Wikipedia:Arbitration Committee/Clerks/Procedures

Arbitration case requests (WP:A/R/C)
All arbitration cases begin as a request for arbitration on the requests page (Arbitration/Requests/Case). Clerks: regulate the format and presentation of all arbitration requests; ensure that any editors involved in the dispute are aware of the request; and enforce standards of conduct on the requests page. When the committee reaches a decision, the clerks open a case for the dispute or remove the request as unsuccessful. The committee may also dispatch a case request by motion, which the clerks would implement. Unless otherwise specified, cases decided by motion are treated like a declined case request (once the motion is implemented).

A minimum of 48 hours must elapse after a case request has been posted before the request may be accepted or declined. (A possible exception is where a request is clearly meaningless or frivolous, more information on which is listed at the end of this section.)

Vetting new requests
When a new request for an arbitration case is submitted:


 * 1) Verify that the parties to the request have been notified (on their user talk page) of the arbitration request.
 * 2) Check that the request has been made in the proper format. You may wish to compare the case request with old case requests.

When to take action

 * The request is accepted and a case should be opened if the case request meets all of the following criteria:
 * Its acceptance has been supported by either of (i) four net votes or (ii) an absolute majority of active, non-recused arbitrators;
 * More than 24 hours have elapsed since the request came to satisfy the above provision;
 * More than 48 hours have elapsed since the request was filed; and
 * An arbitrator has confirmed on the clerks' mailing list that the case may be opened (also confirm who the drafting arbitrators are, the name of the case and the timetable (whether it will follow the standard or not) on the mailing list).
 * A proceeding may be opened earlier, waiving provisions 2 and 3 above, if a majority of arbitrators support fast-track opening in their acceptance votes.


 * The request is declined and should be removed if an arbitrator has confirmed the request can be declined and:
 * The following three are true:
 * (i) At least 48 hours have elapsed since the request was submitted;
 * (ii) It is mathematically impossible for the case to be accepted; and
 * (iii) It is reasonable to assume that no votes will change if the request is left up. (The committee will usually clarify this in advance, on the clerks' mailing list. If no arbitrator has offered this information, you should ask.) (Controversial cases where votes are unclear, or it seems as though they may change, should not be declined early in this manner.)
 * Or: 10 days have elapsed since the request was posted and the number of arbitrator votes to decline the request is equal to or greater than the number of arbitrator votes to accept.
 * Or: The Committee has chosen to dispatch the request by motion, and the criteria for motion passage has been met.


 * Seek the committee's guidance if:
 * 10 days have elapsed since the request was posted and there is no clear majority amongst the arbitrators in favour of accepting or declining the request. Guidance is usually obtained via a post to clerks-l, to which all the current arbitrators are subscribed.


 * Regarding frivolous, meaningless, or obviously premature cases:
 * If the request clearly does not belong at arbitration or is so unintelligible as to be useless, it should be dismissed immediately with confirmation from an arbitrator. In these cases, still log the entry at declined requests (see the section below), but also leave the requester a note as to where they should go instead (deletion review, requests for page protection, and/or criteria for speedy deletion are common examples).

How to take action
To remove a case request as declined:

This section of the arbitration guide has more detailed guidance on declined case requests.


 * 1) Confirm that the vote summary in the heading section is current
 * 2) Edit the section of WP:A/R/C that contains the case request. If the case is declined by motion, cut the enacted motion and paste it on the talk page where it will be archived. If not, delete the entire contents of the section (including all sub-sections, the case request header, community and arbitrator comments and voting, and so on) in a single edit. Save the page with an edit summary like "Removing request for arbitration: declined by the Committee".
 * 3) Go to your contributions and copy the URL of a diff of your edit.
 * 4) Use that diff to add an entry for the declined request to the top of the index of declined requests. Add a date.

You should also do the following things, unless the case request is obviously frivolous:


 * 1) The parties to the request are to be notified that the request has been declined and closed. You do not need to notify uninvolved community editors who have made statements or comments in a declined case request.
 * 2) When you notify the parties, include a permanent link to the level 2 section header of the case request (using ). Ideally, you should also include in your notification a balanced, neutral summary of the arbitrators reasons for declining (if there is a consensus) and recommendations offered by the arbitrators within their votes.

You can use Arb premature if a case request is obviously unsuitable or frivolous.

To remove a case request which has been withdrawn by filing party:

If the conditions at Arbitration Committee/Procedures apply follow the procedure as above.

To remove a case request as declined by motion:

Occasionally, the Committee will choose to dispatch a case request by motion instead of opening a full case. In such a circumstance:


 * 1) Enact the motion by adding Enacted – ~ under the description of the motion, and save the page.
 * 2) Decline the case request by using the procedure above, archiving the enacted motion to the appropriate talk page. Use the summary "Motion passed in lieu of full case" on the index of declined requests. Do not yet notify the parties to the case that the request has been closed.
 * 3) Return to the motions procedures and follow the relevant instructions there.

To remove a case request as accepted:

See the following section.

Opening arbitration cases
An arbitration case request should be treated as accepted and opened if it meets all of the following criteria: A case may be opened earlier, waiving provisions 2 and 3 above, if a majority of arbitrators support fast-track opening in their acceptance votes.
 * 1) Its acceptance has been supported by either of (i) four net votes or (ii) an absolute majority of active, non-recused arbitrators;
 * 2) More than 24 hours have elapsed since the request came to satisfy the above provision;
 * 3) More than 48 hours have elapsed since the request was filed; and
 * 4) An arbitrator has confirmed on the clerks' mailing list that the case may be opened (also confirm who the drafting arbitrators are, the name of the case and the timetable (whether it will follow the standard or not) on the mailing list).


 * 1) Type the name of the new case in the textbox below. For instance, to open Arbitration/Requests/Case/Muhammad images, you would type Muhammad images after  in the box below. The arbitrators will usually tell you what the name of the case should be, but request names should never suggest the case has been prejudged, nor be adversarial or inflammatory. When you have entered the name below, then (in Mac) hold ⌘ and click or (in Windows) hold   and click the "Open arbitration case" button; this opens the new case page in a new tab, to allow you to continue to refer to these instructions.
 * 2) The standard format for arbitration case pages will then be filled in. However, you now need to paste in the case information from the case request thread to the new page. You may wish to see [ this example] of what your case should look like after the next few steps. The following information is required:
 * 3) *List of parties: Copy the list of involved editors from the case request to the "Involved parties" section of the new case page.
 * 4) *Prior dispute resolution: Copy the list of dispute resolution steps from the case request to the "Prior dispute resolution" section of the new case page.
 * 5) *Clerk notes: Copy the clerk notes section (excluding the level 3 header) from the case request and use it to replace the "Clerk notes" section of the new case page. This section is found in the "Preliminary decisions" section.
 * 6) *Arbitrator votes and tallies: Copy the arbitrator votes and comments section (excluding the level 3 header) from the case request, and use it to replace the empty "Arbitrators' opinion on hearing this matter" sub-section of the new case page. This section is found in the "Preliminary decisions" section.
 * 7) Uncomment the case opened timestamp at the top: delete the lines which contain.
 * 8) Save your case page.
 * 9) Open the preliminary statements page (linked in the "Preliminary statements" section). Copy the contents of Requests for arbitration/Template/Preliminary statements into it.
 * 10) Copy all statements from the case request to the preliminary statements page. Statements on both the request page and the new case page should have  headings. If any statement has an excessive amount of supplementary comments or replies to arbitrators, you may wish to surround some of that statement with Collapse top and Collapse bottom. If any statement has replies or supplementary statements in   or other sub-headings, you should remove these sub-headings, because they are unnecessary and will clutter the new case page. Save it.
 * 11) Create the case talk page, and add a casenav template to the top. Save it with an edit summary like "creating case".
 * 12) Delete the request from Arbitration/Requests/Case. Link to the new case page in your edit summary.
 * 13) [ Add] the case to the top of Template:ArbComOpenTasks/Cases.
 * 1) [ Add] the case to the top of Template:ArbComOpenTasks/Cases.


 * 1) You then need to create the Evidence page for your new case.
 * Go to Requests for arbitration/Template/Evidence and [ copy] the contents.
 * Then follow the "evidence" link from the page created above and paste the template. You must not simply subst the Evidence template page. This will break the   timestamps and other sensitive things.
 * 1) [ Repeat] using Requests for arbitration/Template/Workshop for the "Workshop" link of the new main case page.
 * 2) [ Repeat] using Requests for arbitration/Template/Proposed decision for the "Proposed decision" link of the new main case page.
 * 3) Create the Evidence talk and Workshop talk pages for your new case. To create these pages, add the following wiki-text into the edit box, then save the page with an edit summary like "creating case":.
 * 4) Create the Proposed decision talk page by [ copying] the content from Wikipedia talk:Requests for arbitration/Template/Proposed decision as you did for the Evidence, Workshop and Proposed decision pages.


 * 1) You must then add an entry (containing the case timetable, drafting arbitrators, and assigned clerks) to Casenav/data (see [ here] for an example of doing this step). Full instructions for this step are on the Casenav data page.
 * 2) Add the main, workshop, evidence, and proposed decision case pages to your watchlist. (As always, this will mean you will also be watching the talk pages for each of these sub-pages.)
 * 3) Optionally, you may wish to create an mass message update list. This is a useful way to send notifications in bulk and allows non-parties to remove themselves from the list if they wish to not receive notifications. However, you must have the rights to send mess messages to use this effectively and generating a list of non-parties that made statements in the case request to add to this list can be time consuming. This can be created using the following steps:
 * 4) *Go to Special:CreateMassMessageList, define the title as the title of the main case page with /Update list appended to the end.
 * 5) *Define the description as Update list for the case name case. Parties to the case and all users who offered statements in the case request have been added to this list. Any user may add themselves to this list to receive updates. Users except from parties may remove themselves from this list.
 * 6) *Ensure "Create a new delivery list" is checked and submit the form
 * 7) Notify the parties, and any uninvolved editors who made statements at the request page, on their talk page that the request was accepted and a case has been opened. If the arbitrators have indicated the case will run on a special timetable for evidence submission or any other step, then specify the number of days that remain until the date by which evidence must be submitted will have to be declared through a parameter in the notification template. Otherwise, the standard timetable will apply—viz. that the evidence phase lasts 14 days. If the standard timetable applies, you may use the basic form of the template (with only one parameter). If a custom timetable applies, use the second form of each template, or see the documentation pages of each template:
 * 8) * (for named parties to the case)
 * or where 21 is the length in days of the evidence phase
 * 1) * (for non-parties who offered a statement in the case request phase)
 * or where 21 is the length in days of the evidence phase

Clarification and amendment requests (WP:A/R/CA)
Requests for clarification and requests for amendment are both received at Arbitration/Requests/Clarification and Amendment or WP:A/R/CA. (Historically, these requests had separate pages, but those were merged in 2012.) Clar. and Amend. requests, respectively, are requests for the committee to clarify an unclear point in one of its previous decisions and to amend a previous decision.

Usually, decisions eligible for clarification or amendment by the committee are final decisions made in a full arbitration. However, occasionally, the committee is asked to clarify or change one of its extra-case motions, a committee procedure, or a decision by the Ban Appeals Subcommittee. Appeals of arbitration enforcement (AE) actions are also heard as requests for amendments.

For amendments, users must clearly set out what amendment they wish to be made, by linking to the decision in question and asking, for example, for the decision in question to be vacated or for the given topic ban to be expanded to include a wider set of articles. Requests must be made in the prescribed format.

For clarifications, the decision must be linked to and the point of confusion must be clearly explained.

Under the Appeals of topic bans procedure, amendments which ask for a topic ban to be amended or vacated (that is, a topic ban appeal) may not be submitted until six months from the date the topic ban was made by the committee; this excludes appeals of topic bans placed in enforcement of an arbitration decision, which are considered AE actions. This procedure does not apply to decisions which specify a different timeline for appealing.

Under the Format of requests for amendment procedure, amendments which do not follow the usual format may be summarily dismissed.

Vetting new requests and motions (C/A)
When a new request for amendment or clarification is submitted, the clerks must:


 * 1) Ensure the request uses the appropriate template and format. Different templates exist for the following three types of amendments/clarifications: requests for amendment that ask for only one amendment; requests for amendment that ask for more than one type of amendment; and all requests for clarification.
 * 2) If you think an editor who is not aware of the request should have been notified, do so (and include a link to the request in your message) on their user talk page.

When a new motion is proposed, the clerks must:


 * 1) Notify the parties to the clarification/amendment request as well as anyone else you feel may be affected.
 * 2) Add Template:ACMajority (with appropriate parameters, see documentation) between the motion itself and the support title for each motion.

If multiple motions have been proposed, the clerks may:


 * 1) Add ARCAImplNotes, with ARCAImplNotes/Motion used for each motion, in the clerk notes section under a subheading named "Request name: Implementation notes". This allows clerks, arbitrators and other interested users to see what motions are passing, how many supports are needed to pass and other information in a table. This is very similar to the Implementation notes used on the proposed decision page of cases.

When to action (C/A)
or
 * When an arbitrator asks for a particular open clarification or amendment request to be archived and there is no motion or decision to implement.
 * If a motion receives majority support (support by more than half the non-recused arbitrators active on the motion), then the motion carries and may be implemented 24 hours after the moment it first received majority support.

How to action (C/A)
For simplicity, these instructions will refer to "clarification" requests, but these instructions also apply to amendment requests.


 * 1) The request should be archived in the centralised archive on archive page with the highest number. The archive page should remain under 200K in size to allow quick loading of the page. If the request would make the page larger than this create the new archive with the template ARCAArchiveHeader placed at the top of the page.
 * 2) Copy the clarification request from WP:A/R/C&A. Edit the sub-section which contains the request (these headers are hierarchically below the main "Requests for clarification and amendment" header), and copy everything within the edit box.
 * 3) Save the archived copy of the clarification request:
 * 4) * Create a new section in the centralised archive subpage and paste the thread in the main edit box.
 * 5) * Remove the header from the pasted text, and add it (removing the  code) to the new-section header box. If on the same archive subpage there is a request with the same name you can add the current month and year in parenthesis to the end - , but this is not needed by default.
 * 6) * Add above the body of your edit. If an arbitrator has requested it, add a brief explanation about the outcome of the clarification request to, using the   parameter of the template, and sign it. Add  to a new line at the bottom of the edit window.
 * 7) * Above, add a new line with a link to the original copy of the clarification request at WP:A/R/C&A in the following format
 * 8) Close the clarification request. "Hat" the clarification request by adding hat at the top and hab at the bottom. If desired, you can include a reason parameter listing the result of the clarification request, e.g.,.
 * 9) Add the clarification request to the index at Arbitration/Index/Clarification and Amendment requests in the section for 2024 (the current year).
 * 10) If the motion declines an appeal of an arbitration enforcement action imposed by an administrator, update the Arbitration enforcement log. Find the sanction in the log and add a note below it like:
 * 11) Notify the listed parties, as well as any editor who would be directly impacted of the archiving of the clarification request, that the request has been closed and archived.
 * 12) 24 hours later, remove the clarification request from WP:ARCA. Blank the entire section with an edit summary like.

When a motion is proposed in a clarification or amendment request and that motion has carried, do the following. A request for clarification or amendment may lead the Committee to decide that the situation may require a formal motion of the Committee. Follow this procedure only if the request is listed at Arbitration/Requests/Clarification and Amendment; otherwise, follow the procedure in the section below this one.


 * When a motion is proposed, any editors affected should be informed.
 * A motion passes if a majority of the Arbitrators listed as active on Arbitration Committee/Members, minus any that abstain or recuse from the vote, support it. This majority is calculated in the usual manner (total number of active Arbitrators divided by two, then plus one).
 * If the motion will affect existing remedies or sanctions, check whether a motion is missing that "Any sanctions or other restrictions imposed under this case to date shall remain in force unaffected."


 * 1) Even if a motion has carried, it must remain open for at least 24 hours before it may be implemented. Also, an arbitrator should have confirmed that it should be implemented on clerks-l.
 * 2) Enact the motion by adding  under the description of the motion (above the support votes), and save the page.
 * 3) Follow the instructions in steps 2 to 5 above.
 * 4) If the motion passed, follow the instructions at to modify the case page.
 * 5) Post to WP:AC/N. will crosspost to WP:AN, cross-post to user talk pages of any users which have had their user page wikilinked to in the announcement and create a discussion section at WT:ACN. See  below.
 * 6) Notify the parties on their user talk pages, unless ArbClerkBot has already notified them.
 * 7) If the motion adds to, modifies, or removes any remedy imposed by ArbCom which: places sanctions on an editor (such as a topic or site ban), refer to the steps at ; or, places a topic or page restriction or sanction (such as contentious topic restriction or designation), refer to the steps at.
 * 8) If the motion modifies an arbitration enforcement action (such as a block or a contentious topic restriction), find the sanction in the Arbitration enforcement log, strike it and add a note below it, linking to the motion, which either includes the amended version or states that the Committee has removed the sanction (as applicable).
 * 9) Update Arbitration/Index/Motions.
 * 10) 24 hours later, remove the request from WP:ARCA. Blank the entire section with an edit summary like.

When a motion is proposed in a clarification/amendment request and the motion fails, you should treat it as a resolved clarification or amendment request and archive the motion with the rest of the request.

Committee motions (WP:A/R/M)
''These instructions apply only to stand-alone motions on the "Motions" request sub-page. For motions enacted as a result of a clarification or amendment request, more edits need to be made in order to also archive the associated discussion, so use the clarification/amendment instructions at .''

Vetting new motions
When a motion is proposed, you should inform any editors affected by the motion by leaving a message on their talk page.

If multiple motions have been proposed, the clerks may:


 * 1) Add ARMImplNotes, with ARMImplNotes/Motion used for each motion, in a section named "Name of level 2 section: Implementation notes". This allows clerks, arbitrators and other interested users to see what motions are passing, how many supports are needed to pass and other information in a table. This is very similar to the Implementation notes used on the proposed decision page of cases.

When to action motions
If a motion voted on at Arbitration/Requests/Case or Arbitration/Requests/Motions receives the support of more than half the non-recused arbitrators active on the motion, the motion carries and should be implemented 24 hours after the time it first passed.

How to action motions

 * 1) Enact the motion by adding Enacted - ~ under the description of the motion (above the support votes), and save the page.
 * 2) Copy and paste the whole amendment (including the motion, votes and discussion) to the applicable talk page:
 * 3) *Choosing the page:
 * The motion and discussion should be archived to the talk page of the page it changes (for example a change to ArbCom Procedures should be archived to Wikipedia talk:Arbitration Committee, Wikipedia talk:Arbitration Committee/Procedures redirects there).
 * If the motion related to a case it should generally be archived to the talkpage of that case.
 * If the motion did not relate to a specific case, it can be archived to Wikipedia talk:Arbitration/Requests.
 * If the motion concerned some other process (and didn't modify procedures), find the most appropriate talk page and archive the clarification request to that; for example, a clarification request about some procedure of the Audit Subcommittee (AUSC) should be archived to WT:AUSC.
 * 1) * Create a new section on the talk page you have selected for archiving and paste the thread (including motion, votes and discussion) in the main edit box.
 * 2) * Remove the header from the pasted text, and add it (removing the  code) to the new-section header box, adding the current month and year in parenthesis to the end -.
 * 3) * Add above the body of your edit. If an arbitrator has requested it, add a brief explanation about the outcome of the clarification request to, using the   parameter of the template, and sign it. Add  to a new line at the bottom of the edit window.
 * 4) * Above, add a new line with a link to the original copy of the motion at WP:A/R/M in the following format
 * 5) Follow the instructions at if there are changes to a past case.
 * 6) Follow the instruction in if there are changes to page-level sanctions or sanctions on individuals.
 * 7) Write a statement, copying motions verbatim. Follow the layout here.
 * 8) Post to WP:ACN and any relevant/affected page and user talk pages. will automatically cross-post to WP:AN, cross-post to any user talk pages for users which have had their user page wikilinked to in the announcement and create a discussion section at WT:ACN.
 * 9) Update Arbitration/Index/Motions.
 * 10) If the motion was passed in lieu of a case request, note at Arbitration/Index/Declined requests Motion passed in lieu of full case.
 * 11) Place below the level 2 header, and place  after the last comment under discussion and comments.
 * 12) *If the motion is adopted the first parameter should look
 * 13) *After 48 hours you may delete the entire motion from the page.

Suspending a case
Occasionally the Arbitrators may vote to suspend a case, the following procedure should be used to implement a case suspension:


 * 1) Go to the proposed decision page. Click "edit" next motion for suspension.
 * 2) Copy everything in the edit window (including the header). Keep the numbering exactly as it is. For all proposals that have been passed, replace the arbitrators' votes with tally numbers, in the form or where there have been abstentions,
 * 3) Go to the main case page, click "edit" next to the big "Preliminary decision" header, and paste at the bottom.
 * 4) Above the commented out and no-wiki'ed "case closed" notice at the top of the main case page, add  (replacing "Revision number" and "Section name" as appropriate").
 * 5) [ Edit] Template:Casenav/data, scroll to the list of data entries for the case you are suspending, and add the following text: 31 May 2013. Once you save the page, you should have added something like, and on the case subpages, in place of the old line specifying the deadlines, there should now be a note that the case is suspended. The case page and subpages should also be fully protected, with the protection set to expire when the suspension ends.
 * 6) [ Edit] the entry for the suspended case on Template:ArbComOpenTasks/Cases by adding the parameter and value true (like [//en.wikipedia.org/w/index.php?title=Template:ArbComOpenTasks/Cases&diff=558095969&oldid=554983970 this]). The case's entry on ArbComOpenTasks will automatically be updated to reflect the fact that it is suspended: the case name will be stricken through, the evidence deadline will not be shown, and the text Case suspended will be shown underneath "Proposed decision deadline".
 * 7) Prepare a short summary of the decision for purposes of notification. You can follow the layout here.
 * 8) Follow the instructions from number 10 to 15 below. Ensure you only carry out actions which are authorized at the time the case is suspended.
 * 9) Ensure that any parts of the decision which have been delayed or are dependent on something (not) happening are carried out as they become applicable. For example, closing the case after x period of time, reopening the case (which may be as simple as pinging the Arbs at a specific time), request the removal of admin rights after x time if the admin does not return to Wikipedia, or reopen the case if an editor return to Wikipedia.

Closing a case
The procedure for closing a case is as follows:


 * 1) Replace Casenav on all eight case pages (four case pages plus their four talk pages) with {{subst:Casenav/closed}}. This will hard-code the parameters for the historical record.
 * 2) If the implementation notes template has been used, the template itself and the proposal templates with it need to be hardcoded so they don't change when the case is removed from Template:Casenav/data (this is not part of closing the case). You need to replace every instance of ACImplNotes and ACImplNotes/Proposal with {{subst:ACImplNotes}} and {{subst:ACImplNotes/Proposal}} on the proposed decision page.
 * 3) Go to the proposed decision page. Click "edit" next to the big "Proposed final decision" header. Copy everything in the edit window down to and including the "proposed enforcement" section (don't copy the "Discussion by Arbitrators" or the "Motion to close" sections). Go to the main case page, click "edit" next to the big "Final decision (none yet)" header, and paste (ensure the "Enforcement log" remains on the main case page). Exit the proposed decision page without saving it. Do not save the main case page yet!
 * 4) In the edit window of the main case page, delete any proposals that do not pass or are superseded by other proposals. Keep the numbering exactly as it is but adjust any header levels if necessary (the section header of each proposal should be level 3). For all proposals that have passed, replace the arbitrators' votes with tally numbers, in the form (5 tildes) (e.g., 9 to 0) or where there have been abstentions, (5 tildes) Remove all arbitrator comments underneath the "passed" language.
 * 5) Remove the words "none yet" from the final decision section header.
 * 6) Remove "proposed" from each of the section headers and remove the "Motion to close" and "Discussion by Arbitrators" sections from the text (if copied from PD page).
 * 7) Preview then save the edited "Final decision" section.
 * 8) In the lead section of the main case page, un-comment and un-nowiki the line that says  (5 tildes). This will render the time and date the case was closed. Also in the lead section, remove the blue box that refers to the case being open, as well as the following two paragraphs of text: "Do not edit this page unless you ... as the Proposed Decision." Also remove   from the bottom of the page.
 * 9) Prepare a short summary of the decision, to be used for announcing the decision on the noticeboard and for notifying the parties that the case has closed. The heading of the summary should be a link to the decision itself. Follow the layout here (examples [//en.wikipedia.org/w/index.php?title=Wikipedia%3AArbitration_Committee%2FNoticeboard&diff=577448729&oldid=576966536 here] and [//en.wikipedia.org/w/index.php?title=Wikipedia%3AArbitration_Committee%2FNoticeboard&diff=571611414&oldid=571065554 here]). The summary usually begins with the words "This arbitration case has been closed and the final decision is available at the link above." This is usually followed with a description of the remedies passed in the decision. Wherever possble, remedies and motions should be copied verbatim. Feel free to consult with other clerks if you are unsure what to include in the summary. See for more information.
 * 10) Post the summary on WP:AC/N in a [ new section]. will crosspost to WP:AN, cross-post to user talk pages of any users which have had their user page wikilinked to in the announcement and create a discussion section at WT:ACN. See  below.
 * 11) Notify all parties to the case of the decision by posting the summary on their user talk pages. Take care also to notify all editors that have been sanctioned or mentioned in a finding, as they are not always listed as parties. You will not need to post the summary to the user talk pages of users which had their user page wikilinked to in the announcement at WP:ACN as ArbClerkBot will have cross-posted the notice for you. Ensure that when you manually cross-post, copy the summary from the section you posted at WP:ACN which will have added the "Discuss this" link to. Unless otherwise instructed, the discuss this link should be added when cross-posting.
 * 12) If the case bans a user or implements an editing restriction (such site, topic or interaction bans, 1RR, restrictions of use of admin tools, desysops) follow the instructions in below.
 * 13) If the decision of the case includes the use of general sanctions or standard contentious topics (that is, sanctions on a general editing area or article), see the instructions in below.
 * 14) Add a link to the closed case to Arbitration/Index/Cases in the appropriate section (year and month of closure). Under the case link, list the remedies ordered. Next to the case link should be a parenthetical diff to the WP:AN announcement.
 * 15) [ Delete] the case's entry from Template:ArbComOpenTasks/Cases and [ add] a new entry for the case to Template:ArbComOpenTasks/ClosedCases. Use as the date the bolded close date on the main case page (so, the date closed, not the date of the final vote). This is also the date any bans, etc. would take effect.
 * Prune older closed cases from the list of recently closed cases (and [ remove] the Template:Casenav/data entry associated with any older cases you remove). A general rule is that cases older than two or three weeks can be removed from ACOT.

General points (cases)
The clerks will be required for all cases at its beginning and end, to open and close the case. However, many arbitration cases also require the clerks' attention throughout the case, not least because the arbitration policy authorises the clerks as follows:

Ordinarily, the Clerk who opens a case should follow the progress of the case, watchlist the case pages, and be available to answer questions from the parties. Clerks should generally not offer substantive advice or suggestions to any Arbitrator or party, though they may choose to suggest rewordings and clarifications at their discretion.

Ensuring allegations and proposals (by non-arbs) are supported by evidence. Proposed findings of fact should be supported by links to on the /Evidence page and/or to include a few of the best diffs, to illustrate each aspect of the finding of fact. Remedies must be supported by the same, or by direct links to proposed findings of fact.
 * It's important to stay on top of this on the /Evidence page /Workshop page and talk pages. Clerks are free to ask editors to supply evidence (sometimes commenting out the allegations is appropriate), removing unsupported allegations, and/or warning editors to avoid personal attacks and casting aspersions.

Closure of Evidence and Workshop phases. Around 24 hours before the phases closes leave a message on the applicable talk page stating that the phase is about to close. When the phase closes Arbitration case phase closed may be placed as an editnotice and/or at the top of the page (also remove the instructions on how to make submissions).

When pages need to be undeleted for evidence, undelete the page, move it (without leaving a redirect) to Wikipedia:Arbitration/Requests/Case/CASENAME/Evidence/ORIGINALPAGENAME, blank it and replace the content with a message similar to TempUndelete (adjust it for the purpose of the case). When closing the case move the page (without leaving a redirect) back to its original title and delete it again. When performing log actions (moving, deleting, etc) ensure that the edit summary indicates that the action was performed by a clerk acting on instructions from the Committee, and include a link to the case.

When the proposed decision is posted, and when any additional proposed remedies are proposed, any editors affected should be informed. Template:ArbComPD can be used for this purpose. Depending on the number of parties consider using WP:Mass message (or ask a clerk who knows how).

When the case is close to finishing, the Clerk should make an entry in the "Implementation notes" section at the bottom of the proposed decision page. This will indicate which proposals have passed. If there are any ambiguities concerning which proposals have been adopted, the Clerk should identify them so the Arbitrators have an opportunity to clarify them before the decision is finalized and announced. We have a template that can be used, ACImplNotes. An example of its use is here.

There are occasionally cases where Arbitrators propose alternate versions of a similar proposal (e.g. User X is reminded vs. User X is admonished). If both are passing by vote count, then the Arbitrators' rationales should be looked into. The one that is the first choice for the most number of Arbitrators should be passed. In case of a tie of first choices, individual Arbitrators who have not expressed a preference should be contacted. Do not close the case until there is a net change.

This email statement by an arbitrator on the subject of posting notifications to the clerks' email list is recommended reading for new clerk trainees. (Login to the clerks' mailing list required)

When removing evidence that is off-topic, out of scope, or otherwise inappropriate you can use the Evidence removed template.

Useful templates
It may occasionally be necessary for a clerk to post a notice at the top of an arbitration case page or case subpage. The notice should be as succinct as possible, and should also use one of the noticebox templates: produces:

See Template:Subpage evidence for documentation and usage notes.

Arb premature Customisable depending on the nature of the arbitration request. This example is for premature requests for arbitration about a content dispute (content) with an optional salutation (Hi, Jimmy Wales!): 'This template should always'' be substed. In the above example, it is not.'''

ArbComPD You should usually use custom message goes here to include a custom message that specifies the exact nature of the proposals in question. See the template documentation page for information on that parameter.

ArbComSize:

Hi,. I'm an arbitration clerk, which means I help manage and administer the arbitration process (on behalf of the committee). Thank you for making a statement in an arbitration request at Arbitration/Requests/Case. However, we ask all participants and commentators to limit the size of their initial statements to 500 words. Your statement significantly exceeds this limit. Please reduce the length of your statement when you are next online. If the case is accepted, you will have the opportunity to present more evidence; and concise, factual statements are much more likely to be understood and to influence the decisions of the Arbitrators.

For the Arbitration Committee,

Arbitration Clerk topicon User arbclerk

Templates and procedural documents
The Committee's procedures provide that

The "consultation" requirement may be fulfilled by emailing clerks-l with a link to or description of the proposed update. The update may be made if no arbitrator objects or if discussion at clerks-l favors the update.

Maintaining order and decorum on arbitration pages
The community authorised Arbitration policy makes clerks responsible for the administration of arbitration cases and management of all the Committee's pages and subpages; enforcing Committee decisions; implementing procedures; and enforcing good standards of conduct and decorum on the Committee's pages. Decisions in cases have further clarified the authority of clerks to enforce standards of behaviour and the ways in which clerks are empowered to do this.

The jurisdiction of the clerks extends to the following:
 * Any page beginning with Arbitration, Arbitration Committee, Requests for arbitration and associated talk pages.
 * Other pages used solely or primarily on arbitration pages or for arbitration purposes (such as Template:ArbComOpenTasks and Category:Wikipedia Arbitration Committee).

However, the management and maintenance of order at Arbitration/Requests/Enforcement has traditionally been left to the administrators active there. All pages relating to Arbitration Committee elections are outside the jurisdiction of the clerks as they are under the community's responsibility.

Discussions on the mailing list in February 2014 have clarified and decided upon the following standardised enforcement process. Editors behaving in a manner which does not meet the appropriate standards of conduct and decorum may be sanctioned as follows:
 * 1) Editors should first be given a warning which refers to the inappropriate behaviour (including diffs if possible) and reminds the user that clerks are authorised to sanction users per the arbitration policy.
 * 2) Editors who continue to behave in an inappropriate behaviour may be banned from specific arbitration pages (such as all those which relate to a specific case) similarly to a page ban, banned from discussing a specific issue or case on arbitration pages similarly to a topic ban, or banned from editing any arbitration page also similar to a page ban. The expiry date of bans should be proportionate to the level of inappropriate behaviour (for example, until the evidence phase closes, or a case or clarification request closed). Note: there has been no discussion of whether clerks can impose other restrictions, such as 0RR, this should be discussed on clerks-l first.
 * 3) If the editor breaches a ban they may be initially blocked for a short period (one day is suggested), then blocked for the duration of the ban but for no more than one week or with blocks of increasing duration up to one week.


 * Notes:
 * All sanctions (bans and blocks) should link to the arbitration policy referenced above, state that the user should appeal to the Committee and state that the user should make any comments on the case (etc) to the Committee by email.
 * With the exception of blocks to enforce bans, clerks cannot prohibit any activity not on the Committee's pages and cannot site ban any editor. For example, you can't ban a user from discussing a specific case anywhere on Wikipedia, only on arbitration pages.
 * This procedure does not prohibit normal administrative actions to enforce Wikipedia policies and guidelines, such as a block for personal attacks or sockpuppetry.
 * If inappropriate behaviour moves off arbitration pages after a ban this should be brought to the attention of the Committee (via clerks-l).
 * If a ban made by a non-admin clerk needs to be enforced with a block please post to clerks-l and an admin clerk can do it for you.

Statement and evidence management

 * Length of statements
 * Statements at Arbitration/Requests/Case should be kept to around 500 words and 50 diffs. Although some leeway should be given (~600 words total or so is the upper limit) anything beyond that should get a notification unless an arbitrator has previously instructed otherwise. When giving notifications, be sure to clearly communicate that extensions may be requested from the Committee. Word limits should be judiciously enforced; unless urgent, post to clerks-l and obtain the concurrence of another clerk or arbitrator before taking action to enforce, and in all cases, notify clerks-l after taking action to enforce. If the statements are not within limits after a day or two, trim to the nearest sentence within the limit.
 * Usage: {{subst:ArbComSize}} ~


 * Evidence submissions in open cases should be kept to around 1000 words and 100 diffs for parties; and 500 words and 50 diffs for non-parties.


 * ArbCom evidence length header should be used below the level 2 heading for each evidence submission.
 * Usage for non-parties:
 * Usage for parties:
 * See the documentation for more advanced functionality.
 * was previously used.


 * If users are over the limits the appropriate message below can be used on their talk page:
 * For parties:
 * For non-parties:
 * Word limits should be judiciously enforced; unless urgent, post to clerks-l and obtain the concurrence of another clerk or arbitrator before taking action to enforce, and in all cases, notify clerks-l after taking action to enforce.


 * For an off-Wiki Javascript utility that quickly counts the number of words used in a statement, see here; simply copy and paste the entire statement, excluding the final signature, into the text box there. An on-wiki Javascript tool to count words can be found at User:L235/wordcount.js if preferred.

Clerks-l discussions from September 2015 and April 2016 have clarified that the headers of statements in arbitration pages should be kept standard, as follows:
 * Statement headings
 * Statement headings at Arbitration/Requests/Case and Arbitration/Requests/Clarification and Amendment should be in the format "Statement by {Username}". For the sake of consistency, use of "Comment" instead of "Statement", or adding "uninvolved", or anything that otherwise doesn't conform to that format, may be corrected at the discretion of a clerk. (This should generally be done when the deviation is disruptive, disputed, egregious, or break links.) Exceptions include if an editor has made more than one statement (in seperate requests) on a page; a notation may be made in the section header to differentiate between the two statements.
 * Similarly, /Evidence submissions should have a header in the form "Evidence presented by {Username}", and when sectioned discussion is enforced on a case talk page, "Statement by {Username}" should be used.
 * If the section header has been linked to, or otherwise was up for more than a day before being changed to the proper format, consider preserving links to those sections by using an anchor.
 * If there is any pushback, the editor in question should be advised that they are free to explain that they are uninvolved or anything that they originally planned on putting in a section header in the first line of their statement.

Changes to article level sanctions
Whenever there are changes (including new sanctions and amendments) the following pages may need to be updated:
 * 1) General sanctions - for all sanctions including contentious topic designations
 * Update the following pages (following the instructions there) for contentious topics:
 * Template:Contentious topics/list - there are three parts to this follow the instructions in the template's documentation
 * Template:Contentious topics/table
 * Add to WP:AELOG/2024

For pages which are covered (or now not covered) by sanctions add the appropriate template to the article talk page (ask another clerk for assistance if needed):
 * 1) Choose the appropriate template for the sanctions:
 * 2) *Generally, see the template's documentation for details.
 * 3) *If the decision imposes sanctions which aren't covered by an already existing template (that is not contentious topics) consider creating one (categorise it into Category:Wikipedia arbitration enforcement templates).
 * 4) The layout of the article talk page (that is where you put the template in relation to everything else) is listed at Talk page layout.
 * 5) If the decision authorises sanctions for a "broadly construed" set of articles, non-admins should be careful in exercising this clause and only tag articles which are obviously covered.

Changes to cases
When modifying an existing case (because of a arbitrator motion or a motion at a request for clarification/amendment which has been enacted):
 * In the case log at the top of the page (when the case was closed and opened) add at the bottom of the list add a note that the case was amended including a permanent link to the motion on A/R/C&A in the following format
 * Either find or create an a level 2 section entitled  above the "Enforcement log"/"Log of blocks, bans and restrictions" OR use the already existing amendments section.
 * Create a level 3 section including the name of the motion (if given when it was proposed) and the current month and year or, if was just given a generic name, "Amendment (July 2024)".
 * Add the motions only with the usual tally indicating by how many votes the motion was passed and the date of passing using the following format: (e.g., 9 to 0) or where there have been abstentions on the motion,
 * Collapse any superseded/vacated/rescinded remedies or motions using a collapse box. Add Collapse top below the section header and above the text of the provision (principle, finding or fact or, more commonly, remedy), and and Collapse bottom below the wording of the provision, but above the note about when it passed.
 * In the title of the collapse box add a note summarising what happened, for example  (linking to the Amendment you posted to the page). You may also wish to include other information, such as alternative sanctions authorised in a different case.
 * Add a note, indented one more level than the previous note, in the following format . See here for an example.

Enacting bans and editing restrictions
Site bans

After the user talk page notification of the decision being enacted:
 * Note: If you're not an admin, ask an admin clerk to do the following for you as you close the case.
 * If the ban is indefinite (including if there is a set appeal time frame) block the user indefinitely with standard settings but with talk page access disallowed, select "Arbitration enforcement" from the dropdown and link to the decision.
 * Add the Banned user template to the top of the user page and user talk page of the banned user. For example,
 * Log the block in the Enforcement log of the case.

Other bans and editing restrictions (including topic or interaction bans, mentoring, 1RR, restrictions of use of admin tools)

After the user talk page notification of the decision being enacted:
 * Add an entry to the bottom of the table at Editing restrictions (template is at the top of the section).

Desysops

After the user talk page notification of the decision being enacted:
 * Post a request to the bureaucrats' noticeboard using the user template in the edit notice there, include a link to the decision (for example, a link to the section of the case). Or, if you're a bureaucrat, remove the permission yourself, linking to the decision in the log reason. See this request for an example of how to word this request.
 * If the desysopped editor has self-granted edit filter manager rights, post a note to the edit filter noticeboard for review.
 * Log the desysop in the Enforcement log of the case (log the actual desysop if the 'crat doesn't).

Clerk recusal
A clerk should not be acting in their official capacity in a matter—be it a case, discussion, request, or otherwise—in which they are not a neutral party. Use your common sense in determining whether or not you are neutral, and do not hesitate to ask, on clerks-l or the clerks' noticeboard, that another clerk take over your duties in a given matter if you become conflicted.

This e-mailed statement from the committee is required reading for all clerks (valid login for clerks-l mailing list required).

Majorities
ACMajority, automates the calculation of majorities.

The majority is equal to: The number of active arbitrators halved, plus one, rounded down to nearest whole number; an "active arbitrator" is any arbitrator who is not recused and who is considered active by virtue of their status at WP:AC/M, their involvement in the given arbitration proceedings, or by their special directions to the clerks.

Note that ACMajority can be used to easily calculate the majority for a given case, and additionally provides a table of what the majority would be with various numbers of abstentions. The table can be hidden, when the majority by-line needs to be used for a motion (not on a case page).

Each arbitrator is presumed to be active unless they have recused or abstained (usually per direction on clerks-l) on a specific case, matter, or other vote; or unless they are listed as inactive in the Members list.

Arbitrators that are listed as inactive on the general list but who have been active on a given matter (such as voting to accept a case) are taken to be active (and, if necessary, the count adjusted accordingly); excluding Arbitrators who are recused.

Noticeboard and cross-posting
The ArbCom noticeboard, Arbitration Committee/Noticeboard, has been (since January 2009) the page for announcements by the ArbCom (or its clerks). Only Arbitrators and the clerks, acting in their official capacity, are to add announcements to the noticeboard. A "discuss this" link at the bottom of every announcement has as its target the noticeboard talk page, to allow for discussion of the notice by any who wish to participate. Clarifications or suggestions relating to the announcement should probably be made by following that link.


 * Announcements for the Arbitration Committee will be made on the noticeboard by an arbitrator;
 * Announcements relating to the close of a case, temporary injunctions, or a motion passing will be made by the case clerk during case closure or archiving the motion;
 * All announcements should have a "Discuss this" wikilink that points to an appropriate section on Wikipedia talk:Arbitration Committee/Noticeboard. This will be added by a bot as long as your notice is placed in a new section. The format of the wikilink is so—
 * Announcements made to the noticeboard are cross-posted to the Administrator's noticeboard, and sometimes other pages as appropriate. A bot will cross-post to AN and to any user's talk page where their user page has been wikilinked to in the announcement. The announcement may need to be posted elsewhere than AN or user talk pages of users linked in the announcement. If this is the case, follow the steps to cross-post below;
 * Clerks are responsible for centralizing discussion to the Arbitration Committee Noticeboard talk page.

The procedure for cross-posting is:
 * 1) Copy the wikitext of the original announcement in full, including the original signature and the discuss this link;
 * 2) Paste the text of the announcement onto the appropriate boards in a new section, with the same subject line;
 * 3) Preview and then save the page.

Tasks at the beginning of each year
In response to elections Maintaining logs and index pages
 * Check with outgoing arbs whether they wish to remain active on cases which are open over the new year (if applicable)
 * Check with outgoing arbs whether they intend to remain on the clerks-l mailing list
 * Ask that a listowner who is already an arbitrator add the new arbitrators to the clerks-l mailing list after the election or ask the arbitrators for the email addresses for the new arbs if you are a listowner (the former is preferred). Once this is done add the new arbitrators to the current members list
 * Following the election (or when incoming arbs are subscribed to arbcom-en) add incoming arbs to the current members list - example
 * On or after 1 Jan:
 * move incoming arbs to the active list (unless advised that they are inactive), and outgoing arbs to an outgoing list (if they are remaining active on cases) - example
 * strike the votes of outgoing arbs on case requests, clarification and amendment requests and motions not related to a case
 * Update bot settings and scripts:
 * User:ArbClerkBot/Authorized users
 * User:AmoryBot/crathighlighter.js/arbcom.json - Should be automatically updated once WP:AC/M is updated. Make sure to update the members list there before this list.
 * Update clerks-l member list
 * Arbitration_Committee/Clerks
 * update Template:@ArbCom
 * Arbitration enforcement log (ArbCom procedure)
 * To create the yearly log page:
 * Click here to create a log page for the current year
 * Add  to the top of the page
 * On the next line add
 * Add the headers for each current case where contentious topics are authorised. The easiest way is to copy headers from the previous year to the current year then check that each is still currently authorised.
 * topics/Log/2024&action=edit Click here and create a redirect to the log created in step 1


 * Index pages
 * Create Arbitration/Index/Cases/2024 by copying over the contents of [//en.wikipedia.org/w/index.php?title=Wikipedia:Arbitration/Index/Cases/2015&action=edit&oldid=640472788 this version] of the 2015 page, changing  to , and save the page.
 * Add the current year to the top of Template:ACArchiveNav
 * Add the current year to the top of Arbitration/Index/Cases/All
 * For Arbitration/Index/Motions, create a new section as was done [//en.wikipedia.org/w/index.php?title=Wikipedia:Arbitration/Index/Motions&diff=640471606&oldid=636577301 here]
 * For Arbitration/Index/Declined requests, create a new section for the current year and "January to March" (such as this)

Arbitrators going (in)active
From time to time arbitrators will go inactive or reactivate from inactivity. When that happens a number of pages must be updated (when an arbitrator activates, the process is generally the reverse of the process when an arbitrator goes inactive). Move the arbitrator to the "inactive" section (or "active", if dealing with a resumption of activity) of the following pages:
 * The master list at WP:AC/CM;
 * The case activity listings at Template:Casenav/data (except on cases the arbitrator has specifically requested to be left active/inactive on, if any; recusals should be left unchanged).
 * Any implementation notes on open cases.

Make sure that any relevant dates (eg 'as of' day month year) are updated, and ensure that on the master list the total number of active arbitrators is updated.

Include phrasing in the edit summary such as "updating active/inactive counts," "{arbname} now active on {case} per clerks-l".

Also update the majority on any motions on the clarification and amendment and motions pages. The arbitrator going inactive or active may have left special instructions which may have to be noted on the relevant pages.

If you are asked to remove the arbitrator's votes, indent them. If they have voted first, you will have to remove the # sign. If they have voted after another arbitrator, you can add a colon after the hash sign, '#:'

Arbitrator retirements
Upon the retirement of an arbitrator from the committee, there is a handful of paperwork-type tasks to be completed:


 * 1) Remove the arbitrator from the list of current arbitrators (WP:AC/CM).
 * 2) Add the arbitrator to the list of former Committee members on Arbitration Committee/History, and then update the graphs (Template:ArbitrationCommitteeChartRecent and Template:ArbitrationCommitteeChart).
 * 3) Check non-case pages for all open motions and consider indenting & striking votes by that arb and update majority.
 * 4) Check all open cases and indent & strike votes by that arb and update majority.
 * 5) Remove arbitrator from Template:Casenav/data (shows arbs activity on cases) and update case majorities (if not already done).
 * 6) Remove the arbitrator from User:ArbClerkBot/Authorized users and User:AmoryBot/crathighlighter.js/arbcom.json
 * 7) Update the list of clerks-l subscribers. If the arbitrator is to remain on clerks-l, then ensure that they are moved to the "Former arbitrators" section of the onwiki list. If they are no longer a member of the list, they should be removed from the onwiki list.

Additionally, the following should be done by an arbitrator. Extensive nagging should be used to remind the powers that be to complete all the paperwork once the retiring arbitrator has been removed.
 * 1) Delete arbitrator from the on-wiki list of arbcom-en subscribers (the arbitrator should be also removed from the list when this is done)
 * 2) Update Template:Functionaries list of permission holders (CU & OS) and from functionaries-en subscribers (or move to the former arbs section).

Appointing a trainee clerk
If the clerks reach a clear consensus that an editor who has expressed an interest in clerking is suitable (and the Committee has no objections), then the process for appointing that editor is as follows. Clerks are initially appointed as a trainee (see welcome message below for details). Whereas appointment of a trainee is mostly a matter for the clerks, the decision to appoint an editor as a full clerk lies with the Committee (and usually follows a traineeship).
 * 1) Subscribe the editor to clerks-l through the administrative interface (membership management > mass subscription) then add their username in the field below their email address in the membership list.
 * 2) List the editor in the list of mailing list subscribers (in the same edit as step 3) at WP:AC/C.
 * 3) List the editor as a trainee at WP:AC/C and in the following format (don't enter their timezone, so that the editor can decide to reveal it or not): Replace DATE with the end of the month one year after appointment; see .
 * 4) List the editor in the "Clerks" section in User:ArbClerkBot/Authorized users.
 * 5) Add the editor to @ArbComClerks.
 * 6) Post an announcement to the ArbCom noticeboard (WP:AC/N) noting that a new trainee clerk has been appointed.
 * 7) Post the following to the trainee's talk page:

Hi . We have added you to the list of clerks and subscribed you to the mailing list (info: WP:AC/C). Welcome, and I look forward to working with you! To adjust your subscription options for the mailing list, see the link at clerks-l. The mailing list works in the usual way, and the address to which new mailing list threads can be sent is. Useful reading for new clerks is the procedures page, WP:AC/C/P, but you will learn all the basic components of clerking on-the-job.

New clerks begin as a trainee, are listed as such at WP:AC/C, and will remain so until they have learned all the aspects of the job. When you've finished training, which usually takes a few months (and a maximum of one year), then we'll propose to the Committee that you be made a full clerk. As a clerk, you'll need to check your e-mail regularly, as the mailing list is where the clerks co-ordinate (on-wiki co-ordination page also exists but is not used nearly as much). If you've any questions at any point of your traineeship, simply post to the mailing list.

Lastly, it might be useful if you enter your timezone into WP:AC/C (in the same format as the other members have), so that we can estimate when we will have clerks available each day; this is, of course, at your discretion. Again, welcome! Regards, ~

Appointing a full clerk
Once a trainee can effectively perform all clerking tasks (those listed at the bottom of this section) one of the full clerks will start a discussion amongst all the full clerks (usually with an off list group email) to reach a consensus as to whether recommend the trainee to the Arbitration Committee for promotion. If either the full clerks or the Committee do not reach a consensus to promote they will usually create a way for that clerk to find a way to show the experience/skills which are lacking.

While there is no criteria for promotion the full clerks will generally want to see experience with a wide range of aspects of the clerk role, some of these won't be possible, in which case the full clerks will look for an ability to deal with unknown situations or similar experiences outside the arbitration process:
 * opening and closing cases;
 * removing and archiving case, clarification and amendment requests;
 * enacting Committee decisions and motions (including enacting, modifying and repealing individual and page-level sanctions; preferably, if possible, including a desysop and siteban);
 * managing and interacting with participants in the arbitration process (including hatting/removing comments, assisting, warning/banning/blocking);
 * interacting with other clerks and arbitrators effectively and positively;
 * important to note though, this is not an exhaustive list and the full clerks will make a gut call based on their interactions with and observations of the trainee.

Clerk retirements / removals
Removal when the clerk has not resigned should be discussed first on clerk-l. If a clerk retires from editing they should usually be marked as a former clerk. If the clerk has not marked themselves as retired but has been inactive for a while, attempts to contact them should be made before removal. If the clerk is blocked indefinitely for cause, then a discussion should be started on whether to remove the clerk from clerking. Discussion should not be needed if the committee has instructed the clerk be removed immediately from clerking or if you can be absolutely sure that the clerk has passed away (for example multiple reliable sources or family member(s) / friend(s) confirm their death). If the clerk is to be removed:
 * 1) Notify the clerk that they have been removed from the clerk team if they did not voluntarily resign or have passed away.
 * 2) If instructed to not keep the former clerk on the mailing list, remove the former clerk from clerks-l through the administrative interface (membership management > mass subscription) then remove their username/email address from the membership list. If the clerk has passed away they should be removed. If the clerk is unable to be contacted and has been inactive for a while, they should generally be removed. If the clerk has asked to remain on the list, only remove them if you are instructed to.
 * 3) If the former clerk was removed from the mailing list, remove the former clerk from the mailing list subscribers (in the same edit as the next step) at WP:AC/C. If the former clerk remains on the list, move them to the "Clerks (Former)" sub-list.
 * 4) Move the former clerk from the WP:AC/C list into the hatted "Click "show" to view a list of former clerks." section, keeping the template as is. The reason for the clerk becoming a former clerk should be then listed after their username. The edit summary should describe which clerk was removed, and if reasons for removal can be disclosed why they were removed.
 * 5) Remove the former clerk from User:ArbClerkBot/Authorized users.
 * 6) Remove the former clerk from @ArbComClerks.
 * 7) It may be desired to announce the removal on WP:ACN. Whether to make an announcement can be confirmed by an arbitrator. If an announcement is to be made the announcement should state which clerk has been removed, and if the reasons for removal can be disclosed include the reason for removal.