User talk:Bramallblades

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Technical problems at Heathrow terminal 5 already

Technical faults and un-correct baggage handling has caused major distruptions to many services in the newly opened T5 at Heathrow.

34 flights were cancelled as passengers were waiting up to 4 hours for their luggage.

A BA statement said:"We sincerely apologise to those customers who have suffered disrupted journeys or baggage delays.

"We always knew the first day would represent a unique challenge because of the size and complexity of the move into Terminal 5. We are working extremely hard on solutions to these short term difficulties."

BA has set up an information line for T5 passengers: 0800 727800.