User talk:Doc glasgow/OTRS watch

Considering the backlogs in OTRS and the unscalability of having people call the office, I suggest this process take into account other problematic articles which have not been reported to OTRS or the office to avoid people needing to add to the list of complaints there just to get on the list. Angela. 02:00, 3 October 2006 (UTC)


 * We could do, however, my thoughts were that the strength of this is that it would be a limmited list, of really problematic articles where the subject is causing us grief by complaining. That way, we could be fairly confident that all edits to those articles can be watched. If we have a list of articles that is too easy to add to (e.g. any admin can do it, if there's been a spell of malicious vandalism), then the thing will become wieldy withing months - and soon fail to get the attention it deserves. The advantage of a tightly controlled list of low-traffic problematic articles, is that anyone checking an edit on it will know that there is a fair possibility that the edit will be malicious. This isn't a general solution to reduce the number of problmes OTRS faces, it is a specific solution to help us deal more efficiently with particular articles. --Doc 09:18, 3 October 2006 (UTC)
 * If this project is still planned, I've got a bot written which would probably be able to do what's requested. M a rtinp23 11:57, 21 December 2006 (UTC)