User talk:Whydd

COMMUNICATION MATRIX Generally we do communication for 4 basic reasons,toREFUSE, thingsthat we dont want;OBTAIN things that we do want;to engage in social interaction;& to provide or seekINFORMATION.In order to invigorate the process we have to answere the following questions to complete the Matrix. REFUSE-express discomfort,protests OBTAIN-Express comfort,request a new action,request a new object,make choicesocial- SOCIAL-attarcts attention,requests attention,shows attention,use polite social form INFORMATION-ask yes or no questions,make comments THE MATRIX IS FURTHER ORGANISED INTO 7 LEVELS 1 PRE-INITIAL BEHAVIOUR 2 INTENTIONAL BEHAVIOUR 3 UNCONVENTIONAL COMMUNICATION 4 CONVENTIONAL COMMUNICATION 5 CONCRETE SYMBOLS 6 ABSTRACT SYMBOLS 7 LANGUAGE

COMMUNICATION VECHICLES In the fast paced corporate world communication is the key to success.But the variety of communication options expanding like never before,how do you know what method is the best way to communicate your message.Before making communication the prerequisite information is necessary 1-KNOW YOUR WORK ENVIRONMENT 2-KNOW YOUR AUDIENCE 3-BE PROFESSIONAL&CLEAR 4-DONT WASTE ANYONE'TIME 5-SELECT THE APPROPRIATE TIME. The different mode of communication & its advantages &disadvantages TELEPHONE (+)-WHEN THERE IS NO FACE TO FACE CONTACT this is the only viable method of a meaningful communication. (-) TELEPHONE tag &time line MAIL/courier(+) extraordinary means for sending confidential,formal or legal documents (-)slower &more expensive FAX (+) in writing &no file compatibility issues (-) more paper to file potential with reproductio quality. EMAIL (+) quick easy to organise& can reach many people at the same time. (-)it's a conversation without the advantages of body language.