User talk:Directive

People tend to congregate with like- minded souls when choosing friends and lovers, however as the old adage goes we can’t choose our family. And that homily also applies to the people we work with. There is often at least one person in your team that you just can’t get close too. You can not understand how they think and why they do things the way they do. They rub you up the wrong way. And most probably it is mutual. For managers of businesses, regardless of size, finding the right team mix can make the difference between success and failure. If you r team is not cohesive there will be back biting, added stress, feelings of incompetence and a reduction in employee job satisfaction, which leads to a reduction in productivity. This is particularly damaging in front line positions such as reception desk, table and bar services; anywhere that your staff deals face to face with the public. If your staff is miserable or resentful, they will find it difficult to come up smiles all day long. The simple fix Quality managers can read warning signs in staff interaction long before the rot sets in and there are several simple techniques that alleviate the problems, realign staff with the core business culture and raise respect and understanding at the inter team and cross organizational level. Directive Communication, a psychology based workforce enhancement system, has developed the Colored Brain Theory that helps people understand themselves and others by learning how their brain’s genetic patterning drives how they process information. When people discover the differing brain makeup of their colleagues and themselves, they rapidly begin to better appreciate the differences in others and can adjust their behavior to reduce workplace tensions. Managers can also create more highly functioning teams by understanding the naturally strong points in people, based on their colored brain processors, and mixing their team’s makeup to reflect each individuals’ greatest qualities. And while management gains better meshed teams, employees gain greater work satisfaction because they are doing tasks that they are naturally good at, which builds confidence and reduces work induced stress. Color your world DC has broken down the different brain processors into four groups, red, blue, green and purple brained processors and developed a psychological profiling tool called the Colored Brain Communication Inventory (CBCI) to identify the differing processors in people. Results are then used in the workplace to develop effective teams that better understand how they and their colleagues see the world. Anyone can freely discover their genetic brain color by logging onto www.directivecommunication.com and taking the free online CBCI or Colored Brain Communication Inventory. Colored Brain Theory processor characteristics are defined as: Red brained people process facts in a logical way and are objective. Red brained people are pragmatists that process information from a long term perspective, often thinking in the future. Red brained people tend to be calm under stress and rapidly note discrepancies in projects and planning. Often these brain processing types are the controllers in organizations. Green brained people are forward moving. They are innovative risk takers and often leap into action on the spur of an idea. They tend to see The Big Picture from the outset of a project. Green brains often have more than one project on the go at any one time, leaping from idea to idea. Green brains are often inspirational in a team and flexible as to how projects progress. Purple brains are the data divas of DC’s colored brain theory. They thrive on the fine details and hard facts of a project and will not move forward until every piece of relevant information is gathered, analyzed and filed. The more information purple brains have the clearer a situation becomes and clarity of purpose gives them direction. They are key in operational functions and very practical in their applications. Blue brains are empathic. Because of their emotional base blue brained people process and communicate in feelings. Blue brains are versatile and flexible and capable of playing many roles. Their sensitivity to the feelings of others also gives them the ability to be empathic. They will usually take responsibility if an element of a project goes amiss. Managers can use the CBCI tool in round table staff meetings. Everyone rapidly becomes engaged in the meeting, laughter abounds and at the same time, teams are growing stronger through communication and understanding. Often miscommunications in groups, or between individuals, simply come down to how they process information. How they see the world. Imagine wearing spectacles with red lenses. Everything you see is red, so you naturally expect others to see red as you do. But if you are wearing green lens spectacles it would be difficult to imagine a red world. That is how differently we see our worlds and until we can understand this principle, miscommunication results. Ends