User talk:Siddharth.soneji

Competent Professional with 16+ years of overall experience in the domain of Business Process Improvement, SAP Implementation, Client Servicing and People Management mainly in Indian Healthcare Industry. Presently I am associated with Alembic Group, Baroda as Senior Manager. Expertise in designing business processes aimed at dramatic improvements. Skilled in addressing other external strategic demands and identifying capacity limitation, bottlenecks and process problems for taking corrective action.

A keen planner, strategist & implementer having gained comprehensive experience in numerous process improvement projects and similar operational excellence initiatives with respect to cost, resource deployment, time over-runs and quality compliance. Adept in managing overall profitability of operations, accountable for strategic utilization and deployment of available resources to achieve organizational objectives.

Proficient at providing value added customer service by resolving customer issues & ensuring their satisfaction with the product and the service norms. Deft at formulating implementing procedures / policies & aligning existing targets with market dynamics and organization’s vision. An effective communicator with excellent relationship building and interpersonal skills.