Wikipedia:Reference desk/Archives/Computing/2019 April 9

= April 9 =

How to retrieve phone contacts from google drive or gmail. ?
Hello there, I had the motherboard of android phone (Huawei Y 5II) replaced by customer care technician. Before replacing, technician helped me to moved all files to google drive. I have recovered all files except contacts. I have tried to retrieve them from gmail and google drive with no results. The only thing I retrieved a excel file named, "contacts.csv". But when I opened the file there are no contacts except random words like, Name, Initials, name suffix and some other words. How can I get back contacts? Would you be open minded to help me out ? Thanks in advance. --103.231.162.134 (talk) 18:17, 9 April 2019 (UTC)


 * Did you import the csv into Excel? A csv file is just comma separated variables, so it should load into any text editor or word processor.  If you cannot read it in a text editor then it is probably corrupt unless it was saved in some special format designed to load back into the phone.  Your technician might know.   Dbfirs  19:13, 9 April 2019 (UTC)


 * Yes, it's a csv excel file. When I open it, it only shows headlines such as, name, title, family name etc. But no number at all. How can I get back my numbers ?--103.231.162.134 (talk) 12:30, 14 April 2019 (UTC)


 * Try looking at it with a text editor,and if the numbers are not there, then they were not saved.  Db<i style="color: #4fc;">f</i><i style="color: #6f6;">i</i><i style="color: #4e4;">r</i><i style="color: #4a4">s</i>  15:02, 14 April 2019 (UTC)


 * No number at all. What to do?--103.231.162.134 (talk) 12:00, 15 April 2019 (UTC)