Wikipedia:Miscellany for deletion/User:Herbkr/Service-ability

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 * The following discussion is an archived debate of the proposed deletion of the miscellaneous page below. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the page's talk page or in a deletion review).  No further edits should be made to this page.

The result of the discussion was  keep. Ricky81682 (talk) 06:26, 23 February 2016 (UTC)

User:Herbkr/Service-ability


Stale draft that looks pretty promotional for a book. Legacypac (talk) 23:29, 13 February 2016 (UTC)

Service-Ability is a framework intended to assist senior management to reorientate their organisations to become more customer focussed. It draws on existing and widely understood knowledge in the literature about leadership, strategy, organisational design and human resource management. indeed it is also a book, published by Wiley of New York and on sale internationally since 2012, which has been, and continues to be, an integral part of a  a number of successful customer service interventions. I suggest, therefore, it is a valid entry for inclusion in Wikipedia. 92.40.249.246 (talk) 15:39, 14 February 2016 (UTC)


 * Keep - It's not promotional, it just summarizes the book. There's a difference between promoting the book and repeating its arguments. It's a crappy draft, but that's no grounds for deletion, especially in userspace. A2soup (talk) 04:25, 23 February 2016 (UTC)
 * So promote to mainspace? Legacypac (talk) 04:45, 23 February 2016 (UTC)
 * The above discussion is preserved as an archive of the debate. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the page's talk page or in a deletion review). No further edits should be made to this page.