User talk:Mungijethender

complaint description on whirlphool refregerator
WHIRLPHOOL/RELIANCE FRUSTRATED CUSTOMER (BAD/POOR SERVICE) LODGED COMPLAINT/PROBLEM STILL PERSIST FROM LAST 10 DAYS PROBLEM FOR NEW FRIDGE WITHIN 25 DAYS ONLY

Dear Sir/Madam

By keeping your goodwill in mind, I purchased one 240 lts (double door)............... refregertor of Whirlphool company from Reliance Digital show room (shivam road, Vidyanagar, Hyderabad, AP,) on 2nd June'2014, delivered on 3rd June'2014 From June 29th onwards fridge light is on but it is not cooling on very next day I lodge a complaint on Reliance Digital (Shivam Road, Vidyanagar, Hyderabad-AP) they took 48 hours time to attend a complaint, After 3 days (72 hrs) one technician from Reliance Digital attended the complaint for twice (2 days) but not confirmed the problem, He given me the phone numbers of Reliance Resque Team (040-40196017,040-42018200)and told me to make a call and follow the instructions of Reliance Resque Team. From last 10 days I made nearly 50 calls to Reliance Resque Team (Ramanthapur, Hyderabad) & Reliance Digital Show Room (Shivam Road, Vidyanagar-Hyderabad-040-27656868) and also went personally to showroom and had discussions with Store Manager to replace the Refregerator.

Given complaint on Whirlphool Company, they are saying that "Reliance Digital Show Room" will look after the Sales/Service, Whirphool is given authorization to "Reliance"

THIS IS THE WORST EXPERIENCE I HAD WITN ANY OF THE ELECTRONICS PRODUCT I HAVE BOUGHT TILL NOW.

Still now my problem is persist and Reliance people are saying that it is a problem of Compressor and taken five more days of time to replace the Compressor (Ten |Years Warranty) because they are not received it's parts from Bombay, I still not understand that where is WHIRLPHOOL technicians? (We will never advise to our family members/friends to go for 	WHIRLPHOOL PRODUCT) and why they are not attending the complaint? is this the response you are giving to your Customer? Why can't you replace the refregerator which is 25 days old. My humble request to you is to replace my fridge.j.........or else I will file a complaint on "CONSUMER COURT"