User talk:Chayward

Change management (people)
Hi, Sorry to revert your content but own-company PR such as "PCI is a proven change management methodology developed from our research" should not be used in the article. Also, it looks like a WP:COI may be evident here, if, as appears probable, that you are involved with Changefirst. If you need help or clarification on any of this, please reply here and I'll keep an eye on the page. Thanks  Nelson50 T  17:10, 16 February 2009 (UTC)

Hi Nelson50, many thanks for your message. I am very new to this and I am an employee of Changefirst, we were trying to add our methodology only very recently and I think need your help to guide us as I am not experienced in this. Our revision from your point about notability I thought did cover that issue, but if you could provide any advice on what is wrong, or what is missing to make it notable then that would be very helpful.

Additionally, I completely understand the COI point you make (I have read the guide points you linked to), can I confirm that I need to ensure the worthiness of the input I make is sufficient to ensure that the edited piece can be included? Or does the fact that I work for Changefirst become an issue that restricts me from adding this content? We are not trying to delude anyone so would it be better if we declare that we are Changefirst and make this entry under a new username of 'Changefirst'? I have placed our newly revised text below, please do let me know if this is ok or edit this before I can put online. Any advice gratefully received.

PCI (People Centred Implementation)
The PCI change management methodology, created and maintained by Changefirst, has been in development since the 1990s. It has been continously improved through research and field application with over 12,000 change agents working in global organizations in over 35 countries. PCI describes the six critical success factors that must be managed to build commitment to change initiatives and create behavior change.
 * 1) Shared Change Purpose - create and share a powerful case for change in the organization
 * 2) Effective Change Leadership - develop strong change leadership for the initiative
 * 3) Powerful Engagement Processes - build and deliver plans to engage people in the change
 * 4) Committed Local Sponsors - build understanding and commitment of middle and front-line managers
 * 5) Strong Personal Connection - create commitment and behaviour changing actions for front-line people
 * 6) Sustained Personal Performance - support people as they learn to adapt, managing their resistance sensitively and empathetically

Thanks again for your help to date. --Chayward (talk) 10:44, 17 February 2009 (UTC)
 * Hi Clare, Firstly, let me compliment you on your reaction here and your forthright efforts to comply with guidelines including your up-front attempts to deal with the COI.  In fact the COI can be handled with a little re-writing to make the text less like PR and also by adding a reference. An example might be "PCI is a change management methodology developed by Changefirst. It is currently in use by by over 12,000 employees in over 35 countries".
 * But this brings me back to the original issue: Notability. If I Google "People-centred implementation", I only get about 30 links, most of which are related to Changefirst or its agents. If you can point to a few credible sources then I am more than happy for the material to be posted.  Nelson50 T  13:01, 17 February 2009 (UTC)

Thanks for responding so quickly. My suggestion for a citation would be a published article from The Sunday Times Newspaper, http://business.timesonline.co.uk/tol/business/career_and_jobs/senior_executive/article726604.ece is this sufficient? Chayward (talk) 13:44, 17 February 2009 (UTC)
 * Unfortunately, it still seems pretty thin. Specifically:  "A ... service is notable if it has been the subject of significant coverage in secondary sources. Such sources must be reliable, and independent of the subject. The depth of coverage of the subject by the source must be considered. If the depth of coverage is not substantial, then multiple independent sources should be cited to establish notability."  Also:  "The "secondary sources" in the criterion include reliable published works in all forms, such as (for example) newspaper articles, ... except for the following: Press releases; ... and other works where the company ... talks about itself—whether published by the company, corporation, organization, or group itself, or re-printed by other people.
 * That said, I'm sure there is much in the article that might fail as well. I suggest you pare it back and add it as a couple of lines. A note of caution, however, while I won't remove a piece re-written as above, there is the possibility that another editor might. Best of luck and enjoy Wikipedia.  Nelson50 T  14:49, 17 February 2009 (UTC)