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SATISFACTION IS A GOOD MOTIVATION

By: Jennylyn C. Casabar, MBA Student - Camarines Norte State College, Philippines

“Failure will never overtake me if my determination to succeed is strong enough.” A quotation from Og Mandino which defines determination as the person’s satisfaction in life became his/ her motivation. In an organization a person that is satisfied is motivated to do his/ her task with effectiveness and efficiency. And there is a big possibility that it may result to a good and productive outcome.

Motivation in an organization is very important because it puts human resources into action. It improves the level of the efficiency of employees that will result in increasing productivity, reducing the cost of operation and improving overall efficiency. It leads to achievement of organizational goals, when employees are satisfied and motivated resources can be utilized, the employees are goal oriented and they act in purposive manners. In an organization there are lots of M’s that becomes the reasons on the organizations existence. But the most important M’ is the man that refers to the employees. They serve as the organizations strength as they provide good quality outcome. They are the prime contributors to its success. When an organization wants to expand its business or increase its profit, only the employees can make it happen. The only expandable resources in the organization are the employees, all the improvements will happen because of the employees. They are the heart and life of an organization. Satisfied and motivated employees will lead to longer life of an organization.

Motivation and satisfaction sometimes is being used interchangeably. And according to other researchers is it incorrect, because satisfaction is in contrast with motivation. And as for the definition satisfaction refers to the pleasure that a job provides to a person. It is the feeling of contentment or a sense of accomplishment. When a person is satisfied, he/ she may tend to have an outstanding performance to his job. For example, you are satisfied with the job you are into now, for that you will work with willingness because it gives you pleasure. While motivation refers only to the reasons of a person perform his job, regardless of whether the job brings him pleasure. It is the energetic forces that originate to an individual to perform the action. Most of the time, some person does the job simply because they are paid to do, regardless if they are happy or not while doing it. The concept of employee motivation is difficult to understand because human nature is quite complex. Not all employees will be motivated by one reason, not all employees will be motivated by one strategy, and not all employees will be motivated by money because each employee is an individual with diverse needs, and personality.

Some behavioral patterns have emerged over the years. It is believed that about 5 to 10 percent of the employees are self-motivated and whatever be the circumstances in the organization, they continue to do their best. They never get demotivated even if there are demotivating  factors in an organization. It means that there are persons who do not want to get motivated. However, the 90 percent of the people are fence sitters. Their motivation levels depend on the management strategies. But if the management is effective they feel the satisfaction that gets them be motivated. If the management is not effective there are chances that this 90 percent may cause problem to the organization. That is why the managerial persons provide strategies to motivate this 90 percent of people.

Based on some research, satisfaction is the number one form of motivation. Most of the employees that are satisfied, and have the feeling of safety tend to exceed on the performance that the employer expected them to do. Although it involves some psychological contentment, because it is difficult to measure as people define it in different way. And whatever your personality is, whatever culture, norms and belief you are into as long as you as are satisfied with your job, 100 % you will be motivated to excel in performing the task. Most of the cases as of today are the never ending changes and growth of every organization. There are trends and unlimited expectation that an organization must adopt for them to be able to go with the flow, especially when it comes to the global or international competition on motivating they’re employees.

If we will observe, the needs and wants of every person is changing rapidly through times. Therefore, motivation is a continuous process since it is based on the needs which are unlimited. The process has to be continued throughout. And that is one of the big challenges that every organization is facing as of now “how would they be able to motivate their employees to work effectively and efficiency to produce good quality”? Most of the cases, a person is being motivated to do a certain action is because of money, rewards, incentives, and promotions. But if the energetic force that drives him/ her to do task is being removed, the employees’ performance will decrease immediately. Based on the observations gathered, the performance level of the government employee decreases due to insufficient salary that leads to dissatisfaction. Employees don’t excel on their jobs. Most of them add another sideline to meet their needs. Some of the police officers get involved to illegal duties, and some of the teachers choose to work abroad because of the salary.

Given this situation, our government has come up with a strategy on how they will motivate their employees to work efficiently and effectively. And they have come up to the idea of increasing the salary of the employee, that’s why the new administration passes a law increasing the salary and benefits of the government employees for them to be able to sustain their psychological needs, be satisfied and be motivated to do their job properly. Our public teachers and police officers now a day, is receiving salary that is higher than employees working in a private organization. But for how long will they be motivated? Would that amount of salary last, as the needs and wants of a person continuously grow? As we can see, a person who is earning high salary is motivated to work because at the end of the task she/ he will be receiving the reward. But the satisfactions of the employees suffer, wherein the happiness of the person in doing the action is being taken for granted. As for example, you are motivated to perform your job because of the high salary, but the working environment is toxic to your daily life. Your co-workers always talking behind your back, and none of them would like to treat you as a friend. You will only be motivated in few months but because of that kind of working environment you are into; you will not be satisfied with the relationship you have with your co-workers that’s why there is a tendency that it could affect your performance with your job. The motivation that drives you to perform the job decreases, as your satisfaction is affected. If that’s the case, there will be no more motivation because; the source (the money) is no longer your reason in doing the action.

There are types of motivation, the extrinsic and intrinsic motivation but whatever kind of motivation you will be given to a person, if there is no satisfaction involve, there will come a time that the person may no longer be motivated. The effective/good strategy in motivating an employee is to satisfy them by meeting their needs, wants and desires. Some may say that, if the individual is motivated he/ she will have satisfaction. But the employees that are satisfied will be motivated whatever job he/ she needs to perform.

Therefore, I believe that every individual are motivated by different factors base on their wants, needs and desires. But every person will be more motivated, be more effective, and will excel on their job if they are satisfied, because satisfaction is the feeling of doing an action with willingness and pleasure that’s why satisfaction is a good form of motivation.

References: https://www.businesstrends.com

https://www.dictionary.com

https://www.managementstudyguide.com

https://www.businesscasesstudies.co.uk

Total Quality Management by: Saburajj Andrews