Wikipedia:Articles for deletion/John Tschohl (2nd nomination)


 * The following discussion is an archived debate of the proposed deletion of the article below. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review).  No further edits should be made to this page.

The result was delete. —&thinsp;JJMC89&thinsp; (T·C) 04:20, 4 June 2019 (UTC)

John Tschohl
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Non notable and promotional. The books sound impressive, until you look at the publishers. The moderate number for the one book by a respectable publisher is the total number for all the 11 editions. (  DGG ( talk ) 03:47, 28 May 2019 (UTC)
 * Note: This discussion has been included in the list of Minnesota-related deletion discussions.  CAPTAIN RAJU (T) 04:55, 28 May 2019 (UTC)
 * Note: This discussion has been included in the list of Authors-related deletion discussions.  CAPTAIN RAJU (T) 04:56, 28 May 2019 (UTC)
 * Note: This discussion has been included in the list of Businesspeople-related deletion discussions.  CAPTAIN RAJU (T) 04:56, 28 May 2019 (UTC)


 * Delete Not a single secondary reliable source. Best, GPL93 (talk) 11:31, 28 May 2019 (UTC)
 * Delete I took a close look at the first book Achieving Excellence Through Customer Service (Prentice Hall, 1996) on a Proquest News Archive search, but found less than I expected.  A 3-sentence review in Minority Business Entrepreneur. But the other hits were articles that cited him as an expert, with a descriptor: "According to Tschohl, who is also the author of Achieving Excellence through Customer Service, if a company can get its employees to master and execute the fundamentals, it can own the customers for life."  ; "Many companies invest too much money in customer-service-oriented advertising and too little in customer-service training, says John Tschohl, president of the Service Quality Institute, in Bloomington, Minn., and author of "Achieving Excellence Through Customer Service" (Prentice Hall, $22.95). "  and more similar.  Ran a Proquest News search on his unique name,  the first 10 hits were PRNewswire press releases.  Below that it more brief quotations.  Fails WP:SIGCOV.E.M.Gregory (talk) 20:01, 28 May 2019 (UTC)
 * Delete per above. Kablammo (talk) 14:32, 30 May 2019 (UTC)


 * The above discussion is preserved as an archive of the debate. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.