User talk:Masdmh

Hi Daniel,

External_links places a high standard for links to commercial entities, unless they are the subject of the article. Such a site would have to offer a large amount of educational material that would complement the content of the article. The site you linked to does not appear to supply much technical background for speech recognition, nor is its demonstration of the technology especially instructive, as it is a promotional demonstration rather than a real-life example. Also, the article already explains that speech recognition technology is used to handle incoming phone calls in many areas of business; see the 'Use' section. As such, the link doesn't seem to add much to the article, and is probably inappropriate for Wikipedia. Cheers, Christopher Parham (talk) 21:09, 27 March 2006 (UTC)


 * Sure -- if your site could provide some technical detail that would be helpful in educating readers, it would be a useful resource. Also, if you have links to independent news coverage of the "Contact Center World Annual Members’ Choice Award," this may also be appropriate for Wikipedia, where a press release from your company probably would not be. Christopher Parham (talk) 22:08, 27 March 2006 (UTC)