User talk:Csn865

Social media can affect business both positively and negatively. In order for a company to stand out from other competing company is to advertise on social media and also allow end users or customers talk about their experience. It has been increasingly the norm for people to use social media to connect with others. Using ways to communicate the positive experiences of actual customers or to be transparent on how a company handles problems and resolutions is one of the driving factors of why the newer generations are seeking services or products from a company. Not only is it important to advertise what a company strives to offer but it is also just as important or even more appealing to customers when they see promotions from actual customers with no bias.