Wikipedia:Requests for arbitration/Durova

Case Opened on 18:13, 25 November 2007 (UTC)

Case Closed on 17:25, 1 December 2007 (UTC)

Case amended by motion on 22:44, 12 July 2024 (UTC) Watchlist all case pages: 1, 2, 3, 4

Please do not edit this page directly unless you wish to become a participant in this case. Only add a statement here after the case has begun if you are named as a party; otherwise, your statement may be placed on the talk page, and will be read in full. Evidence, no matter who can provide it, is very welcome at /Evidence. Evidence is more useful than comments.

Arbitrators, the parties, and other editors may suggest proposed principles, findings, and remedies at /Workshop. That page may also be used for general comments on the evidence. Arbitrators will then vote on a final decision in the case at /Proposed decision.

Once the case is closed, editors may add to the as needed, but it should not be edited otherwise. Please raise any questions at Requests for arbitration, and report violations of remedies at Administrators' noticeboard/Arbitration enforcement.

Involved parties

 * (filing party)
 * (added per motion)
 * (added per motion)
 * (added per motion)

Requests for comment

 * Requests for comment/Durova
 * Administrators' noticeboard/Incidents/Indefinite block of an established editor

Statement by Dmcdevit
I'm not happy about this, but I feel it may be the only way to proceed from the current situation, and I think the arbitrators agree with me. The scope of this case is primarily the recent actions and the pattern of poor judgment shown by Durova and Jehochman as a result of their methods ("sleuthing"). Recently, Durova blocked !! based on a suspicion of being a banned user reincarnated. It soon became clear that the block had no merit, and had been based on a secret report of unconvincing evidence she had written and circulated privately; initially she refused to justify the block on-wiki and immediately referred any objections to ArbCom instead. This incident, of which there has been much discussion at Requests for comment/Durova and Administrators' noticeboard/Incidents/Indefinite block of an established editor serves to bring attention to what seems to be a pattern of confidential "investigations" of editors, blocking of editors without providing evidence publicly or being responsive to criticism, and what seems to be a poor quality of actual evidence--based on assumptions of bad faith and leaps of logic. Durova and Jehochman are self-proclaimed "sleuths."

!!'s block turns out to have been the second block by Durova that week of an established user as a sock puppet giving no rationale whatsoever and then retracting it and apologizing "for the inconvenience." Other similar issues are noted at the RFC. Jehochman often works with Durova, and is described by many of the same methods as hers. There have been issues like his recent block of DreamGuy on what turned out to be no recent edits at all, and the refusal to give evidence for the block. There are further secret reports and accusations by both of these editors that the Arbitration Committee is in possession of that serve to further confirm the pattern and disturb me greatly. The Arbitration Committee is possibly the only body well-placed to solve this dispute both because of their being the most well-informed on the extent of the problems here and the community's lack of useful signal-to-noise ratio for sensational cases like this. I ask that the Committee open a case to examine it. Dmcdevit·t 11:46, 24 November 2007 (UTC)

Statement by Durova
Interrupting a short wikibreak to make a statement here. It surprises me that this was initiated just a few hours after the RFC on my conduct got certified. I have always welcomed the Committee's scrutiny and continue to welcome it. Durova Charge! 16:31, 24 November 2007 (UTC)
 * Re: Lar's statement since RFCs normally close when arbitration starts, let's go with custom there. Durova Charge! 16:36, 25 November 2007 (UTC)

Statement Jehochman
Dmcdevit expressed concerns to me in private just two days ago. I agreed with him, and took action under the good faith presumption that Dmcdevit was correct. He is not aware of this yet, but I have stopped taking advice from Durova, my former admin coach. In fact, I have accepted User:Physchim62's offer to provide new admin training, and User:El C has also agreed to provide guidance on request. You will notice in my recent logs that I have been spending time at CAT:CSD. That is the first step prescribed to me by P62.

My block of DreamGuy was supported by evidence. The unblock request was denied by User:Adam Cuerden who stated, "Plenty of evidence that trouble has been caused by this user." I don't think DreamGuy needs to be litigated again because I have recused myself from further dealings with him. Durova was not involved in this incident, nor was this an "investigation". I originally became involved because DreamGuy asked me for protection from people who were harassing him. There was no "sleuthing" involved here.

I was neither involved in investigating nor blocking User:!!. After seeing comments on Administrators' noticeboard/Incidents, I contacted User:Majorly to learn what had happened, and then immediately told Durova to unblock !!. Please understand that I am not Durova, and Durova is not me. We often disagree and usually act independently.

In regards to the IP 24 matter that was being handled privately, a settlement was mediated by User:WJBscribe. He told me that he was reporting to Arbcom. I consider this matter fully resolved and feel that rehashing the matter might cause this person to resume harassing me, or may encourage copy cats. I respectfully request that any further discussion be handled confidentially via email.

A more significant point is that editors should be freely encouraged to come to Arbcom and file confidential reports of cyberstalking and harassment without fear of retaliation. I cannot emphasize enough that "blaming the victim", no matter how defective their report may be, is wrong and has a chilling effect. If a report has gaps in logic and confirmation bias, it can be stashed away and a polite reply can be sent, "The Arbcom has decided not to act on this report at this time." The fact that a case has been brought against me in part for filing such a report sends the wrong signal to others who might need to file reports in the future.

I'd like to shed light on an issue that has been the subject of conspiracy theories. I am the one who requested oversight of the private email. "These four deleted revisions contain a copy of a user email that was posted to the site without permission. The author asked me to request oversight." Posting a lengthy letter without permission of the author is an obvious copyright violation. Copyright violation is one of the stated reasons for oversight. I encourage the committee to investigate the release and publication of that confidential email. Editors should be able to collaborate offline without fear that their private comments will appear on site.

Lastly, in Krimpet's remarks below there is an ad hominem argument against me, "why do we seem to tolerate Jehochman and Durova doing the same thing [as Kohs]?" I am not doing the same thing as Kohs, which Krimpet could have discovered if she had contacted me, rather than repeating after Kohs. I am concerned that Krimpet may trust Kohs more than a fellow administrator. I am unclear where Krimpet gets these ideas because I've never called myself a "sleuth." No, I'm just an ordinary editor. Wikipedia is the encyclopedia that anyone can edit (except those who are banned). Krimpet and Kohs have suggested that people can be excluded because of their profession. I disagree strongly and would like Arbcom to make a clear statement that people of all professions are welcome to participate and that statements such as Krimpet's are not allowed.

Thank you for your consideration of my remarks. - Jehochman Talk 11:06, 25 November 2007 (UTC)

Arbitrators' opinion on hearing this matter (6/0/0/0)

 * Accept. James F. (talk) 14:04, 24 November 2007 (UTC)
 * Accept. There are several issues here which need looking into. Paul August &#9742; 14:26, 24 November 2007 (UTC)
 * Accept. Matthew Brown (Morven) (T:C) 14:44, 24 November 2007 (UTC)
 * Accept. FloNight&#9829;&#9829;&#9829; 14:49, 24 November 2007 (UTC)
 * Accept. Kirill 16:10, 24 November 2007 (UTC)
 * Accept. The Uninvited Co., Inc. 03:46, 25 November 2007 (UTC)

Temporary injunction (none)

 * There was no temporary injunction passed on this case.

Motion: Giano II
1) is added as a party to this matter.
 * Passed 7 to 1 on 00:37, 28 November 2007 (UTC) and Giano II notified here.''

=Final decision = All numbering based on /Proposed decision (vote counts and comments are there as well)

Assume good faith
1) Users are expected to assume good faith in their dealings with other editors, especially those with whom they have had conflicts in the past.
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

Private correspondence
2) In the absence of permission from the author (including of any included prior correspondence), the contents of private correspondence, including e-mails, should not be posted on-wiki.
 * Passed 9 to 1 at 17:16, 1 December 2007 (UTC)
 * Amended 8 to 0 by motion at 22:44, 12 July 2024 (UTC)

Responsibility
3) Users are responsible for the editorial and administrative actions they undertake, and must be willing and prepared to discuss the reasons for their actions in a timely manner. If a user feels that they cannot justify their actions in public, they are obliged to refrain from that action altogether or to bring the matter before the Arbitration Committee. This does not apply to users carrying out official tasks as authorized by the Foundation or the Committee (including, but not limited to, CheckUser, OverSight, and OTRS activity).
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

Decorum
4) Wikipedia users are expected to behave reasonably and calmly in their interactions with other users, to keep their cool when editing, and to avoid acting in a manner that brings the project into disrepute. Unseemly conduct — including, but not limited to, personal attacks, incivility, assumptions of bad faith, trolling, harassment, and gaming the system — is prohibited. Users should not respond to such behavior in kind; concerns regarding the actions of other users should be brought up in the appropriate forums.
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

Transparency and chilling effect
5) Administrators are expected to act in a reasonable and transparent manner. Even when reversed, administrative actions that appear arbitrary or capricious, or are based on poor methodology and evidence, have a chilling effect on people's willingness to contribute to Wikipedia.
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

Removal of private correspondence
6) Any uninvolved administrator may remove private correspondence that has been posted without the consent of any of the creators. Such material should instead be sent directly to the Committee.
 * Passed 10 to 0 at 17:16, 1 December 2007 (UTC)

Return of access levels
7) Users who give up their sysop (or other) powers and later return and request them back may have them back automatically, provided they did not leave under controversial circumstances. Users who do leave under controversial circumstances must go through the normal channels to get them back. Determining whether a user left under controversial circumstances is, in most cases, to be left up to bureaucrats' discretion.
 * Passed 10 to 1 at 17:16, 1 December 2007 (UTC)

Blocking
8.1) Blocking is a serious matter. Administrators should be exceedingly careful when blocking. Blocks should be made only if other means are not likely to be effective.
 * Passed 10 to 1 at 17:16, 1 December 2007 (UTC)

Responses to harassment and stalking; perspective
9.1) A decisive response to on- and off-wiki harassment of Wikipedia editors should not come at the expense of actions which undermine the core values of the project or the goodwill of honest contributors.
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

Fair criticism
11) Editors are encouraged to engage in frank discussion of matters affecting the project, and are encouraged to share even those facts and opinions which demonstrate the shortcomings of the project, its policies, its decision making structure, and its leaders. Such discourse is limited by policies such as no personal attacks, no legal threats, and the expectation that even difficult situations will be resolved in a dignified fashion.  Editors who have genuine grievances against others are expected to avail themselves of the dispute resolution mechanism rather than engage in unbridled criticism across all available forums.
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

At wit's end
12) In cases where all reasonable attempts to control disruption have failed, the Committee may be forced to adopt seemingly Draconian measures as a last resort for preventing further damage to the project.
 * Passed 7 to 0 at 17:16, 1 December 2007 (UTC)

Vested Contributors
13) Editors are expected to make mistakes, suffer occasional lapses of judgement, and ignore all rules from time to time in well-meaning furtherance of the project's goals. However, strong or even exceptional contributions to the encyclopedia do not excuse repeated violations of basic policy.
 * Passed 8 to 0 at 17:16, 1 December 2007 (UTC)

Durova
1)  has edited Wikipedia since October 2005 and has been an administrator since October 17, 2006. In addition to contributing content, she has been active with respect to dispute resolution issues, including active participation at the former community sanctions noticeboard, proposing and overseeing the community enforceable mediation process, and providing useful input in arbitration cases.
 * Passed 11 to 0 at 17:16, 1 December 2007 (UTC)

Durova's block of User:!!
2) On November 18, 2007, Durova announced on WP:ANI that she had indefinitely blocked as a disruptive sockpuppet, stating that the grounds for the block could not be discussed on-wiki and that any appeal must be routed to the Arbitration Committee.
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

Prior approval
3.1) The Arbitration Committee gave no prior approval to Durova to block !!. Durova did not have the consent of the Committee to direct discussion of the block to the Committee.
 * Passed 10 to 0 at 17:16, 1 December 2007 (UTC)

Evaluation of the block
4) The evidence compiled by Durova, viewed as individual items and as a whole, was insufficient to justify blocking or taking any other action against him. It was not reasonable for an administrator to block !! or take any other action based on this evidence, nor was the block justified by any other available evidence.
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

Subsequent discussion
5) The discussion of the block and the evidence was extensive and marked by unseemly and provocative behavior on the part of numerous participants.
 * Passed 11 to 0 at 17:16, 1 December 2007 (UTC)

Durova's access levels
6) voluntarily gave up her sysop access.
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

Giano
7) 's conduct in response to this matter exceeded the bounds of fair criticism. Areas of particular concern include personal attacks, on-wiki publication of private correspondence, a refusal to assume good faith, a lack of respect for project norms, and an unwillingness to resolve disputes utilizing the dispute resolution mechanism.
 * Passed 10 to 1 at 17:16, 1 December 2007 (UTC)

Remedies
Note: All remedies that refer to a period of time, for example to a ban of X months or a revert parole of Y months, are to run concurrently unless otherwise stated.

Durova admonished
1) Durova is admonished to exercise greater care when issuing blocks.
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

General admonishment
2) The participants in the various discussions regarding this matter are admonished to act with proper decorum and to avoid excessive drama.
 * Passed 12 to 0 at 17:16, 1 December 2007 (UTC)

Durova's sysop access
4) Durova gave up her sysop access under controversial circumstances and must get it back through normal channels.
 * Passed 11 to 0 at 17:16, 1 December 2007 (UTC)

!! encouraged
5) is strongly encouraged to look past this extremely regrettable incident and to continue contributing high-quality content to Wikipedia under the account name of his choice.
 * Passed 11 to 1 at 17:16, 1 December 2007 (UTC)

Giano reminded
8) Giano is reminded that Wikipedia is a collaborative project which necessarily rests on good will between editors. The Committee asks that Giano consider the effect of his words on other editors, and to work towards the resolution of a dispute rather than its escalation within the boundaries of the community's policies, practices, and conventions.
 * ''Passed 6 to 3 (with one abstention) at 17:16, 1 December 2007 (UTC)

Amendment (July 2024)

 * Passed 8 to 0 by motion at 22:44, 12 July 2024 (UTC)

Enforcement by block
1) Those edit-warring against an administrator following this ruling so as to restore private content without consent of its creator may be briefly blocked by any uninvolved administrator, up to a week in the event of repeated violations. After 5 blocks, the maximum block shall increase to one month.
 * Passed 10 to 0 at 17:16, 1 December 2007 (UTC)

Log of blocks and bans
Log any block, ban or extension under any remedy in this decision here. Minimum information includes name of administrator, date and time, what was done and the basis for doing it.