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“THE MANAGEMENT & THEIR EXPECTATIONS”. Author: Kashinath Jha''' & Published by Himalaya Publishing House Pvt Ltd Mumbai

A BRIEF NOTE OF THIS BOOK

This book is totally different from the regular Management books, like Personnel, Production, Finance, Marketing, Material, or Hotel Management, being studied at  various Management Institutions. I have tried to add a new dimension/ aspect in the field of Management, which would be known as: The Practical Management. Through “PRACTICAL MANAGEMENT” I would try to explain the different routine problems of the workers/employees & the expectations of the Management and the seniors from their subordinates or workers working in the Organisation. The myriad problems faced by the workforce would be explained by the practical management through this book. This book will answer all your queries related to your office problems e.g.

1. What does your senior expects from you 2. Why does not your boss recognise your dedication? 3. How can you get promotion? 4. Why does your boss takes credit and discredits you? 5. Why is honesty ignored and dishonesty rewarded at your office? 6. Inspite of your hard work, honesty, dedication, knowledge and skill you are not getting promotion.

•	I have highlighted the various problems, being faced by workers during discharging their responsibilities at the workplace of an organisation.

•	I have tried to explain the following topics related to the workplace. They are: 1.	A Brief Note On Management 2.	The Organisation 3.	A Brief Note On Practical Management 4.	A Brief Note On Behaviour Of The Management Towards Their Workers 5.	Expectations Of The Management From Their Workforce 6.	Lessons & Inspirations 7.	Manager & Their Types 8.	Progress Of Employees Or Workers 9.	Workers & Their Behaviour 10.	Responsibility And Behaviour Of The Middle Management 11.	Expectations Of Worker From The Management 12.	Ignore To Recognise The Work Done By The Juniors 13.	To Take Credit Himself And Discredit To The Juniors 14.	Honesty Is Ignored And Dishonesty Is Rewarded At The Workplace 15.	Why A Hardworker, Honest, Dedicated Worker Is Not Getting Promotion 16.	How A Worker Can Get Promotion At His Workplace 17.	I Am The Senior You Are Not 18.	Old Boss And New Boss 19.	Friendship Within The Organisation Is Bad And Dangerous 20.	Mismatched Portfolios 21.	Do Not Get Happy To See Other’s Happiness 22.	Work Presentation •	The sky-high expectations of the seniors / boss / heads of the department/ in charge, from their subordinates/juniors at the workplace. What type of performance the subordinates, should give, so that their boss, head of the department, in charge, Management could appreciate their work & they would be recognised, appreciated in the Organisation. I would try to clarify my thoughts through various practical examples, which we face every day in our routine work and life along with the probable solutions.

•	Inspite of having all the required qualities, why a hard working, labourious, dedicated, honest, educated & sincere worker is ignored by the management and not given promotion or recommendation or other benefits.

•	Why a worker having all the good qualities, is not promoted to the higher position or not given other required and genuine benefits.

•	How in the absence of sufficient resources, facilities, specific instructions of seniors or Management, a worker completes his assigned task/work/job with the help of his common sense/knowledge, performs to his best of ability as desired by the seniors.

•	How a worker tackles & manages all the hidden problems smoothly, silently, without making any noise/opposition/demand and fulfils the requirement of the seniors or the Management and why?

•	How a worker follows the instruction of the instruction maker who only likes to give instruction to his juniors or subordinates but he never likes to help his subordinates in completing the assigned job or responsibilities and gets angry

if any worker raises any question to him about the assigned job or the procedure to be followed towards its completion.

•	The different systems of any Organisation are formulated to make the working environment of the workplace smooth. In practice, the system is not followed for which it had been made. All the systems work systematically only in front of the authorities of the higher management or seniors but as soon as the concerned seniors leave the office or workplace, the system goes in vain and no one follows them. At this situation, the concerned workers never stop their work because they have to work for their survival and they manage or tackle all the hurdles by their presence of mind and common sense. They try to complete the assigned job, inspite of having several hidden technical, administrative, financial, emotional, & other problems. •	When we start working, the whole scenario we had perceived changes practically at the workplace. The theory of what we had studied or the subjects we had taken in College totally changes at our workplace during working practically on the assignment. At the same time, the assignment, which we had been given by our seniors to complete, also varies from person to person. The same assignment, when it is with the seniors, is different and  when it comes to the juniors or the subordinates, its nature changes. The assignment, which the juniors have been assigned to do, does not get any support. At such situation, the juniors or subordinates manage the work with co-ordination and co-operation with their colleagues or on the basis of their own contacts and personal relationships. The meaning of assignment  changes, when it comes to the juniors/ subordinates from any senior person. Like a savage lion or tiger, the seniors are waiting to maul their juniors (like innocent preys) under their feet, if they are found doing any wrong/mistake.

•	I have  tried  to explain  the various  expectations of  the  Management / seniors from  their subordinates and  the prospective solutions and suggestions related to how  a worker should work, so that the Management would love  him and  his  work.

•	I have tried to highlight the reasons under what circumstances the Management expects from their workers, a better output without giving proper guideline or information about the particular assigned job.

•	Why the Management at various levels desires that its workers should give extra care to the Organisation and they should take care of their likes and dislikes. •	Why should they devote extra time, apart from the official work schedule, so that the subordinates would win the trust of their boss.

•	Why the Management always desires from their employees that they should always be attentive. They want that as much time and energy they are devoting

to the Organisation, the subordinates should also be ready for this in the same way. In short, full dedication is needed from all sides.

•	I have highlighted the several situations of an Organisation where a person wants to prove himself or a fresher wants to do something new and proves himself as the best among the rest of the people under the guidance of seniors /supervisors/in charge or head of the department to fulfill the common goal.

•	This book would be very helpful for the students who have completed their studies and are planning to work in an Organisation. This would also be helpful for those workers who are already working.

•	It is my heartiest wish to implement this book in the Management Institutions, as it will add a new dimension to the Management studies, so that the freshers could prepare themselves for the challenges, which they would have to face at the workplace.

•	I have tried to communicate the message to the top management of any organisation about the practical happenings of the workplace where honesty is ignored and dishonesty is rewarded.

•	About the Author: I, Kashinath Jha, belong to Darbhanga District of Bihar State, India.

•	Educational Qualification: I have done M.A. from Patna University, Patna, Bihar.

•	Diploma in Personnel Management & Industrial Relations: from L.N.Mishra Institute of Economic Development & Social Change, Patna, Bihar.

•	M.B.A. (Marketing): from L.N.Mishra Institute of Economic Development & Social Change, Patna, Bihar.

Kashinath Jha Author Mumbai'Bold text'

Bold text “THE MANAGEMENT & THEIR EXPECTATIONS”. Author: Kashinath Jha

•	About the Author: I, Kashinath Jha, belong to Darbhanga District of Bihar State, India. •	Educational Qualification: I have done M.A. from Patna University, Patna, Bihar. •	Diploma in Personnel Management & Industrial Relations: from L.N.Mishra Institute of Economic Development & Social Change, Patna, Bihar. •	M.B.A. (Marketing): from L.N.Mishra Institute of Economic Development & Social Change, Patna, Bihar.

Kashinath Jha Author Mumbai, Maharashtra, India