Vertex (company)

Vertex is a call centre operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services. Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996. In 2007, United Utilities sold Vertex to a consortium of investors (Oak Hill Capital, GenNx360, Knox Lawrence International) for £217m.

Vertex services include:


 * Business process outsourcing
 * Customer Management
 * Finance & Accounting
 * HR Outsourcing
 * Software
 * Offshoring
 * Debt Management
 * Telecom