User talk:ChrisO1113

Today I am learning about Social Media for my Management Information Technology Class. Although I use Social Media (Facebook, Pinterest, Twitter, Google + and LinkedIn) I haven't thought much about what it's objectives are and how it can impact it's users. At the highest level, Social Media is used to create and share user-generated content. Once this content is generated it is available for other users to share as well. Businesses use Social Media as well to communicate with their customers, to increase sales and to respond to customer issues and complaints. Social Media for businesses can be rather complex since they can't control the content or what the users say.