABLE AND TO THIS DAY I FEEL YOU HAVE FAILED AND HE HAS FAILED TO PROVE ACCOUNTABILITY. YOUR DEPARTMENTS EXCUSES ARE MANY. BUT IN THE EYES OF US VETERANS WHO SERVED OUR COUNRTY AS WE DID. YOU ARE BREAKING THE MOST SACRED THING BETWEEN US VETERANS BY DOING WHAT YOUR DEPARTMENT IS DOING NOW. LEAVEING SOLDIERS BEHIND.WE DON'T DO THAT SIR. NO SOLDIER LEFT BEHIND IS OUR MOTTO.PLEASE START DOING THAT IN YOUR DEPARTMENT. THATS WHAT REAL ACCOUNTABILITY IS ALL ABOUT. MY NAME IS james c. contarino my case number is 28 153 280.please prove to us you are the secretary that will do what all the others have failed to do. I mean no disrespect to you sir. just trying to point out how many veterans are frustrated by the process.I'm sure I'm one of many who feel the same. thank you Mr. Secretary for your time and I only hope this will help me and others in pursuit of what we have earned.