User talk:Ryan Bishayee

Antony Jacob

Mr. Antony Jacob (born on August 20, 1960) serves as the Chief Executive Officer and Whole Time Director of Apollo Munich Health Insurance Company Limited. Since he joined Apollo Munich in 2009, he has led a strategic and cultural transformation winning the best Health Insurance company award five years in a row.

A trusted leader in India’s rapidly evolving insurance market since 1996, his passion for driving and implementing change to the citizens of India has enabled Apollo Munich to lead the revolution in innovative health solutions to 4 million lives to date. He walks the talk on “Uncomplicating insurance” and “Mission customer” as he is a strong believer in keeping employees motivated and customers satisfied.

Mr. Antony Jacob is a strong believer in adopting lean startup methodologies; he encourages his teams to stay in constant touch with its customers and distributors to create a strong feedback loop to understand the evolving consumer needs and expectations. Furthermore, Mr. Antony Jacob’s early efforts focused on customer centricity and creating a delightful customer experience at each touch-point with a strong belief that listening to the customers can help any organization evolve and grow.

When Mr. Antony Jacob joined Apollo Munich in 2009 with a mandate to find a way out of the morass, he had a reputation to live up to. As head of Royal Sundaram General Insurance, he was one of the pioneers in ‘cashless’ retail health insurance in India, way back in 2001. Mr. Antony Jacob has taken many big bold strategic decisions that have put Apollo Munich on the fastest track in the quest for profitable growth. Apollo Munich has been one of the fastest company’s in this segment to breakeven.

'''Early life and education

Growing up in Chennai, (previously called Madras), Mr. Antony Jacob was the fourth of five siblings. His father was the first Indian to run the large conglomerate, Spencer’s Group before the takeover of the RPG Group. He then went on to be part of the founding team of the Apollo Hospitals Group. Mr. Antony Jacob’s father was a strict disciplinarian and wanted his children to do well in their academics. His siblings were always in the top percentile within their respective classes. However, Mr. Antony Jacob’s keen interest to be involved in sports and extra-curricular activities vs just academics met with dissatisfaction from his father and led to fireworks at home. During one of those moments, he made a promise to his mother: ‘I will become a CEO before the age of forty” and he went on to earn this title at thirty-eight.

Mr. Antony Jacob was the School Captain of Don Bosco Matriculation School, and although he would not have dreamed of being an achiever for his Alma Mater, in 2014 he was recognized as one of the top leaders in the country during their Global Reunion Converge for their centennial celebration. In August 2010 on the occasion of the Loyola World Alumni Congress, Mr. Antony Jacob was presented the prestigious “ The Achiever’s Award.” Family

Mr. Antony Jacob is married to Uma Antony. Unconventional in that Mr. Antony Jacob and Uma, jointly decided to raise their children Myria and Jairus across cities and continents (South East Asia - India, Singapore, Middle East – UAE and Australasia - New Zealand) to nurture and teach skills of “agility and acceptability to change and diversity.” Mr. Antony Jacob was teaching his daughter the importance of punctuality when dropping her off early at school. Now Myria and Jairus who completed their studies in UK and USA are now teaching him new-age concepts for tomorrow’s world.

Mrs. Uma Antony now has her HR practice (earlier worked in HR in India, Singapore, and UAE) but is best identified with volunteer work. From an early age, she has been associated with several charity organizations and has actively supported/made a difference to the orphans, the differently abled & the aged wherever they have lived. If we had to summarize the three most important family traits, it would be integrity, altruistic and humane. Career

Mr. Antony Jacob’s three decades of professional career spans across diverse industries and companies such as ITC, the Continental Grain (now part of Cargill) the RSA group and now Apollo Munich. His work has given him experience not just across major Indian metros, but also exposure to work culture in continents like Europe, the Middle East, Asia and New Zealand.

Mr. Antony Jacob’s rich track record of successfully building consumer facing businesses in India is coupled with visionary thinking and his belief in the power of performance and excellence. As the CEO of Royal & SunAlliance India Liaison office in 1998, Mr. Antony Jacob was committed to India’s liberalization policy’s and not only led the partner search but his perseverance and determination enabled him to obtain the first private general insurance license for Royal Sundaram Alliance Insurance (JV) amongst several players. He served as Managing Director from April 2004 after which he was the Regional Finance Director for Asia & Middle East at Royal & SunAlliance Limited based in Dubai.

Since, Mr. Antony Jacob’s appointment as CEO & Whole Time Director of Apollo Munich in 2009, the company has grown from a mere Rs. 50 crores in 2009 to Rs. 1300 crores with a Rs. 130 crore profit this year. The company has approximately 10 per cent of the retail health insurance market in India and currently covers around four million people with its policies. Apollo Munich has a tie up with around 4,000 hospitals across 550 cities/towns for its health insurance services.

When Mr. Antony Jacob joined Apollo Munich in 2009 with a mandate to find a way out of the morass, he had a reputation to live up to. As head of Royal Sundaram General Insurance, he was one of the pioneers in ‘cashless’ health insurance in India, way back in 2001. Mr. Antony Jacob has taken many big bold strategic decisions that have put Apollo Munich on the fastest track in the quest for profitable growth. Apollo Munich has been one the fastest company in this segment to breakeven.

Mr. Antony Jacob has invested much of his time in mentoring and motivating teams to score the highest in the industry on the service scale. Under his talented leadership, Apollo Munich has achieved the 90 per cent customer retention benchmark, far ahead of the of the industry average of 70 percent. Sentiments echoed by the market include ‘Apollo Munich is a very well run business, and it is used as the primary benchmark for the health insurance industry.’

Mr. Antony Jacob is an active board member/ member for following organizations:


 * Executive Committee Member of the General Insurance Council (GIC)
 * Executive Council of Insurers (GBIC)
 * Governing Council Member the Insurance Information Bureau of India (IIB)
 * Governing Council Member of the Data & Technology Committee of the Insurance Information Bureau of India (IIB)
 * Academic Governing Council Member of Institute of Insurance and Risk Management (IIRM)
 * Governing Council Member of Healthcare Federation of India (Nathealth)
 * Committee Member at the Indo-German Chamber of Commerce (IGCC)
 * On the Board of Directors of Prodapt Solutions
 * On the Board of Young President’s Organization, New Delhi, India
 * Insurance Committee Member at the Confederation of Indian Industry (CII) & Sub-Committee Member on Pension & Household Finance at Reserve Bank of India (RBI)
 * Co-chair of Health Insurance Committee at the Federation of Indian Chambers of Commerce & Industry (FICCI)

'''Awards and Recognition

Mr. Antony Jacob is a frequent contributor of articles to newspaper, magazines and insurance journals. He is frequently quoted and featured in all reputable press outlets including Forbes, Entrepreneur India, and Economic Times etc. Mr. Antony Jacob has won numerous awards (more than 100 for Apollo Munich) and was most recently named the health insurance CEO of the year (Global Health Insurance Awards – 2017). Under Mr. Antony Jacob’s leadership, Apollo Munich has received many awards, most notably:


 * Apollo Munich has been recognized for the 6th time in a row, at the annual Best Workplaces List – ‘India’s Best Companies to Work for’ survey by the Economic Times
 * Health Insurance Company of the year 2017 – Insurance India Summit and Awards, Quest Conference
 * ‘Best BFSI Brand Award 2016’ by the Economic Times for being a symbol of excellence in the health insurance category
 * ‘Health Insurance Company of the year’ at the ABP News BFSI Awards, India Health & Wellness Awards and Global Heal Insurance Awards, 2016
 * Claims Service Leader by India Insurance Awards, 2016 conducted by Fintelekt
 * The ‘Golden Peacock Award’ for its Risk Management Practices in 2016
 * CEO of the Year 2016 by Global Health Insurance Awards
 * Best Health Insurance Provider by Money Today in 2015
 * Technology Leader of the year by The Indian Insurance Awards in 2015
 * Innovation of The Year Award by Asia Insurance Awards and Fintelekt in 2014 for ENERGY, an insurance + wellness plan for people living with diabetes.
 * As an acknowledgment of his efforts, Mr. Antony Jacob has been featured on ‘The Most Promising Leaders in Asia’, GCC, Indian Subcontinent & South East Asia Edition, 2012-13, by the World Consulting & Research Corporation. Some notable individual awards that Mr. Antony Jacob has received are as follows:
 * Special Achievement Award,' 2013 by Apollo Hospitals Group
 * ‘Best Insurance Provider in the Private Sector’ for the year 2012 by The Outlook Money Magazine‘Innovation of the Year’ by the Asia Insurance Review in recognition for Optima Restore in 2012

'''Reference Links:


 * http://www.thehindubusinessline.com/todays-paper/tp-money-banking/apollo-munich-plans-roll-out-of-2in1-healthcumtravel-policy/article990679.ece
 * http://www.business-standard.com/article/finance/q-a-antony-jacob-md-ceo-apollo-munich-110091600044_1.html
 * http://www.indiainfoline.com/article/research-leader-speak/antony-jacob-interview-17607128_1.html
 * http://www.afaqs.com/news/story/26057_Apollo-Munich-Bitter-sweet-advertising
 * http://www.bestmediainfo.com/2012/03/apollo-munich-appoints-sourav-ganguly-as-brand-ambassador/
 * http://archive.indianexpress.com/news/-people-understand-the-importance-of-health-insurance-but-are-confused-/593678/
 * http://www.hindustantimes.com/bollywood/ganguly-s-first-film-act-goes-viral-is-a-hit/story-qGuGkhpz4OyfE4sDdQW5aI.html
 * http://www.livemint.com/Money/RZtaRcsDyBESPvya6POhQP/We-try-and-handhold-the-bancassurance-channel-Antony-Jacob.html
 * http://economictimes.indiatimes.com/opinion/interviews/only-rule-of-buying-health-insurance-is-adequate-cover-antony-jacob-apollo-munich-health-insurance/articleshow/48400872.cms
 * http://www.businesstoday.in/money/insurance/apollo-munich-health-insurance-introduces-critical-advantage-rider/story/231774.html
 * http://www.businesstoday.in/magazine/bt-more/culture/apollo-munich-health-insurance-ceo-antony-jacob-on-golf/story/218463.html
 * http://www.forbesindia.com/article/boardroom/apollo-munich-healthy-profits-from-unhealthy-people/35759/1
 * http://www.dnaindia.com/money/interview-dengue-care-is-a-good-entry-point-to-health-insurance-apollo-munich-healthcare-ceo-2110880
 * http://epaper.timesofindia.com/Default/Scripting/ArticleWin.asp?From=Archive&Source=Page&Skin=TOINEW&BaseHref=TOIPU/2013/01/12&PageLabel=17&EntityId=Ar01700&ViewMode=HTML
 * http://www.apollomunichinsurance.com/apollo-munich-in-the-news/health-comes-at-a-cost.aspx
 * http://www.newindianexpress.com/business/news/Evaluate-Benefits-Coverage-Clauses-Before-Taking-Health-Cover/2015/08/23/article2988360.ece
 * http://www.financialexpress.com/article/personal-finance/health-insurance-is-more-than-just-a-tax-saving-tool/229710/
 * http://www.moneycontrol.com/news/insurance/budget-2017-health-insurers-should-be-exemptedmat-provisions_8312961.html
 * http://www.indiainfoline.com/article/news-top-story/union-budget-healthercare-expect-budget-to-be-populist-and-reformist-for-healthcare-sector-antony-jacob-apollo-munich-health-insurance-117012700149_1.html
 * http://wcrcleaders.com/anton-y-jacob/
 * https://www.royalsundaram.in/news/leadfromtheheart.aspx
 * https://www.royalsundaram.in/news/antonyjacobapp.aspx
 * http://www.thehindubusinessline.com/2004/01/23/stories/2004012301711000.htm
 * http://www.thehindu.com/2004/01/23/stories/2004012305151400.htm
 * http://www.irdaonline.org/irdacontent/journals/irda_jan05.pdf
 * http://www.moneycontrol.com/investor-education/insurance/classroom/irda-reconstitutes-tac-156877.html
 * http://apollomunich.blogspot.in/2011/06/indian-express-interview-with-mr-antony.html
 * http://antonyjacob.weebly.com/apollo-munich-is-in-the-business-to-pay-claims.html
 * http://www.outlookbusiness.com/strategy/interview/there-is-no-viable-substitute-for-health-insurance-1734
 * https://www.google.co.in/?gfe_rd=cr&ei=mN98WMKeFOqK8QethLTgDw&gws_rd=ssl#q=antony+jacob+ceo+apollo+munich+Don+Bosco+Converge
 * http://www.businesstoday.in/magazine/bt-more/culture/apollo-munich-health-insurance-ceo-antony-jacob-on-golf/story/218463.html
 * http://www.business-standard.com/article/finance/royal-sundaram-alliance-launches-plan-for-amex-101052401057_1.html
 * http://www.thehindubusinessline.com/2000/08/29/stories/14294103.htm
 * https://en.wikipedia.org/wiki/Royal_Sundaram_General_Insurance
 * http://www.campaignindia.in/video/apollo-munich-launches-new-tvcs-based-on-theme-unbelievable/415880
 * http://www.moneycontrol.com/news/brickwork-research/optima-restore-a-unique-health-planapollo-munich_652798.html
 * http://www.afaqs.com/news/company_briefs/?id=53565_Apollo+Munich+associates+with+Sourav+Ganguly+to+increase+health+insurance+awareness
 * http://www.medimanage.com/health-insurance-experts-blog/post/2011/12/19/Apollo-Munich-Optima-Restore-Health-Insurance-Review.aspx#.WHz5V62a1jo
 * http://apollomunichinsurance.blogspot.in/2013/03/innovation-award-for-optima-restore.html
 * http://www3.asiainsurancereview.com/Magazine/ReadMagazineArticle?aid=33228
 * https://en.wikipedia.org/wiki/Apollo_Munich_Health_Insurance

'''External Links:


 * Executive Committee Member of the General Insurance Council (GIC) https://www.gicouncil.in/about/executive-committee.aspx
 * Co-chair of Health Insurance Committee at the Federation of Indian Chambers of Commerce & Industry (FICCI) http://www.ficcihic.com/2014/industry.html
 * Governing Council Member of the Data & Technology Committee of the Insurance Information Bureau of India (IIB) https://iib.gov.in/IIB/homePageAction.do?method=loadHomePage1
 * Academic Governing Council Member of Institute of Insurance and Risk Management (IIRM) http://www.iirmworld.org.in/academic_committee.html
 * Governing Council Member of Healthcare Federation of India (Nathealth) http://www.nathealthindia.org/governing-members.html
 * Committee Member at the Indo-German Chamber of Commerce (IGCC) http://indien.ahk.de/about-us/committee/
 * On the Board of Directors of Prodapt Solutions http://www.prodapt.com/about/leadership-team/

Ryan Bishayee (talk) 09:11, 29 July 2017 (UTC) Ryan Bishayee (talk) 12:10, 9 September 2017 (UTC)