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Total Quality Management To Library And Information Services In                                  Indian Open Universities Introduction                                                                                                                                                                    Total Quality Management (TQM) is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization or may be in adherence to established standards, such as the International Organization for Standardization's ISO 9000 series. The National Accreditation and Assessment Council. NAAC conducts audits and inspections on the quality of service provided by educational institutions, including library service. Grants are linked to the outcomes of these assessments. In light of this, academic libraries must develop systems, philosophies, and strategies for managing quality. The primary purpose of an academic library is to support the teaching, research, and other academic programs of its parent organization. An academic library is part of a service organization which delivers products personally to the customer. Objectives The specific objectives of the study are to: i. Understand the concepts of Quality; Quality Control; Quality Assurance: Total Quality Management; ii. Review the Quality Assurance System in Distance Education; iii. Examine the application of TQM to Library & Information Science (LIS) Sector, with particular reference to Distance Education Libraries; iv. Discuss the criterion for Quality assurance in providing Quality Information Services.