Wikipedia:Reference desk/Archives/Miscellaneous/2023 March 23

= March 23 =

Is it unusual for a large company, particularly one in tech, to not have a communications department or at least employees related to communication, or is this considered not unusual?
As seen with Twitter under Elon Musk.  Naruto love hinata 5 (talk · contributions) 08:25, 23 March 2023 (UTC)


 * The term "communications" is very broad. Even a middle-sized company selling goods to the public will have a marketing department that overviews marketing communications. For large companies with branches in several locations communications management for smooth internal communication as well as communication related to customer relations is important, but this is rarely the purview of a separate department. If you mean a department devoted to public relations (PR), sure, almost all large companies have one. Titles like "Director of Communications" are used because it sounds less manipulative than "Director of Public Relations". Twitter's PR department is a one-man department, which is unusually small. --Lambiam 10:21, 23 March 2023 (UTC)
 * Does Outsourcing help? DOR (ex-HK) (talk) 14:32, 23 March 2023 (UTC)
 * Help with what? Clarify the situation at Twitter, Inc.? --Lambiam 22:20, 23 March 2023 (UTC)
 * Clarify the lack of a communications department ... it might be outsourced to a PR firm? DOR (ex-HK) (talk) 15:12, 24 March 2023 (UTC)
 * It might help if there was any indication that Musk has done so. Since Musk has disbanded Twitter's public relations department and fired the whole team as a cost-cutting measure, it seems somewhat unlikely. If he has outsourced this, the PR firm is not doing much, since all public communications come directly from Twitter's CEO. --Lambiam 20:39, 24 March 2023 (UTC)