Wikipedia:Kvetch

Kvetch is the name of a project to add a "report an issue" feature to articles.

Implementation considerations

 * Link placement
 * probably makes most sense to put the link in the sidebar
 * toolbox section? interaction section?
 * another option is a page tab at the top of the page (more noticeable)


 * Underlying code
 * at least as a start, should be implemented in JavaScript; can be moved to a MediaWiki extension later if appropriate
 * use jQuery goodness


 * Page exclusion
 * needs a sane, scaleable system to exclude certain articles
 * hidden category?
 * specific template
 * hit the API or check the HTML of the rendered page?

Coverage
Types of issues that users could report with this tool:
 * copyright violations
 * typos/fact issues/etc.
 * BLP issues
 * broken templates
 * vandalism
 * in Spanish Wikipedia a lot of readers report vandalism using this tool because they don't know how to revert
 * mediawiki bugs (part is affecting only unlogged editors)
 * quality pages missed on new page patrol

Additional coverage

 * requests for article creation/expansion/deletion
 * help desk issues
 * "my car is broken" reports
 * YA place for vandalism (but is also good as vandalism is not visible for readers)

Interaction

 * 1) user notices an issue
 * 2) user clicks link/button/tab to report issue
 * 3) * encourage user to fix problems themselves; be bold!
 * 4) * show links to privacy policy and terms of use (her report and IP are going to be public and free licensed)
 * 5) * do not add phone number or e-mail
 * 6) user can report issue
 * 7) issue gets sent to separate page (on plwiki it is pl:wp:ZB)

Processing

 * for more serious issues, perhaps send e-mail to volunteer response team?
 * confusing?
 * append section on a noticeboard?