User talk:Pudden1*

Jamia Shalene Handy 4209 Mantua Avenue Philadelphia, PA 19104 (267) 254-7260 jamiahandy@outlook.com

OBJECTIVE: To find and get hired as a full-time customer service representative, where I can demonstrate my ability to manage time effectively, follow directions thoroughly, and solve problems immediately. WORK EXPERIENCE:

01/30/2013 to 05/06/2013	          J and J Staffing Agency/Advantage Management Solutions Data Scrubber 						             			Horsham, PA •	Followed dress code and attendance policy. •	Made outbound calls and used internet to verify doctors licensing information and updated office addresses and telephone numbers. •	Recorded staff answers and took call back information if proper personnel weren’t available.

09/27/2012 to 10/24/2012 				    Kelly Services Staffing Agency/TD Bank Customer Service Representative 						          Cherry Hill, NJ •	Gave out general account information while coaching staff listened and waited for management to correct any unseen issues. •	Made general maintenance to customer accounts including updated addresses and telephone numbers. •	Offered customers our 3 in 1 credit monitoring service in addition to what is not covered by the FDIC for an additional monthly fee.

01/30/2011 to 02/18/2011						                  Imperial Security Ticket Taker									       Philadelphia, PA •	Followed dress code and attendance policy. •	Scanned tickets at the Philadelphia International Flower show. •	Watched customers interact with family and friends.

EDUCATION:

05/2002							                        DPT Business School Computerized Business and Accounting Certificate Awarded                              Philadelphia, PA

06/2001                                                                                                University City High School High School Diploma Awarded                                                                             Philadelphia, PA

References are available upon request.