Wikipedia:Abuse response/67.52.216.5

Procedural report. The talk page says that in the event of vandalism, the IPs owner should be notified. I've blocked the IP for six months, hence the report. PeterSymonds | talk  20:10, 13 May 2008 (UTC)
 * Accepted for ISP contact by GO-PCHS-NJROTC (talk) 23:58, 17 May 2008 (UTC)

Contact made
The following message was sent to abuse AT rr DOT com on 05/17/2008:

At least one of your customers has been using your network to harass the Wikimedia Foundation and its users by vandalizing pages at http://en.wikipedia.org. Below is a log of the abuse, also found at http://en.wikipedia.org/wiki/Special:Contributions/67.52.216.5. Not all edits made by the particular IP were vandalism, but all of those listed below are indeed vandalism.

Log of 67.52.216.5 GMT -5:00 2008-05-13T16:01:13 (hist) (diff) Nintendo DS Browser‎ (→Features) 2008-05-13T14:10:47 (hist) (diff) Fajita‎ (→References) 2008-05-13T11:33:54 (hist) (diff) TenderCrisp‎ (→Variants) 2008-05-13T10:15:08 (hist) (diff) Nicole Brown Simpson‎ (→Murder) 2008-02-12T18:00:35 (hist) (diff) Science‎ 2008-02-12T16:26:51 (hist) (diff) Hamburger‎ (→Serving style) 2008-02-12T16:25:58 (hist) (diff) Hamburger‎ (→Serving style) 2008-02-12T15:46:36 (hist) (diff) Talk:The Real McCoy‎ 2008-02-11T13:35:43 (hist) (diff) Science and technology in Jamaica‎ 2008-02-11T13:33:51 (hist) (diff) Science and technology in Jamaica‎ 2008-02-11T13:27:26 (hist) (diff) Science and technology in Jamaica‎ 2008-02-11T11:57:16 (hist) (diff) Government of Denmark‎ (→Cabinet Government) 2008-02-08T13:58:23 (hist) (diff) Scottish art‎ 2008-02-08T09:56:23 (hist) (diff) Apathy‎ (→References) 2008-01-07T16:42:05 (hist) (diff) Jupiter‎ (→Structure) 2008-01-07T13:46:59 (hist) (diff) Music of Costa Rica‎ (→Metal Scene) 2008-01-07T13:08:19 (hist) (diff) Dragon‎ 2008-01-07T12:03:59 (hist) (diff) Shawnee Mission School District‎ (→Shawnee Mission East High School) 2008-01-04T12:16:24 (hist) (diff) Pacman frog‎ (→Lifespan) 2008-01-04T12:15:42 (hist) (diff) Pacman frog‎ (→Diet) 2008-01-04T12:14:37 (hist) (diff) Pacman frog‎ (→Size) 2008-01-04T12:14:11 (hist) (diff) Corn Snake‎ (→Habits) 2008-01-04T12:13:01 (hist) (diff) Corn Snake‎ (→Taxonomy) 2008-01-04T12:09:56 (hist) (diff) Kansas‎ (→Landmarks)

--- GO-PCHS-NJROTC (talk) 00:14, 18 May 2008 (UTC)

Attempting Contact Again
Since a reasonable time has passed since a report was sent to the responsible organization, I'm going to send another one to notify them of this network abuse. Sent an email to abuse@rr.com. Netalarm 22:18, 5 August 2009 (UTC)

Response
==DO NOT REPLY DIRECTLY TO THIS MESSAGE== ==ROAD RUNNER WILL NOT SEE ANY REPLY SENT TO THIS MESSAGE==

This is an automatic reply to confirm that your message has been received by Road Runner Security (abuse@rr.com) describing an incident of alleged service abuse. You will only receive this message once per day.

All complaints regarding Earthlink High Speed Users (*.mindspring.com) should be directed to abuse@abuse.earthlink.net - Road Runner DOES NOT handle abuse issues dealing with Earthlink customers.

If you are a Road Runner subscriber, writing to complain about spam sent *TO* your Road Runner account, please visit http://security.rr.com/help.htm


 * If your message contains obscenities, abusive, or threatening language  *
 * directed at our abuse staff, it will be discarded without further action.*
 * Please remember that the people who read complaints at this address are *
 * working to assist you with addressing your issue - RR Security          *
 * working to assist you with addressing your issue - RR Security          *

If you sent your message to an address other than abuse/security/fraud@rr.com or childporncomplaints@rr.com, please be aware that your message was automatically forwarded to our centralized location at the address abuse@rr.com. You may wish to use abuse@rr.com, security@rr.com, fraud@rr.com or childporncomplaints@rr.com for all future issues.

Road Runner is dedicated to ensuring that its service is used in a manner that is consistent with the policies set forth in its Terms of Service Agreement and Acceptable Use Policy, a copy of which can be found at http://security.rr.com. Road Runner takes all reported abuse complaints seriously, and will handle them in accordance with the above policies in a timely and efficient manner. Should we require further information regarding your complaint, we will contact you.

Please note, although it is not always possible for us to provide a direct human response to your complaint, we do investigate *all* complaints. As such, please do not interpret a lack of response as a lack of action taken. If we find that a customer is in violation of our policies, we will take the necessary action to stop the activity in question.

Thank you for taking the time to contact Road Runner.
 * Closing case. Email received indicates that RR will investigate and take action as deemed appropriate. Netalarm  22:20, 5 August 2009 (UTC)