User talk:83128312b

Hours of operation: 0800 587 1102

Monday-Friday: 09:00-22:00 Saturday: 09:00-20:00 Sunday: 09:00-17:00

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==================== http://10.30.155.88/xbox/

https://services.arvatoindia.com/owa/ India\RMB00004745 Welcome@123

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================== +44 118 909 2929.

08457877877 UPS(United Parcel Service) DHL: 08702 400 555 ROBO: 1189092929 MICROSOFT SERVICES & PRODUCTS:0870 60 10 100

Concession subscription

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Steady green light: The adapter is on and is connected to a wireless access point or to another wireless device. Steady red light: The adapter is ready to be connected to a w relessnetwork. Flashing red light: The adapter is experiencing a hardware failure.

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UDP 88 UDP 3074 UDP 53 TCP 80 TCP 3074 TCP 53

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FOR FULFILLMENT ORDER

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C/O MicrosoftService Centre Langstone Technology Park Langstone Road Havant PO9 1SA

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CC- Visa,Amex,Master DC-Visa

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GrayRed     Red GrayGreen   White GrayBlue

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============== Component--6 Composite--3

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Power cord - wall to PSU

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Z: 8015 – 190D(Banned Console)

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16mb internal 126mb

FAX- (44) (118) 909 2929

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======= 4.99 14.99 39.99

1000MS points -8.50£ ---

SPAIN- STANDARD

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https://services.bag-mail.de/exchweb/bin/redir.asp?URL=http://www.xbox.com/en-US/support/xbox360/system-update.htm

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====== https://vkbexternal.partners.extranet.microsoft.com/Support/defauil.asp

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http://www.va.zensupport.co.uk

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==================== J:\Ankur\Processs Updates\Live\project\HOME.htm

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========================== support.live.com

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============ http://www.microsoft.com/windowsxp/mediacenter/extender/setup/networkperf.mspx

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======================================== VKB- https://vkbexternal.partners.extranet.microsoft.com/VKBPortalWeb/PortalHome.aspx?portalId=66 http://www.xbox.com/en-GB/support/drm/(License Transfer Tool) xboxrobo@microsoft.com(Retailer call)

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https://support.live.com(Reset Password) http://support.xbox.com/support/en/us/xbox360/default.aspx http://track.dhl.co.uk/tracking/ https://vkbexternal.partners.extranet.microsoft.com/VKBPortalWeb/PortalHome.aspx?portalId=66

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http://174.142.32.249/d4589_xnv/login.aspx 052#5055obBi-8312

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binu_jacob@live.com jacobbinu@live.com helbck@hotmail.com elp2042174 --- nnu12691845



Microsoft UK Headquarters Microsoft Campus Thames Valley Park Reading, Berkshire, RG6 1WG Microsoft Legal Department Attn: Xbox Legal Group One Microsoft Way Redmond Washington 98052

-- Compensation:-

ACCESSORIES

• Xbox 360 (64MB) Memory Unit - REPAIR CONCESSION • Xbox 360 Play & Charge Kit - REPAIR CONCESSION • Xbox 360 Wireless Controller - REPAIR CONCESSION - XBOX 360 Wireless Headset - REPAIR CONCESSION

GAMES

• Viva Pinata Party Animals-Repair concession- In Warranty • Viva Pinata Party Animals-Repair concession-Outof Warranty • Crackdown - REPAIR CONCESSION • Gears of War - REPAIR CONCESSION • Kameo - REPAIR CONCESSION • Perfect Dark Zero - REPAIR CONCESSION • PGR3 - REPAIR CONCESSION • Viva Piñata - REPAIR CONCESSION

--

Andorra Austria Belgium Cyprus Denmark Finland France 	Europe French PolynesiaGermany GibraltarGreece IrelandItaly Liechtenstein Luxembourg Monaco Netherlands Antilles Netherlands, The Norway Portugal Spain SwedenSwitzerlandTajikistan Tanzania

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•	Unauthorized Access Report - VKB 930018

1)	Name of caller: 2)	Verified PII’s from Billing Comments: 3)	Best Phone number and time to contact Customer: 4)	Gamertag from before unauthorized access: 5)	LIVE ID from before unauthorized access: 6)	Ask the customer for the serial number of the Xbox 360 console: 7)	Alleged Date of ‘unauthorized access’: (error message if any while recovering the gamertag) 8)	Are there unauthorized charge(s) present on the account? 9)	Did the caller enter their LIVE ID or Gamer Tag into any website other than XBOX.com or gave to another Gamertag

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=========== •	Second Hand Console

(Customer calling to register the "new" console): NAME (first, last): STREET: CITY: REGION: POST CODE: TELNUM: EMAIL:

(Information of "1st" Customer who is already registered in CAP):

NAME (first, last): STREET: CITY: REGION: POST CODE: TELNUM: EMAIL:

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=================================== Invalid PPC

1)Name of the caller. 2)Best Phone number and time to contact Customer: 3)Error message while redeeming the code on Console: 4)Did customer try redeeming code on xbox.com: (Y/N?) And if yes what was the error message: 5)Does customer have a valid POP and receipt of the code purchased: 6)25 Digit PPC number: 7)Is it a MSFT point’s card or Gold membership card: 8)Status of code on PPC lookup in CAP: 9)Troubleshooting performed:

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=================================== Hacked Account-

• Name of caller:

• Verified PII’s from Billing Comments:

• Best Phone number and time to contact Customer:

• Gamertag from before unauthorized access:

• LIVE ID from before unauthorized access:

• Ask the customer for the serial number of the Xbox 360 console:

• Alleged Date of ‘unauthorized access’: (error message if any while recovering the Gamertag)

• Are there unauthorized charge(s) present on the account?

• Did the caller enter their LIVE ID or Gamer Tag into any website other than XBOX.com or gave to another Gamertag:

• Contact email address:

• How did customer discover unauthorized access?

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=================================== SOUTH AFRICA

Company: Xbox Support – Power care Contact Telephone Number: 0861 XB0X360 or 011 997 5000 Email: xbox360support@powercare.co.za Fax Lines: 0866298599,0866869058, 0865233300, 0866823488, 0865537406,0865622078,0865792212,086 5792213,0865792215,0865792214 Link to download form: http://www.xbox.com/en-ZA/support/ex change.htm Hours of Operation:8am ~5pm( Mon ~Fri)

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====== Advised customer to send in console without HDD or other accessories YES Informed customer that repair would take 2-3 weeks YES Repair created YES Shipment option mail label SKU selected Pro version/Core Repair Asked customer if disc is in console YES

Power cycle done with & with out the HDD. Still the same issue.

Gave reference nbr & informed cust about xbox.com.

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Caller Name: CSN: Reason For Contact: Steps Taken On The Call: What Was The Resolution: Article:

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Caller Name: Gamertag: ISP: Router/Modem: Reason For Contact: Steps Taken On The Call: What Was The Resolution: Article:

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======== £80.92online -£97.58 service.xbox.com

Online Referral

Referring the Customer to use the Online Repair option-910893

960173: Playing an Xbox 360 game from your Xbox 360 Hard Drive 967230 Xbox 360 Console Repair Process Frequently Asked Questions EMEA

When cust turned the console on.

Cust called in to say that he has not recd the labels till date. Cancelled the same & created new via post.

Cust does not wish to go online. Printer not available. Cust was not able to print the labels. No Internet access

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====== Webexpemt\

Request cannot be completed/Home page

Cust updated details. Old details-

Cust was not able to verify details. Verified all PII's.