User talk:Litesh.dhir

@rahul nd litesh 5th da ki aa??Bold textwht`s d answer of 5th question????????????

'Italic text'' wht`s d answer of 5?? it`s 250usd?? Bold text5th da answer chaap do 

7a.)usd450+fare diff. if any b.)usd450 +fare diff, c)no d.)- no- note: mention dat pax has already flown so dese penalitiews won`t apply

pura likh 7th da ans a,b,c,d kar ke usd450 + fare diff. if any in return same answer no upselling of class allowed

i guess fdq wali command se penalties nikalny hai queston5 mei — Preceding unsigned comment added by 59.160.130.163 (talk) 07:08, 10 February 2012 (UTC)

test
'bibi ji 5th da ans chaap do'Italic textmadam jiii us mein kuch bhi ni aa rha... fqdrun ni ho rhi mein kar chuka hu nd 7th ke answer likh de pura likh 7th da ans a,b,c,d kar ke

yes we will mak d changes he gt new seat in v  class nd dn compare it wid old tst i.e. base - base nd total- total nd we will add weekend surcharg of usd 60

nd in case of flown pnr we will use command rtb only

2. payment detail in navision rt2yxjp2(pnr) rtb check d penalities:::::lolzzz

nips toh hi vekhya__________ 5th wale mein rtf marke fm check karna — Preceding unsigned comment added by 220.227.68.230 (talk) 06:43, 10 February 2012 (UTC)

-answer f 5. tickets r non-refundable. date change charge usd250 mark up ni khul reha 5 th da answer hai usd charged 250 bt its a fully utilisd ticket. ticket is non refundable>>>>>>>>>>huiiiiiiii huiiiiii huiiiiii<<<<<<<<<<< no charged bcz ticket has been fully utilised --Litesh.dhir (talk) 06:42, 10 February 2012 (UTC)plzzzzzzzzzzzz upload 5th ans i think it is wrong china  ask nips  >>>>>>>>>>>upload 2 ans<<<<<<<< >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>hui hui final<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa} {ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)

exus and ex- india ( fresh ticket) 1. open pnr....copy tst.... 2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5. check base fare and fare base code 6. now check availibility in same class or higher class 7. xe previous segment 8. pricing on same pricing command used earlier.....fxx..fxl....fxr...(fxp/r,vc-... ) (when private fare)/or/ fxp/r,u,vc-(when published fare) 9. compare both tsts and compare base fare with a base fare.... total with total... 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50) .... weekend charge mmt $60...

ex us- partial.....note......... re pricing not done or no need 1. open pnr....copy tst.... 2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5.check availibility 6. fqdjfkbom/aai/d07feb90/r,11jul89/cw(old class.... now copy it on notepad..) 7. after this we will get individual fare 8.fqdjfkbom/aai/d07feb90/r,11jul89/cg(new class.... now copy it on notepad..) 9. we will get new fare... 10. compare both the fares snd calculate the differnce 11. now divide by 2 ( per pax) 13. finally we will add fare differnce +penalty +++ service tax

ex--india---partial 1. open pnr....copy tst.... 2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5. check availibilty 6. fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt) 7. calculate fare diifernce by comparing old and new tst( base fare with base fare and total with total) 8. xe old iternaries 9.save picked classes.......rfrahul;er 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\open return date chnage (when pnr is opening) 1. open pnr....copy tst.... 2. run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5 fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt) 6. compare both tsts and compare base far e with a base fare.... total with total.. 7. rfrahul;er 8. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\\open return date change ( when pnr is perged or not opening) 1. check availibilty on amadeus for particular retun date) 2.  select the seats 3.  check departure class in navision iternary 4.  copy flown segment from navison \\\\\\\\{ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa}///////		 {ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)--- 5. paste in amadeus 6. now give ap and tkxl command 7. now run fxx/r,date of isuuance 8. compare both tsts and compare base far e with a base fare.... total with total.. 9. rfrahul;er 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

nm1sharma/anoop(infsoni/nikku/date)

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>hui hui final<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa} {ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)

exus and ex- india ( fresh ticket) 1. open pnr....copy tst.... 2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5. check base fare and fare base code 6. now check availibility in same class or higher class 7. xe previous segment 8. pricing on same pricing command used earlier.....fxx..fxl....fxr...(fxp/r,vc-... ) (when private fare)/or/ fxp/r,u,vc-(when published fare) 9. compare both tsts and compare base fare with a base fare.... total with total... 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50) .... weekend charge mmt $60...

ex us- partial.....note......... re pricing not done or no need

1. open pnr....copy tst.... 2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5.check availibility 6. fqdjfkbom/aai/d07feb90/r,11jul89/cw(old class.... now copy it on notepad..) 7. after this we will get individual fare 8.fqdjfkbom/aai/d07feb90/r,11jul89/cg(new class.... now copy it on notepad..) 9. we will get new fare... 10. compare both the fares snd calculate the differnce 11. now divide by 2 ( per pax) 13. finally we will add fare differnce +penalty +++ service tax

ex--india---partial 1. open pnr....copy tst.... 2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5. check availibilty 6. fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt) 7. calculate fare diifernce by comparing old and new tst( base fare with base fare and total with total) 8. xe old iternaries 9.save picked classes.......rfrahul;er 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\open return date chnage (when pnr is opening) 1. open pnr....copy tst.... 2. run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5 fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt) 6. compare both tsts and compare base far e with a base fare.... total with total.. 7. rfrahul;er 8. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\\open return date change ( when pnr is perged or not opening) 1. check availibilty on amadeus for particular retun date) 2. select the seats 3. check departure class in navision iternary 4. copy flown segment from navison \\\\\\\\{ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa}/////// {ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)--- 5. paste in amadeus 6. now give ap and tkxl command 7. now run fxx/r,date of isuuance 8. compare both tsts and compare base far e with a base fare.... total with total.. 9. rfrahul;er 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

nm1sharma/anoop(infsoni/nikku/date)--125.17.141.4 (talk) 05:22, 10 February 2012 (UTC)Italic text PROCESS TO UPdate cancellation. PAYMENT DETAILS>ADD NEW>REQ.>ITINERARY>TICKETING>EDIT>CLICK CANCELLATION REQUEST>REFUND TO COSTUMER>REQ.NO.>FILL PENALTY>DATE CHANGE >UPDATE PENALTY>SAVE.... - GRID--- CUSTOMER SERVICE>FOLLOW UP>PENDING FOLLOW UP>USA NAVISION>PUT BOOKING NO.>UPDATE DETAILS>UPDATE FOLLOW UP ENTY - TAT 4 ARC MCO/LFG--21 TAT 4 NON-UATP--10 TAT 4 UATP--31 - RTF TWD/TKT_____ AP AN TK RF FXX FXP/R,NYC IG FXX FXP RF FQQ01 FXP/R,VC- RFPRABH TQT FQD RF FQN01*MX RF -- CARD DETAILS ADD NEW>FILL BOXES>REQ. NAME>SAVE>itinerary>ticketing>date change bfor/after dep>fare diff.>save>date change update penalty>payment>functions>add>functions>get card details >paymet GATEWAY(credit card)>charge card>payment details

fresh ticket us---twd/tkt__ same pricing as earlier 1 half ticket--twd/tkt___fqd____(old class)> check fare diff.>fqd___/2 india freshtwd/tkt___ fare rules>availability higher class>xe>fxx/r,date f issuance>compare india half ticket---fxx/r,compare tst -- open (pnr getting open) xe an fxx/p,date f issuance compare d new nd old tst

open(purged) navision>click n pnr>attach>gk>ss airline code flight no. class departure date city pair gk/yoyo -- 1 baggage lh,,co,,aa,,dl,,un,,ba --- FTF/LFG Refund/wire details/extra charge 4 refund/WEBSITE ERROR 4 REFUND/OVER CHARGE ACCOUNT IBM - GREEVES CANCELLATION PROCESS--- GREAVES TRAVEL.COM LOG IN--9966870 USER NO==ROHIT PASS- ROHIT retrieve booking booking catory cancel

low cost carrier spice jet//air india express//indigo airlines//air arabia//go air//jet lite//air ventura click on add new>itinerary>ticketing>edit>date change url>fill date change box>cancellation charge ---

Notes-: 1 sechedule change=uops 2. ftf or lfg = ACCT-IBM 3. E-ticket= Uops 4. Date change Issue= Uops 5. Over charge/Double Charge= Acct- Ibm 6. Non uatp Refund=Acct-IBM 7. Uatp refunnd= 8. Recieve Paper Ticket=ops 9. Medical Docs atachment=Uops 10. pax complaining both side charge=uops 11.Amount not charged in Uatp=uops 12. In case of NON UATP,WIRE INFO, BAGAGE Charge= ACCT-IBM 13.Weather Refunnd not processed=Uops Will raise Follow up of Trace to IBM Quality. *
 * Weekend Charge is 60 $
 * 1 Bag allowance in UA,LH,CO,AA,DL,AI-AA=2,UA+9w,US,GL,BA,Air transm,Swiss.
 * Varriance is In same in month, Loss is in Next Month, In this case we will Cek conf mail,then cont airline.
 * IN Ex US partial case, Reprising will not be done.
 * In Ex India Back Prising as fxx,r,date of issuance Prising. It is included weekend and tax.
 * Ticket Immage Command is TWD/TKT Ticket no.
 * Service Charges 50$
 * RAF is added in Penalty.
 * Greaves is GK in only BA.
 * In ghost segment in open india after penalty will have to XE. Because that is past segment.
 * In GREAVE SEGMENT Gost segment has to be Saved. That is future segment.
 * AI is only the Airline which flies from domestic to International..
 * ss AI 608 H 28july12 BLR Bom gk1/todo......This is Gost Segment creation command.
 * Ae agent error,sc=schedule change,R=Refund,DC= Date Change,C= Cancle,PR= Promotion,OC= Over charge,P+ payment issue.
 * FOLLOW UP ENTRIES
 * outbond is Departur
 * Inbound is Return
 * In LCC will put in Navision, Itinary- Tickting-Edit-click on Date change URRL (In right side)
 * Air Arabis is non refundable.
 * Incase of wrong commitment we will take booking ticket no and date,
 * www.greavestraval.com

plz upload ans

oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa.... ..oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa.. ....oooolallalallalaa......oooolallalallalaa......oooolallalallalaa.... ..oooolallalallalaa......oooolallalallalaa......oooolallalallalaa... ...oooolallalallalaa......oooolallalallalaa......oooolallalallalaa... ...oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa.... ..oooolallalallalaa... ...oooolallalallalaa......oooolallalallalaa.... ..oooolallalallalaa.... ..oooolallalallalaa... ..oooolallalallalaa... ...oooolallalallalaa......oooolallalallalaa... ...oooolallalallalaa......oooolallalallalaa......oooolallalallalaa.... ..oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa..... .oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa.. ....oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......oooolallalallalaa......

....... check penalities fqn01*pe — Preceding unsigned comment added by 59.160.130.163 (talk) 06:26, 10 February 2012 (UTC)

Alpha

Beta

Charley

Delta

Eco

Foxtrot

Golf

Hotel

India

Jack

Kilo

Lima

Mother

November

Oscar

Papa

Qubic

Romeo

Sugar

Tango

United

Victor

Water

Xerox

Yanky

zulu

From: Litesh Dhir Sent: Wednesday, February 15, 2012 12:00 AM To: litesh.dhir@gmail.com; Ajay Kumar 3; Nipika Sharma; Prabhjot Kaur Subject: all ans just search

Collection of all just search ….

all notes

ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa}

{ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)

exus and ex- india ( fresh ticket)

1. open pnr....copy tst....

2.run command rtf

3. check ticket status o/a,,,,,

4. run a command twd/tkt(tktnum)

5. check base fare and fare base code

6. now check availibility in same class or higher class

7. xe previous segment

8. pricing on same pricing command used earlier.....fxx..fxl....fxr...(fxp/r,vc-... )

(when private fare)/or/ fxp/r,u,vc-(when published fare)

9. compare both tsts and compare base fare with a base fare.... total with total...

10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

.... weekend charge mmt $60...

ex us- partial.....note......... re pricing not done or no need

1. open pnr....copy tst....

2.run command rtf

3. check ticket status o/a,,,,,

4. run a command twd/tkt(tktnum)

5.check availibility

6. fqdjfkbom/aai/d07feb90/r,11jul89/cw(old class.... now copy it on notepad..)

7. after this we will get individual fare

8.fqdjfkbom/aai/d07feb90/r,11jul89/cg(new class.... now copy it on notepad..)

9. we will get new fare...

10. compare both the fares snd calculate the differnce

11. now divide by 2 ( per pax)

13. finally we will add fare differnce +penalty +++ service tax

ex--india---partial

1. open pnr....copy tst....

2.run command rtf

3. check ticket status o/a,,,,,

4. run a command twd/tkt(tktnum)

5. check availibilty

6. fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt)

7. calculate fare diifernce by comparing old and new tst( base fare with base fare and total with total)

8. xe old iternaries

9.save picked classes.......rfrahul;er

10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\open return date chnage (when pnr is opening)

1. open pnr....copy tst....

2. run command rtf

3. check ticket status o/a,,,,,

4. run a command twd/tkt(tktnum)

5 fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt)

6. compare both tsts and compare base far e with a base fare.... total with total..

7. rfrahul;er

8. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\\open return date change ( when pnr is perged or not opening)

1. check availibilty on amadeus for particular retun date)

2. select the seats

3. check departure class in navision iternary

4. copy flown segment from navison

\\\\\\\\{ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa}///////

{ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)---

5. paste in amadeus

6. now give ap and tkxl command

7. now run fxx/r,date of isuuance

8. compare both tsts and compare base far e with a base fare.... total with total..

9. rfrahul;er

10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

nm1sharma/anoop(infsoni/nikku/date)

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>hui hui final<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa} {ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)

exus and ex- india ( fresh ticket) 1. open pnr....copy tst.... 2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5. check base fare and fare base code 6. now check availibility in same class or higher class 7. xe previous segment 8. pricing on same pricing command used earlier.....fxx..fxl....fxr...(fxp/r,vc-... ) (when private fare)/or/ fxp/r,u,vc-(when published fare) 9. compare both tsts and compare base fare with a base fare.... total with total... 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50) .... weekend charge mmt $60...

ex us- partial.....note......... re pricing not done or no need

1. open pnr....copy tst....

2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5.check availibility 6. fqdjfkbom/aai/d07feb90/r,11jul89/cw(old class.... now copy it on notepad..) 7. after this we will get individual fare 8.fqdjfkbom/aai/d07feb90/r,11jul89/cg(new class.... now copy it on notepad..) 9. we will get new fare... 10. compare both the fares snd calculate the differnce 11. now divide by 2 ( per pax) 13. finally we will add fare differnce +penalty +++ service tax

ex--india---partial 1. open pnr....copy tst.... 2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5. check availibilty 6. fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt) 7. calculate fare diifernce by comparing old and new tst( base fare with base fare and total with total) 8. xe old iternaries 9.save picked classes.......rfrahul;er 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\open return date chnage (when pnr is opening) 1. open pnr....copy tst.... 2. run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5 fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt) 6. compare both tsts and compare base far e with a base fare.... total with total.. 7. rfrahul;er 8. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\\open return date change ( when pnr is perged or not opening) 1. check availibilty on amadeus for particular retun date) 2. select the seats 3. check departure class in navision iternary 4. copy flown segment from navison \\\\\\\\{ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa}/////// {ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)--- 5. paste in amadeus 6. now give ap and tkxl command 7. now run fxx/r,date of isuuance 8. compare both tsts and compare base far e with a base fare.... total with total.. 9. rfrahul;er 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

nm1sharma/anoop(infsoni/nikku/date)--125.17.141.4 (talk) 05:22, 10 February 2012 (UTC)Italic text

PROCESS TO UPdate cancellation.

PAYMENT DETAILS>ADD NEW>REQ.>ITINERARY>TICKETING>EDIT>CLICK CANCELLATION REQUEST>REFUND TO COSTUMER>REQ.NO.>FILL PENALTY>DATE CHANGE >UPDATE PENALTY>SAVE....

-

GRID---

CUSTOMER SERVICE>FOLLOW UP>PENDING FOLLOW UP>USA NAVISION>PUT BOOKING NO.>UPDATE DETAILS>UPDATE FOLLOW UP ENTY

-

TAT 4 ARC MCO/LFG--21

TAT 4 NON-UATP--10

TAT 4 UATP--31

-

RTF

TWD/TKT_____

AP

AN

TK

RF

FXX

FXP/R,NYC

IG

FXX

FXP

RF

FQQ01

FXP/R,VC-

RFPRABH

TQT

FQD

RF

FQN01*MX

RF

--

CARD DETAILS

ADD NEW>FILL BOXES>REQ. NAME>SAVE>itinerary>ticketing>date change bfor/after dep>fare diff.>save>date change update penalty>payment>functions>add>functions>get card details >paymet GATEWAY(credit card)>charge card>payment details

fresh ticket us---twd/tkt__ same pricing as earlier 1

half ticket--twd/tkt___fqd____(old class)> check fare diff.>fqd___/2

india freshtwd/tkt___ fare rules>availability higher class>xe>fxx/r,date f issuance>compare

india half ticket---fxx/r,compare tst

--

open (pnr getting open)

xe

an

fxx/p,date f issuance

compare d new nd old tst

open(purged)

navision>click n pnr>attach>gk>ss airline code flight no. class departure date city pair gk/yoyo

--

1 baggage

lh,,co,,aa,,dl,,un,,ba

---

FTF/LFG Refund/wire details/extra charge 4 refund/WEBSITE ERROR 4 REFUND/OVER CHARGE ACCOUNT IBM

-

GREEVES CANCELLATION PROCESS---

GREAVES TRAVEL.COM

LOG IN--9966870

USER NO==ROHIT

PASS- ROHIT

retrieve booking

booking catory

cancel

low cost carrier

spice jet//air india express//indigo airlines//air arabia//go air//jet lite//air ventura

click on add new>itinerary>ticketing>edit>date change url>fill date change box>cancellation charge

---

Notes-:


 * Weekend Charge is 60 $


 * 1 Bag allowance in UA,LH,CO,AA,DL,AI-AA=2,UA+9w,US,GL,BA,Air transm,Swiss.


 * Varriance is In same in month, Loss is in Next Month, In this case we will Cek conf mail,then cont airline.


 * IN Ex US partial case, Reprising will not be done.


 * In Ex India Back Prising as fxx,r,date of issuance Prising. It is included weekend and tax.


 * Ticket Immage Command is TWD/TKT Ticket no.


 * Service Charges 50$


 * RAF is added in Penalty.


 * Greaves is GK in only BA.


 * In ghost segment in open india after penalty will have to XE. Because that is past segment.


 * In GREAVE SEGMENT Gost segment has to be Saved. That is future segment.


 * AI is only the Airline which flies from domestic to International..


 * ss AI 608 H 28july12 BLR Bom gk1/todo......This is Gost Segment creation command.


 * Ae agent error,sc=schedule change,R=Refund,DC= Date Change,C= Cancle,PR= Promotion,OC= Over charge,P+ payment issue.


 * FOLLOW UP ENTRIES

1 sechedule change=uops

2. ftf or lfg = ACCT-IBM

3. E-ticket= Uops

4. Date change Issue= Uops

5. Over charge/Double Charge= Acct- Ibm

6. Non uatp Refund=Acct-IBM

7. Uatp refunnd=

8. Recieve Paper Ticket=ops

9. Medical Docs atachment=Uops

10. pax complaining both side charge=uops

11.Amount not charged in Uatp=uops

12. In case of NON UATP,WIRE INFO, BAGAGE Charge= ACCT-IBM

13.Weather Refunnd not processed=Uops


 * outbond is Departur


 * Inbound is Return


 * In LCC will put in Navision, Itinary- Tickting-Edit-click on Date change URRL (In right side)


 * Air Arabis is non refundable.


 * Incase of wrong commitment we will take booking ticket no and date,

Will raise Follow up of Trace to IBM Quality.


 * www.greavestraval.com

*

all notes

ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa}

{ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)

exus and ex- india ( fresh ticket)

1. open pnr....copy tst....

2.run command rtf

3. check ticket status o/a,,,,,

4. run a command twd/tkt(tktnum)

5. check base fare and fare base code

6. now check availibility in same class or higher class

7. xe previous segment

8. pricing on same pricing command used earlier.....fxx..fxl....fxr...(fxp/r,vc-... )

(when private fare)/or/ fxp/r,u,vc-(when published fare)

9. compare both tsts and compare base fare with a base fare.... total with total...

10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

.... weekend charge mmt $60...

ex us- partial.....note......... re pricing not done or no need

1. open pnr....copy tst....

2.run command rtf

3. check ticket status o/a,,,,,

4. run a command twd/tkt(tktnum)

5.check availibility

6. fqdjfkbom/aai/d07feb90/r,11jul89/cw(old class.... now copy it on notepad..)

7. after this we will get individual fare

8.fqdjfkbom/aai/d07feb90/r,11jul89/cg(new class.... now copy it on notepad..)

9. we will get new fare...

10. compare both the fares snd calculate the differnce

11. now divide by 2 ( per pax)

13. finally we will add fare differnce +penalty +++ service tax

ex--india---partial

1. open pnr....copy tst....

2.run command rtf

3. check ticket status o/a,,,,,

4. run a command twd/tkt(tktnum)

5. check availibilty

6. fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt)

7. calculate fare diifernce by comparing old and new tst( base fare with base fare and total with total)

8. xe old iternaries

9.save picked classes.......rfrahul;er

10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\open return date chnage (when pnr is opening)

1. open pnr....copy tst....

2. run command rtf

3. check ticket status o/a,,,,,

4. run a command twd/tkt(tktnum)

5 fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt)

6. compare both tsts and compare base far e with a base fare.... total with total..

7. rfrahul;er

8. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\\open return date change ( when pnr is perged or not opening)

1. check availibilty on amadeus for particular retun date)

2. select the seats

3. check departure class in navision iternary

4. copy flown segment from navison

\\\\\\\\{ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa}///////

{ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)---

5. paste in amadeus

6. now give ap and tkxl command

7. now run fxx/r,date of isuuance

8. compare both tsts and compare base far e with a base fare.... total with total..

9. rfrahul;er

10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

nm1sharma/anoop(infsoni/nikku/date)

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>hui hui final<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa} {ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)

exus and ex- india ( fresh ticket) 1. open pnr....copy tst.... 2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5. check base fare and fare base code 6. now check availibility in same class or higher class 7. xe previous segment 8. pricing on same pricing command used earlier.....fxx..fxl....fxr...(fxp/r,vc-... ) (when private fare)/or/ fxp/r,u,vc-(when published fare) 9. compare both tsts and compare base fare with a base fare.... total with total... 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50) .... weekend charge mmt $60...

ex us- partial.....note......... re pricing not done or no need

1. open pnr....copy tst....

2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5.check availibility 6. fqdjfkbom/aai/d07feb90/r,11jul89/cw(old class.... now copy it on notepad..) 7. after this we will get individual fare 8.fqdjfkbom/aai/d07feb90/r,11jul89/cg(new class.... now copy it on notepad..) 9. we will get new fare... 10. compare both the fares snd calculate the differnce 11. now divide by 2 ( per pax) 13. finally we will add fare differnce +penalty +++ service tax

ex--india---partial 1. open pnr....copy tst.... 2.run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5. check availibilty 6. fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt) 7. calculate fare diifernce by comparing old and new tst( base fare with base fare and total with total) 8. xe old iternaries 9.save picked classes.......rfrahul;er 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\open return date chnage (when pnr is opening) 1. open pnr....copy tst.... 2. run command rtf 3. check ticket status o/a,,,,, 4. run a command twd/tkt(tktnum) 5 fxx/r,date of issuance.............. ( we will get date of issuance in tst by doing tqt) 6. compare both tsts and compare base far e with a base fare.... total with total.. 7. rfrahul;er 8. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

\\\\\\\\open return date change ( when pnr is perged or not opening) 1. check availibilty on amadeus for particular retun date) 2. select the seats 3. check departure class in navision iternary 4. copy flown segment from navison \\\\\\\\{ghost segment---{ss airline flght code class... dept date city pairgk(no of pax)//ooooiiii maaa}/////// {ss ai 908 w 28nov12 blr bom gk1/oooiiimmaaaa)--- 5. paste in amadeus 6. now give ap and tkxl command 7. now run fxx/r,date of isuuance 8. compare both tsts and compare base far e with a base fare.... total with total.. 9. rfrahul;er 10. calculate total base fare+ total fare+ penalty charges+ service charges mmt($50)

nm1sharma/anoop(infsoni/nikku/date)--125.17.141.4 (talk) 05:22, 10 February 2012 (UTC)Italic text

PROCESS TO UPdate cancellation.

PAYMENT DETAILS>ADD NEW>REQ.>ITINERARY>TICKETING>EDIT>CLICK CANCELLATION REQUEST>REFUND TO COSTUMER>REQ.NO.>FILL PENALTY>DATE CHANGE >UPDATE PENALTY>SAVE....

-

GRID---

CUSTOMER SERVICE>FOLLOW UP>PENDING FOLLOW UP>USA NAVISION>PUT BOOKING NO.>UPDATE DETAILS>UPDATE FOLLOW UP ENTY

-

TAT 4 ARC MCO/LFG--21

TAT 4 NON-UATP--10

TAT 4 UATP--31

-

RTF

TWD/TKT_____

AP

AN

TK

RF

FXX

FXP/R,NYC

IG

FXX

FXP

RF

FQQ01

FXP/R,VC-

RFPRABH

TQT

FQD

RF

FQN01*MX

RF

--

CARD DETAILS

ADD NEW>FILL BOXES>REQ. NAME>SAVE>itinerary>ticketing>date change bfor/after dep>fare diff.>save>date change update penalty>payment>functions>add>functions>get card details >paymet GATEWAY(credit card)>charge card>payment details

fresh ticket us---twd/tkt__ same pricing as earlier 1

half ticket--twd/tkt___fqd____(old class)> check fare diff.>fqd___/2

india freshtwd/tkt___ fare rules>availability higher class>xe>fxx/r,date f issuance>compare

india half ticket---fxx/r,compare tst

--

open (pnr getting open)

xe

an

fxx/p,date f issuance

compare d new nd old tst

open(purged)

navision>click n pnr>attach>gk>ss airline code flight no. class departure date city pair gk/yoyo

--

1 baggage

lh,,co,,aa,,dl,,un,,ba

---

FTF/LFG Refund/wire details/extra charge 4 refund/WEBSITE ERROR 4 REFUND/OVER CHARGE ACCOUNT IBM

-

GREEVES CANCELLATION PROCESS---

GREAVES TRAVEL.COM

LOG IN--9966870

USER NO==ROHIT

PASS- ROHIT

retrieve booking

booking catory

cancel

low cost carrier

spice jet//air india express//indigo airlines//air arabia//go air//jet lite//air ventura

click on add new>itinerary>ticketing>edit>date change url>fill date change box>cancellation charge

---

Notes-:


 * Weekend Charge is 60 $


 * 1 Bag allowance in UA,LH,CO,AA,DL,AI-AA=2,UA+9w,US,GL,BA,Air transm,Swiss.


 * Varriance is In same in month, Loss is in Next Month, In this case we will Cek conf mail,then cont airline.


 * IN Ex US partial case, Reprising will not be done.


 * In Ex India Back Prising as fxx,r,date of issuance Prising. It is included weekend and tax.


 * Ticket Immage Command is TWD/TKT Ticket no.


 * Service Charges 50$


 * RAF is added in Penalty.


 * Greaves is GK in only BA.


 * In ghost segment in open india after penalty will have to XE. Because that is past segment.


 * In GREAVE SEGMENT Gost segment has to be Saved. That is future segment.


 * AI is only the Airline which flies from domestic to International..


 * ss AI 608 H 28july12 BLR Bom gk1/todo......This is Gost Segment creation command.


 * Ae agent error,sc=schedule change,R=Refund,DC= Date Change,C= Cancle,PR= Promotion,OC= Over charge,P+ payment issue.


 * FOLLOW UP ENTRIES

1 sechedule change=uops

2. ftf or lfg = ACCT-IBM

3. E-ticket= Uops

4. Date change Issue= Uops

5. Over charge/Double Charge= Acct- Ibm

6. Non uatp Refund=Acct-IBM

7. Uatp refunnd=

8. Recieve Paper Ticket=ops

9. Medical Docs atachment=Uops

10. pax complaining both side charge=uops

11.Amount not charged in Uatp=uops

12. In case of NON UATP,WIRE INFO, BAGAGE Charge= ACCT-IBM

13.Weather Refunnd not processed=Uops


 * outbond is Departur


 * Inbound is Return


 * In LCC will put in Navision, Itinary- Tickting-Edit-click on Date change URRL (In right side)


 * Air Arabis is non refundable.


 * Incase of wrong commitment we will take booking ticket no and date,

Will raise Follow up of Trace to IBM Quality.


 * www.greavestraval.com

*