User talk:Automator999

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Hello,, and welcome to Wikipedia! Thank you for your contributions. I hope you like the place and decide to stay. Here are some pages that you might find helpful: I hope you enjoy editing here and being a Wikipedian! Please sign your name on talk pages using four tildes ( ~ ); this will automatically produce your name and the date. If you need help, check out Questions, ask me on, or ask your question and then place  before the question on your talk page. Again, welcome! ·:· Will Beback ·:· 21:46, 27 August 2007 (UTC)
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Hollister
Do you have any verifiable source for the material you added to Hollister Co., or is it just your own opinion? If we can't find a source then it will be removed. ·:· Will Beback ·:· 21:46, 27 August 2007 (UTC)

Yes, please look at this link: http://www.abc15.com/content/news/investigators/story.aspx?content_id=48f63d86-3c42-4840-a951-add54ccb16c8

You can find numerous news articles on the web. There have been 14 Osha complaints against Abercrombie and Fitch and Holister. Osha, however will only take complaints from employees or the parents of minor employees. Osha didn't sanction or discipline the company in any of the complaints. If you do some deep searching, however, you will find that the investigations of various news teams, consistently measure the sound decibel level in the stores at 85 or above. I find the whole experience of shopping at Hollister so annoying that I can't stand going into the stores with my teenage daughter, who just has to have their clothing. We would certainly spend more if the music level were lower.

I am trying to get the message across to Hollister and their parent company. Complaints made through their website get flip responses, sounding like they were written by some kid. Here is the first response we received:

Hey (Name),

Thanks for contacting Hollister about our store's music. We would like to apologize if the music caused you any discomfort, as it is our goal to make Hollister a fun and comfortable shopping environment. The music we play contributes to that environment and supports the Hollister lifestyle brand. For any additional questions, hit us back with another email, and we’ll be happy to help.

Katie Customer Service Hollister Co.

Here is our response:

Hey Katie,

I am taking your response as an I don't care what bothers you? because if you did you would address the issue. You did not. Your music supports damaging hearing of your consumers. So I thought you might like a little more information. I was prepared to spend more time & more money on my daughter at your store. The environment was so uncomfortable and user unfriendly (I could not even hear your sales clerk's questions/comments) so I limited my daughter?s time shopping and I took her elsewhere to complete the buying trip. I don't want to spend my time or money for the ?privilege? of having my or my daughter's hearing damaged. Who is the head of customer service and how can I reach that person? I intend to mail this complaint to him/her.

Here is their subsequent response:

Dear (Name),

Thank you for contacting Hollister. Again, we apologize for any discomfort that may have been caused from our music. Our stores are only allowed to play the music to a certain level and we will be sure to check into this immediately. Additionally, we have filed both of your previous e-mails as a formal complaint which will be reviewed by our Home Office, which is the head of our customer service. This matter will be handled internally, however, your reference number is XXXXX if you ever wish to follow up on this issue. For any additional questions, please hit us back with another e-mail, and we'll be more than happy to further assist you.

Katie Customer Service Hollister Co.

You will find, however, that they get complaints all the time and nothing changes

--Automator999 04:58, 28 August 2007 (UTC)


 * Thanks for providing the link and the background. I've modifed the text to better reflect what the source says. ·:· Will Beback  ·:· 10:16, 28 August 2007 (UTC)