Wikipedia:Help desk/Archives/2017 January 23

= January 23 =

Apparently homework question
‘Paradise Call Center’ is an Australian company which is located in downtown Suva City. It employs around has 200 females workers in the age group of 18 – 25 years. The main criteria of recruitment of these workers are good verbal skill in English. The girls are given a week’s training. The girls actual work is sitting behind a desk with telephone with on-screen phone numbers and randomly calling customers in Australia to sell products via telephone.

The working conditions are as follows:

•	The girls start work at 12noon and finishes at 10pm. •	The girls are lined up in cramped in small space cubicles (similar to assembly lines) with headphone and they job is to talk to customers. •	They must finish a call within 2 minutes (120 seconds) or they get warning from supervisors. •	Work is boring and routine. •	Their calls are recorded and monitored by the supervisors. •	Sometimes customers on the other side of the telephone line verbally abuse the workers. •	Worker’s each visit to the lavatory is recorded and monitored. •	The pay is based on the number of successful sales they make in a week.

Generally the relationship between the workers and supervisors are not good and there has been constant problems regarding the ‘close supervision’. Some workers tried to resist but they got sacked by the boss. Attempts by few workers to form trade union in the workplace failed and instigators fired. ‘Hire and Fire’ rule exists. The company is marked by high absenteeism and staff turnover. The maximum periods some workers have stayed in the company is 2 years and they have moved on to find other jobs. Workers are frustrated but have no choice but to do their jobs because they need the money. This work environment is labeled by some people as ‘white collar assembly line production’ in a modern era.

Questions: 1.	Which industrial relation theory do you think best describes what is happening at the “Paradise Call Center”. Explain your answer. [ 7 marks]

2.	Why do you think there is a high ‘absenteeism’ and ‘staff turnover’ rate at the ‘Paradise Call Center?’                                                                [5 marks ]

3.	What type of labour management strategies do you think is used by the ‘Paradise Call Center’ management? Explain with relevant examples from the case study. [5 marks]

4.	Critically discuss why Paradise Call Center is labeled as “White collar assembly line production in the modern era”. Use ERP 2007 and examples from case study and support your answers. [8 marks] — Preceding unsigned comment added by Ice Torby (talk • contribs) 00:46, 23 January 2017 (UTC)


 * Pictogram voting delete.svg Please do your own homework.
 * Welcome to . Your question appears to be a homework question. I apologize if this is a misinterpretation, but it is our aim here not to do people's homework for them, but to merely aid them in doing it themselves. Letting someone else do your homework does not help you learn nearly as much as doing it yourself. Please attempt to solve the problem or answer the question yourself first. If you need help with a specific part of your homework, feel free to tell us where you are stuck and ask for help. If you need help grasping the concept of a problem, by all means let us know. --David Biddulph (talk) 00:51, 23 January 2017 (UTC)
 * Welcome to . Your question appears to be a homework question. I apologize if this is a misinterpretation, but it is our aim here not to do people's homework for them, but to merely aid them in doing it themselves. Letting someone else do your homework does not help you learn nearly as much as doing it yourself. Please attempt to solve the problem or answer the question yourself first. If you need help with a specific part of your homework, feel free to tell us where you are stuck and ask for help. If you need help grasping the concept of a problem, by all means let us know. --David Biddulph (talk) 00:51, 23 January 2017 (UTC)

Referencing errors on Huawei Honor 6
Reference help requested.

Hey, the ReferenceBot have detected that i have made a referencing error, but i can't figure what the error is. can you please help me to fix it?

Thanks, MoeIhab (talk) 07:06, 23 January 2017 (UTC)
 * References need to be added in the body of the article, immediately following the statement they support, but you tried to add them at the end after mobile-stub. There was also technical problems such as the double "  " at the start.  You should read Referencing for beginners for an explanation of how references work.--Gronk Oz (talk) 08:37, 23 January 2017 (UTC)

Notability of Quicksand (Welsh band)
Quicksand (Welsh band) was moved from Draft namespace to mainspace without proper review in 2013. I thought about moving the page back to Draft: namespace while the person who created the article is not active at the moment. Shall I move it back to Draft: and then re-submit review request? --George Ho (talk) 09:07, 23 January 2017 (UTC)
 * That seems to me a little like ticking a procedural box just for the sake of it, meanwhile depriving potentially interested users easy access to the article, which looks quite good to me (and was actually rather interesting, as although I hadn't heard of Quicksand before, I do know some of the bands its former members subsequently joined). Have you some concern about the article's actual quality? Would an alternative be to nominate it for deletion (which I would hope would be declined)? {The poster formerly known as 87.81.230.195} 94.12.94.189 (talk) 12:28, 23 January 2017 (UTC)
 * The article was not moved by the person who created the article, but by User:In ictu oculi, a very experienced editor (>133,000 edits) who is still very active (60 edits so far today). The reason given for the move "no reason for this to be in backlog" seems very valid, as Drafts are so often backlogged.  Please remember that registered users, like the one that started the article, do not have to use the Draft system in any case. Having previously edited the article, to correct the format of albums and singles and the use of WP:LASTNAME, I could be accused of bias, but it seems a reasonable article, with references and proper formatting, that would have passed review. - Arjayay (talk) 12:51, 23 January 2017 (UTC)
 * Thank you Arjayay, improving the reader experience. In ictu oculi (talk) 12:53, 23 January 2017 (UTC)

Help with Uploading Photos
Please help me with uploading images onto a Wikipedia page. I am editing the Wikipedia page for the Clark Art Institute, and I am trying to upload photos of the museum and its collection (which were taken by photographers hired by the Clark) but Wikipedia will not let me upload them because they are not my own.

Is there any way to circumvent this? Do they need to upload the photos themselves if they were commissioned by the Clark to take these pictures?

Cjsalapare (talk) 14:20, 23 January 2017 (UTC)
 * Hi Cjsalapare. Wikipedia (and it's Media repository Commons) has very strict rules about licensing and copyright. You need to identify the following things:
 * Who created the work
 * When and where was the work created
 * Who owns the copyright on the work (and the works depicted [like painting and statues on the pictures])
 * Is the work freely licensed for use and reuse.
 * This is the critical information required. On top of that, there needs to be some public proof of this information outside of Wikipedia (and/or Commons), like the images and this information need to be on the organisation's website, or you can send a confirmation of this information per email to our volunteer email helpdesk from an email address associated with the organisation in question. Unfortunately this helpdesk has a backlog of several weeks for these topics, so it may take a LONG while. It may sound rather complicated, but this is all to guard Wikipedia and your organisation from random people trying to steal your images. —Th e DJ (talk • contribs) 14:42, 23 January 2017 (UTC)


 * : I hope you are trying to upload them to Wikimedia Commons, rather than here to English-language Wikipedia. That way, they'll be available for use on all Wikipedias, not just the English one. If you are, it's really a question for someone there at Commons, rather than here. But I think I can give you most of the answer.
 * Wikipedia is very careful (far more careful than most web sites) about obeying copyright law. If the photographers own the copyright to those images, then yes, they'll need to provide the copyright releases (and even if they're all willing to, it'll be some bureaucracy for each of them). But their contracts with the museum may have involved them in passing the copyright to the museum. If they did, you'll be able to do all the bureaucracy in one transaction. Maproom (talk) 14:49, 23 January 2017 (UTC)


 * @ : Suggest starting by contacting: Rights and Reproductions -Clark Art Institute. Ask them to release the images you wish to upload on either a Cc-by-sa-4.0 license for the building itself  or Cc-zero for the artwork (much of which is so old it is now, that it is in the public domain anyway  and they can not claim copyright for 'slavish' copies. This is despite what they might say at first but your first contact may be with someone that just sells reproduction rights and has no understanding of copyright law, so read also: National Portrait Gallery and Wikimedia Foundation copyright dispute. So ask to be referred to their supervisor. They should know the copyright status. If they don't, escalate your inquiry up to their supervisor and so on.  Also, what personal connection do you have with this institute? People that collect old stuff are often slow at moving into the 21st century and you may be able to help them. So be very persistent.  Then upload the images to Wikimedia Commons rather than here.--Aspro (talk) 16:04, 23 January 2017 (UTC)

Communicating with user who is repeatedly deleting content
Several years ago, an article was edited to include a notable person from a city in Canada. Recently, a user has deleted this entry for the notable person, adding a comment about the person not being demonstrated to be notable. I cannot find a way to communicate with this person, nor can I find a way to reference the Wikipedia article that fully supports this person's "notability." This user repeatedly undo's the restoration of the reference to the notable person. Suggestions? Thank you in advance! — Preceding unsigned comment added by Umich918 (talk • contribs) 17:10, 23 January 2017 (UTC)


 * If you click on history at the top of the page in question, you will find a link 'talk' by each editor's name in the list of edits. Clicking on that will take you to their talk page where you can leave a message detailing your concerns. Please note that lists of notable people would usually only contain those who are 'notable' in the Wiki sense and do in fact have their own Wikipedia article. Notice you have commented at the talk page of Leamington, Ontario, but that comment is likely to be missed. I would suggest you move it (new posts go to the bottom of the page) and click on the link 'new section' at the top to start a new 'thread'. Eagleash (talk) 17:24, 23 January 2017 (UTC)


 * I've given the topic a heading and moved it. I've also replied on that thread explaining why the name Sandra Campbell should not appear in the list. Basically, she doesn't have an article and therefore shouldn't appear in a list of notable people until she does.
 * , please read over what we've said here and on the talk page for Leamington, Ontario. And in the future, if you have a question about an article, please be more specific about which article you're referring to. For example, avoid "a notable person from a city in Canada". This will keep the people who are trying to help you from having to do the extra work of tracking down whatever you're referring to in order to fully understand your question. † dismas †|(talk) 17:53, 23 January 2017 (UTC)

Thank you. I will go to the talk page for Leamington and provide further information. Ms. Campbell died in 2015 and as Canada's representative in both Miss Universe and Miss World pageants, in addition to being a celebrity on Australian television, she should definitely be recognized as a notable person from Leamington. Beauty pageants have diminished somewhat in popularity over time, but in 1975, the Miss Universe pageant had a larger viewing audience than 1975's Super Bowl IX. — Preceding unsigned comment added by Umich918 (talk • contribs) 18:35, 23 January 2017 (UTC)

206.211.35.4
Could someone look through the contribs of User:206.211.35.4? I noticed they've edited a number of articles. The 2-3 that I checked had changes that were vandalism. I'm at work, so I don't have a ton of time to go through all of them. Just had a quick minute between calls. Thanks, † dismas †|(talk) 19:09, 23 January 2017 (UTC)


 * ✅ Timothy Joseph Wood  19:29, 23 January 2017 (UTC)

Reference problem
Can you Help me with this ref I made. 68.102.39.189 (talk) 19:46, 23 January 2017 (UTC)
 * I have fixed the reference syntax, and found a working URL to replace the one you had entered. -- John of Reading (talk) 20:02, 23 January 2017 (UTC)
 * I have fixed the reference syntax, and found a working URL to replace the one you had entered. -- John of Reading (talk) 20:02, 23 January 2017 (UTC)

Revise an inline citation for Signals Through The Flames
I have made an inline citation of a book using the templates drop down option. A user helped with getting the ISBN in the right format. But I now see that the citation should contain additional info. Also a page reference appears as the whole page count which means I entered something in the wrong field.

The wiki entry is in a Draft called Signals Through The Flames:

https://en.wikipedia.org/wiki/Draft:Signals_Through_The_Flames

I see no way to simply retrieve that template box to fix it. Perhaps history? But looking at that I see a great number of items already.Loninappleton (talk) 19:55, 23 January 2017 (UTC)
 * Hi, . The meat of the reference is in the place in the article where it is used: the software displays it in the References Section. You need to go to the [2] and pick that (assuming you're using the Visual Editor) to edit the reference. --ColinFine (talk) 20:39, 23 January 2017 (UTC)

Infoboxes in certain articles
There are certain Wikipedia articles that contain collapsable infoboxes due to ongoing Wikipedia Talk wars. These include Frank Sinatra and Peter Sellers. The most common argument for an infobox appears to stem through the WP:IDONTLIKEIT essay while the most common argument against an infobox is to cite WP:DISINFOBOX essay. The arguments typically do not go anywhere and arrive time and time again on the Talk page. Is there a way to resolve these types of arguments more efficiently?  Yoshiman6464   ♫🥚 21:28, 23 January 2017 (UTC)
 * If only someone had such a magic solution... Jo-Jo Eumerus (talk, contributions) 21:39, 23 January 2017 (UTC)

Red-linked talk page
I came across the page titled List of plans to replace the Patient Protection and Affordable Care Act, and I noticed the talk page is red-linked. I attempted to add some Wikipedia project templates to the talk page, but when I did so, it said the talk page could not be created because the page with that title appeared on some sort of blacklist. That made me wonder if the article itself, and not just the talk page, was blacklisted somehow and was not supposed to be created in the first place. I've never run into something like this before so I'm curious what might be going on. Marquardtika (talk) 21:44, 23 January 2017 (UTC)
 * This is the blacklist entry which prevents "affordable" spam pages. I'm not sure of the history, but it might be a bit oversensitive. I'll create the page for you - you can then add the tags. -- zzuuzz (talk) 21:51, 23 January 2017 (UTC)


 * Ah, interesting. Thank you for your help! Marquardtika (talk) 21:55, 23 January 2017 (UTC)
 * "affordable" was at the global Title blacklist but removed in [//meta.wikimedia.org/w/index.php?title=Title_blacklist&diff=16251426&oldid=16236389]. PrimeHunter (talk) 04:53, 24 January 2017 (UTC)

search by date
I am trying to do a search for recent updates mentioning the word "brexit" but I am not sure how to do such a query, I see in the help that prefer-recent is a way to sort results, but searching for "brexit prefer-recent" does not appear to do what I intended, how can I sort results by date? Alanbelllibertus (talk) 23:20, 23 January 2017 (UTC)


 * I think you need a colon after the "prefer-recent". You can apparently tune the effect with parameters, as shown at Help:Searching/Features, so something like "prefer-recent:0.6,1 brexit" for example.  It doesn't look as if anything sorts strictly by date.  --David Biddulph (talk) 03:51, 24 January 2017 (UTC)