Wikipedia:Articles for deletion/ISupport


 * The following discussion is an archived debate of the proposed deletion of the article below. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review).  No further edits should be made to this page.

The result was   delete. JohnCD (talk) 22:28, 11 February 2014 (UTC)

ISupport

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Does not appear to meet notability guidelines. It also seems to share a name with an Apple product which made finding good matches difficult. Walter Görlitz (talk) 21:51, 21 January 2014 (UTC)
 * I'm torn on this one - the awards if substantiated seem reasonable, but like you I was unable to find anyone talking about iSupport, even though I find organizations that seem to be using it. AliveFreeHappy (talk) 22:00, 21 January 2014 (UTC)
 * Delete The article has been extensively edited by people at the company. If there were substantial coverage in reliable independent sources they would have added it. The nom and AFH's searches confirm this. Candleabracadabra (talk) 02:31, 22 January 2014 (UTC)

Daren Nelson


 * As cited in the article iSupport Software was formerly known as GWI Software. The name was changed to iSupport Software in 2010. http://www.prweb.com/releases/2010/08/prweb4379124.htm
 * We hold a US trademark in good standing for iSupport ( http://tess2.uspto.gov/bin/showfield?f=doc&state=4805:p59gwq.2.5 )
 * iSupport software has a LinkedIn page with over 300 followers http://www.linkedin.com/company/isupport-software?trk=top_nav_home
 * Press releases http://www.prweb.com/search.aspx?search-releases=isupport+software&hitsPerPage=20&x=0&y=0
 * Capterria user reviews of iSupport software http://www.capterra.com/help-desk-software/spotlight/152/iSupport/iSupport%20Software
 * Partnership with Bomgar http://www.bomgar.com/press/releases/help-desk-software-provider-isupport-partners-with-bomgar-to-add-secure-rem#.Ut9TvmTTky4
 * Local news paper http://www.columbian.com/news/2010/oct/19/more-companies-reach-for-the-clouds/
 * This page contains links back as far as 1997 documenting the history of the company as GWI Software.
 * iSupport Software has over 700 active customers and has been operating under the same ownership for almost 22 years. We are one of the oldest software companies in the WORLD. — Preceding unsigned comment added by Daren nelson (talk • contribs) 05:29, 22 January 2014 (UTC)
 * Thanks Darren. I should have linked to the appropriate notability guidelines. Please see WP:N, specifically WP:GNG, and WP:PRODUCT. While what you list is impressive, it does not satisfy the notability guidelines. The last one is more about the company than the product. Walter Görlitz (talk) 05:44, 22 January 2014 (UTC)


 * i believe I have followed all appropriate guidelines and provided as many external verification links as possible. I notice that numerous competitors have pages with far less information. Reference virtually any company listed on this page. https://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems. — Preceding unsigned comment added by Daren nelson (talk • contribs) 07:00, 22 January 2014 (UTC)
 * I plan to review the other entries there soon. Walter Görlitz (talk) 07:17, 22 January 2014 (UTC)
 * Note: This debate has been included in the list of Software-related deletion discussions. • Gene93k (talk) 14:28, 22 January 2014 (UTC)


 * I'd have to say that from what I can find it doesn't meet notability guidelines. It's true that some of the other items listed on the Comparison of issue tracking systems are also problematic such as Teamwork (software), while others are solid. In any case, the existence of other problematic articles doesn't justify this one here. A general cleanup through the list is a better idea. AliveFreeHappy (talk) 16:36, 22 January 2014 (UTC)


 * Note I've made a summary of the existing references on the talk page of the article. Only 1 of them helps, so it seems to fail notability guidelines. AliveFreeHappy (talk) 17:29, 22 January 2014 (UTC)


 * Numerous third party references have been added in the last 24 hours including reviews of the software done by users of the product. Daren nelson (talk) 20:29, 23 January 2014 (UTC)


 * I have to hand it to Daren for trying, but we still have numerous sources that are unsuitable for establishing notability. We have lots of self-published case studies, you can't use those, a list-site in Capterra, and a few trivial mentions. For example the vmjusa.com article is only a couple of paragraphs. I don't mean to beat a dead horse here, but if you haven't read WP:NOTE and WP:RS and WP:CORP yet, it should lay out very nicely what is needed. AliveFreeHappy (talk) 01:05, 25 January 2014 (UTC)
 * Relisted to generate a more thorough discussion so a clearer consensus may be reached.


 * Please add new comments below this notice. Thanks, Lankiveil (speak to me) 13:13, 3 February 2014 (UTC)




 * Delete - despite efforts thus far, I don't think the subject meets WP:CORPDEPTH just yet. Happy to concede it might be a case of WP:TOOSOON but the proponents should spend time trying to generate WP:RS/WP:N compliant coverage for the company rather than trying to argue it out here when it isn't ready. A couple more good sources and we'd be there - shouldn't take too much effort. Stalwart 111  13:54, 3 February 2014 (UTC)


 * Delete. Self-promotion article with virtually all substantive edits by a WP:SPA.  -- RoySmith (talk) 16:16, 3 February 2014 (UTC)
 * The above discussion is preserved as an archive of the debate. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.