Wikipedia:Requests for comment/Rhode Island Red

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Statement of the dispute
''This is a summary written by users who are concerned by this user's conduct. Users signing other sections ("Response" or "Outside views") should not edit the "Statement of the dispute" section.''

Desired outcome
''This is a summary written by users who have initiated the request for comment. It should spell out exactly what the changes they'd like to see in the user, or what questions of behavior should be the focus.''


 * should stop editing the Juice Plus article (she can still participate on the talkpage)
 * Rhode Island Red must cease personal attacks and incivility towards other editors

Description
''{Add summary here, but you must use the section below to certify or endorse it. Users who edit or endorse this summary should not edit the other summaries, other than to endorse them.}''

This is a pretty clear example of a WP:OWN issue at the Juice Plus article. has exhibited longterm tendentious editing, pushing a particular POV to make the article as negative as possible. A simple glance at her contribs easily shows that her editing history has focused exclusively on this one subject. She resists input from other editors, and routinely reverts others who make changes to the article. She accuses those who change her work as "vandalizing" or being "disruptive". She wikilawyers, threatens blocks, and has tried to tell other editors that they're not allowed to even participate on the talkpage.

To her credit, all of her article edits are cited, but just because an edit is cited does not mean that it is appropriate. The main problem is one of undue weight, as Rhode Island Red inserts more negative information than is necessary. She also frequently attempts to use primary sources such as consent forms, product labels, advertisements by competitors, and distributor manuals, instead of the Wikipedia-recommended reliable secondary sources. And she has edit-warred to put long detailed lists of ingredients and nutrient percentages into the article, in violation of Wikipedia is not an indiscriminate collection of information. Most recently she has been edit-warring to put an "Adverse Effects" section into the article. The section is cited, but does not have substance -- it talks about how there are no studies, or it cites from primary sources such as the distributors' manual, or it cites unreliable studies, such as one where a few elderly subjects developed a rash. Or another study which said that symptoms were "deemed unrelated to treatment." Red's Adverse Effects section was discussed on the talkpage, and the consensus was to remove it, but Red continued to re-insert the information, insisting that she had consensus when she did not. A good faith attempt was made to seek mediation, but Rhode Island Red refused, and then after mediation was rejected, her first edit was to re-insert the disputed section back into the article.

It is unfortunate that a User Conduct RfC is necessary at this point. Rhode Island Red is obviously an articulate, hard-working individual who is a good researcher and provides detailed citations. The issue, however, is not about whether or not information can be cited, but whether Rhode Island Red is willing to work with other editors to create a balanced article rather than one that pushes a specific POV. After several months of trying every other method of dealing with Red's behavior, it appears that the only remaining option is to insist that Rhode Island Red stop editing the article.

Evidence of disputed behavior
(Provide diffs. Links to entire articles aren't helpful unless the editor created the entire article. Edit histories also aren't helpful as they change as new edits are performed.)
 * Refers to other people's good faith edits as vandalism
 * Accuses other editors of misstating facts
 * Accuses other editors of disruptive editing
 * Accuses other editors of policy violations, and threatens blocks or sanctions
 * Reverts other editors
 * Tells other editors that they weren't even allowed to participate on the talkpage
 * Incivility

Applicable policies and guidelines
{list the policies and guidelines that apply to the disputed conduct}
 * Ownership of articles
 * Neutral point of View
 * Undue weight
 * No original research
 * Civility
 * No personal attacks
 * Wikipedia is not an indiscriminate collection of information

Evidence of trying and failing to resolve the dispute
(provide diffs and links)
 * Exhaustive discussions at Talk:Juice Plus
 * Personal requests at User talk:Rhode Island Red
 * Page protection
 * Requesting Rhode Island Red to work on something else for awhile
 * Attempt at mediation, which Rhode Island Red refused
 * Administrator intervention by, with cautions about civility

Users certifying the basis for this dispute
{Users who tried and failed to resolve the dispute}


 * Elonka 08:27, 9 June 2007 (UTC)
 * Matthew 18:52, 9 June 2007 (UTC)
 * Citizen Don 03:01, 12 June 2007 (UTC)
 * TraceyR 06:09, 27 June 2007 (UTC) (after long consideration and entertaining in vain the hope that RIR would moderate his/her stance)

Other users who endorse this summary

 * CHT9 14:26, 27 June 2007 (UTC)
 * Dr sears 03:39, 28 June 2007 (UTC)

Response
''This is a summary written by the user whose conduct is disputed, or by other users who think that the dispute is unjustified and that the above summary is biased or incomplete. Users signing other sections ("Statement of the dispute" and "Outside Views") should not edit the "Response" section.'' ''

General Response
1. Background

Please forgive the length of my reply but the issues here run deep and warrant a careful review, since my character and conduct are being unjustifiably called into question.

The subject of this article is an area with which I am well-acquainted as a result of both my professional training and from reviewing reams of information on Juice Plus itself. I have been a primary contributor since first visiting the page last year. I have no financial interest in this product or any other competing products or any connection with individuals who do. My interest in the subject is purely academic and I have nothing material to gain by contributing.

The real issue here is not one of article ownership or any of the other accusations about my conduct that have been presented in this RfC, but instead stems primarily from a specific dispute that has arisen over a particular section of referenced content which Elonka has been edit-warring over (i.e. the Adverse Effect section of the Juice Plus article – see discussions at  The section of the article in question was discussed by several editors and modified many months ago, and it had been in place for more than 3 months without changes or comment. Elonka inappropriately deleted this referenced content and claimed (a) that a consensus was needed to keep it in the article and (b) that a consensus supported her deletion. I responded by pointing out that (a) a consensus was not needed to maintain referenced content in an article, (b) that no consensus had been reached to support the removal; i.e. no poll was taken, comments were vague and non-specific, and it appeared that just as many editors opposed the deletion as favored it, and (c) that the content rightly belonged in the article until and unless a true consensus was reached, through adequate discussion, supporting its removal. I painstakingly outlined the details and relevant WP policies yet these comments were essentially ignored and a revert war ensued. Rather than participating in a reasonable discussion, Elonka and Matthew continued to delete the content, claiming consensus support. Elonka later escalated the issue by requesting formal mediation, bypassing the usual intermediate steps in the dispute resolution process, such as an article RfC, informal mediation, or posting a question on a project-specific topic/policy page, which are measures recommended according to WP:DR and which I repeatedly pointed out to her.

Whether or not Elonka has reason to question some of the references used in the AE section, she certainly has not yet presented a compelling case for deleting the entire section, did not allow for adequate discussion, did not attempt to solicit the opinions of uninvolved editors through a simple article RfC, and did not gain consensus. Elonka has avoided responding to the specific issues and pertinent WP policies that I have pointed out, and her repeated deletion of the content clearly constitutes tendentious editing, according to Wikipedia’s definitions which note one of the characteristics of a problem editor as follows: ''“You delete the cited additions of others with the complaint that they did not discuss their edits first: There is no rule on Wikipedia that someone has to get permission from you before they put cited information in an article. If a rule like that would exist, it would clearly violate WP:BOLD. There is guidance from ArbCom that removal of statements that are pertinent, sourced reliably, and written in a neutral style constitutes disruption. Instead of removing cited work, you should be questioning uncited information.”''

I make no claims of any kind to ownership of this article and have worked in harmony with other reasonable editors when issues have arisen in the past, including admin Shell_Kinney mentioned in the RfC above. Elonka has provided misleading arguments to negatively characterize my conduct and to support her outrageous request that I be banned from editing the article.

Recent comments posted on the talk page yesterday offer some opinions that differ greatly from Elonka’s and are very revealing as to the truth behind this conflict.

2. Conflicts of Interest and Possible Collusion 

The product that is the focus of the article (Juice Plus vitamin supplement) is a multilevel marketed product sold by independent distributors, some of whom seem to have set up camp at the Juice Plus page in an attempt to neutralize referenced content that they apparently feel reflects badly on their product. Despite their constant attacks on the page, not one has yet been able to product a single secondary reference that comments favorably on the product, whereas a unanimous group of secondary sources, some of which are cited in the article, have commented negatively on it. Some of the users that have been involved in discussions and edits on the page have clear conflicts of interest, and there is reason to suspect that some of the other editors might have undisclosed conflicts. The Juice Plus page had been chronically vandalized (mostly blanking of critical content and insertion of unreferenced promotional verbiage) since its inception and the vandalism has continued on a regular basis in recent months. Several editors have noted that a small group of product advocates have unreasonably attempted to undo the content developed by the community of editors working in good faith on the Juice Plus article.

WP policy states that those who have a COI should not edit the article. I had to frequently remind a disruptive editor (e.g. acts of vandalism such as section blanking ), Juice Plus distributor/spokesperson JuliaHavey, of this fact until, finally, she stopped editing the article. She did however continue to harass me on the talk page, ignoring WP:CIV and WP:NPA (e.g. ). WP:COI clearly states that editors who have a COI should not edit articles related to their COI, and that if they contribute to the talk page, they should do so cautiously and should not participate in deletion discussions. JuliaHavey did not show such caution and continued to to be uncivil and weigh in on deletion discussions. My attempts to remind this user of policy seem to me to have been wholly appropriate, especially since I was the target of their chronic harassment and incivility. Oddly, Elonka has cited these instances as examples of what she considers to be disruptive behavior on my part. Disturbingly, Elonka made her first contribution on the Juice Plus page immediately after writing a WP biography page for JuliaHavey, while JuliaHavey had provided input on Elonka's biography page.

Simalarly, Matthew, a previous contributor to Elonka’s WP biography page. who is now a co-complainant in this RfC, is a new “drive-by” editor on the Juice Plus article whose first contributions consisted of deleting the Adverse Effects section several times without providing a comment on the talk page. This occurred in the midst of an emerging dispute between me and Elonka and it only exacerbated the situation. He had not contributed in past discussions nor did he contribute to the recent discussion about the Adverse Effects section other than a me-too response to deletion. I don’t know how relevant these issues are and what WP policies apply, but it disturbs me when apparent “friends” of editors suddenly appear to support them in the midst of an editing dispute in which they had not previously been involved.

3. Hostile Environment

The editing environment on the Juice Plus page has been hostile to say the least. Rather than focusing on issues and policies, many of the editors who are trying to neutralize critical content in the article have resorted to personal attacks and harassment, despite repeated warnings that they should comment on specific content issues rather than the editors contributing to the page (e.g. ) These pleas have been ignored and at times it has been appropriate to point out that continued failure to observe WP policy could result in remedial action.

4. Excessive Negativity

Elonka and some of the product advocates participating on the talk page have characterized the tone of the article and my contributions as unduly negative, however they have conveniently ignored the fact that other editors simply do not agree and have commented favorably on the article overall, and on my contributions. It seems to be Elonka and a small group of product advocates who deem otherwise, but their opinion stands in stark contrast with that of other NPOV editors.

5. Unwillingness to Cooperate

Elonka suggests that I am unwilling to work with other editors; however this accusation is blatantly untrue. I have in the past been very open to discussion with anyone who raises issues, reasonable or not, and I have worked in a collegial manner with several editors (including, at times, Elonka) to improve the page. It is, however, exceedingly difficult to reach a reasonable middle ground with editors who have COIs, POV push, and engage in chronic harassment and incivility, behaviors which have emanated from a small contingent of product advocates who seem determined to strip this article of any and all critical information.

6. Incivility

Elonka has suggested that my behavior has been uncivil but anyone who reviews the talk page history will see that my behavior, which I do not consider to be uncivil, has been a drop in the bucket compared to the raving harassment and incivility committed by some of the other editors in the pro-Juice Plus camp. IMO, this type of behavior has constituted by far the greatest disruption and has created a hostile environment characterized by continual harassment, inane circular arguments, and policy violations.

7. Original Research

As for the claims about original research, no one, including Elonka, has ever raised this point in the past on the talk page; it is an entirely new accusation that has never been discussed. The issue should have first been raised on the talk page rather than misleadingly presenting it as an RfC issue. It is clearly a content issue and not a user conduct issue unless a user has persisted in such behavior after being warned not to.

Response to Alleged Evidence of Disputed Behavior
1. "Refers to other people's good faith edits as vandalism"
 * Elonka cites three examples. Two examples, which were not even recent ones (Feb. 2007 and October 2006), emanated from a dispute with user JuliaHavey, who is an admitted Juice Plus distributor and product spokesperson with an acknowledged COI. The distributor in question has been a continual source of harassment, incivility and disruptive editing. One of my comments rightly pointed out to this user that their blanking of the entire Criticism section of the article constituted vandalism as per WP:VAN and that their actions were disruptive and in violation of WP:COI. There is absolutely nothing wrong with warning a user in such cases, and an administrator was also quick to point out that this user’s actions were inappropriate.. The third example given stems from the current dispute over the inappropriate deletion of the Adverse Events section. In this case, I did not make an accusation that they were vandalizing the page; I merely stated that continually blanking referenced content could be construed as vandalism, and my tone was not uncivil. My statement was as follows: “Please do not bypass the discussion process and do not arbitrarily delete this section again, as such actions could be considered vandalism (i.e. blanking – cf. WP:VAN). Please work within the system to address any issues that you may have with the content of the article.” This seems perfectly reasonable.

2. "Accuses other editors of misstating facts"
 * These were not accusations; they were statements that provided evidence that the facts were misstated. Some of the editors on this page don’t seem overly concerned as to whether the POV they are pushing is accurate, and in cases where incorrect statements were made, I pointed out the errors and cited the sources and specific content that contradicted their statements. I see absolutely nothing wrong with doing so. I may not have always been as gentle about it as some might like, but patience can sometimes wear thin when dealing with chronic POV-pushers, COI-violators, and anyone else who insists on arguing for inclusion of incorrect/inaccurate information. Pointing out mistakes does not constitute an infraction of any kind. I reviewed the 6 examples that Elonka cited in support of her accusation, and I cannot see a single case where my pointing out inaccuracies was not warranted or where I was excessively uncivil in my approach. Elonka’s suggestion to the contrary seems completely out of line.

3. "Accuses other editors of disruptive editing"
 * Where I have seen actions that constitute disruptive editing as outlined by WP:DE, I have stated so. Where is the harm in that? Vandalism and deleting properly referenced content does constitute disruptive editing and pointing out the relevant WP policy is one of the recommended courses of action. Most of the examples provided by Elonka stem from our current dispute over her arbitrary blanking of referenced information (i.e. the Adverse Event section). In attempt to compel her to stop doing so, I have cited the pertinent WP policies and stated that continuing to make such edits does constitute disruptive editing according to WP:DE. Elonka has in turn unjustifiably accused me of edit-warring, personal attacks, using a sock puppet, POV pushing and various other offenses, including the conduct accusations in this current RfC.

4. "Accuses other editors of policy violations, and threatens blocks or sanctions"
 * I reviewed the examples above and found that in each case, I was urging other editors to stop making personal attacks on me and to focus their comments on specific content issues rather than commenting on individual editors. This is exactly what WP policy advises when one is the target of personal attacks and harassment. Those who harass and personally attack other editors are supposed to be urged to stop such behavior, which is exactly what I did, and to be made aware that such behavior is a violation of policy and can result in remedial action by WP admin. I am well within my rights to have made such comments to those who attack and harass well-intentioned editors.
 * Some of the individuals in the Juice Plus advocacy camp are SPAs (i.e. Citizen Don and Dr. Sears). The latter user has made highly questionable edits on the page and has drawn criticism from other editors for their conduct. In addition to being an SPA, Dr. sears appears to be presenting himself as a product spokesperson (i.e. Dr. William Sears), which raises serious questions as to whether this user is committing a user name violation (see WP:U) by masquerading as Dr. William Sears, or whether the user has a COI, given his direct claims to be this official product spokesperson. The COI and SPA issues might be tolerable if the users in question were able to contribute to the article and discussion without resorting to personal attacks, harassment, and even direct threats, but unfortunately this has not been the case in the past. Both of these users have presented themselves quite clearly as product advocates, which undermines their credibility when it comes to editing with an NPOV. In his defense, however, Dr. Sears is showing signs of improvement and may now be willing to abide by policy.

5. "Reverts other editors"
 * Since when did reverting edits constitute an infraction? Three of the examples given above were related to our current dispute over the Adverse Event section, and I have outlined my justification for restoring this content on countless occasions. In each case when I reverted these changes, another editor reverted mine as well, making them just as guilty of reversion. Is reverting edits only a problem when I do it but not when other editors do it? That would be blatantly unfair. This accusation also seems way off base. The fourth example, involving TraceyR, was a reversion based on the user’s insertion of personal opinion in an attempt to refute a published source, which violates WP:VER and warrants immediate reversion.

6. "Tells other editors that they weren't even allowed to participate on the talkpage"
 * First of all, this should have referred to “editor” not “editors”. The comments in question were directed solely at a one particular Juice Plus distributor/spokesperson (JuliaHavey) who had an inarguable COI and yet continued to edit (and vandalize, e.g. ) the article and to be abusive, frequently launching personal attacks and harassing me. Editors with a COI are not specifically prohibited from commenting on the talk page but they are advised to do so with caution and to not engage in discussion about content deletion, as outlined in WP:COI. This user did not show such caution and continued to harass me on the talk page. As I see it, my comments were warranted. Elonka failed to cite any examples of this user’s uncivil behavior towards me (e.g.). In at least one case, my warnings to tis user were deemed to be appropriate by WP admin.

7. "Incivility"
 * This example just seems plainly ridiculous. Commenting on anther editor’s incivility does not constitute incivility on my part. Again, the user in question, Juice Plus distributor JuliaHavey, had a COI and persistently harassed and personally attacked me on the talk page. Pointing this out and asking for the disruptive behavior to stop is a logical course of action and not an example of incivility.

Rhode Island Red 17:05, 10 June 2007 (UTC)

Users who endorse this summary:
 * 1) This better explains what I meant by misleading statements used to open this RfC. The claims made are highly dramatized and the hysterics by Mike Halterman below just add to the atmosphere. Shell babelfish 19:50, 10 June 2007 (UTC)
 * 2) Agree in general with the above. I think this RfC misses the real point of what is going on with this article. The other editors need to be more willing to argue and stick to the facts. RIR is passionate about this topic and willing to argue exhaustively. While this is annoying to those who don't agree with her, I don't think our focus on censoring RIR is appropriate. Tbbooher 14:08, 14 June 2007 (UTC)
 * 3) I'm all to familiar of how Elonka goes about content disputes on articles; I've gone all the way to arbcom with her (and Matthew) in the past. Even with that, she's not completely unreasonable, and over all is a good editor. When I came across this RfC, and my curiosity lead me to read more about it, I was almost surprised to learn what I did. The connection between Julia Harvey and Elonka just goes to show that Elonka has not learned from her past about this kind of buddy-editing. -- Ned Scott 06:49, 21 June 2007 (UTC)
 * 4) After taking time to examine almost all of the 'evidence' diffs that were provided 'against' Rhode Island Red, I see quite a few misleading claims in this RfC. Lsi john 14:04, 4 July 2007 (UTC)

Outside view
''This is a summary written by users not directly involved with the dispute but who would like to add an outside view of the dispute. Users editing other sections ("Statement of the dispute" and "Response") should not edit the "Outside Views" section, except to endorse an outside view.''

{Add summary here, but you must use the endorsement section below to sign. Users who edit or endorse this summary should not edit the other summaries.}

Outside view by Salaskan
This user seems to be an extreme example of a single-purpose account. Of his 301 contributions, 292 are on the Juice Plus article, and the other 9 edits are additions of negative comments about Juice Plus in another article . Also, it is of my concern that the user keeps on edit warring and denied a mediation request to resolve the issue, whilst all the other involved editors accepted. While his contributions may be good in terms of plain content (sourced, reasonably well-written), he is a clear example of a POV pusher, and seems to be doing nothing else on Wikipedia but discrediting Juice Plus. I would endorse a ban from Juice Plus and related articles.  Sala Skan  21:50, 9 June 2007 (UTC)

Users who endorse this summary:
 * 1) Mike H. I did "That's hot" first! 03:54, 10 June 2007 (UTC) I really believe Rhode Island Red is pushing a viewpoint on one article, consensus be damned. If he isn't as concerned about it as others lead me to believe, he should voluntarily stop editing for a while (he can come back to it whenever) and start editing OTHER articles.
 * 2) Matthew 09:12, 10 June 2007 (UTC)
 * 3) Citizen Don 04:47, 12 June 2007 (UTC)
 * 4) DPeterson talk 20:29, 16 June 2007 (UTC)
 * 5) CHT9 14:26, 27 June 2007 (UTC)
 * 6) Dr sears 03:42, 28 June 2007 (UTC) I fully agree with you. Your summary is the very unbiased and well thought out. RIR should be banned from this article.
 * 7) Jehochman Hablar 05:15, 1 July 2007 (UTC) - I am not so fond of the expansive allegations in this RFC; however, this outside view sums things up nicely.  This is the problem that we need to address.

Outside view by Shell Kinney
I believe this RfC was premature and many of its claims very misleading. I would like to clarify that I was never involved in any of the many disputes over this article in an administrative capacity - my above referenced comment was during editorial discussions while assisting in dispute resolution.

It was my feeling after the long discussions that led to a recent major overhaul of the article that the incivil behavior by Rhode Island and other single-purpose editors had ceased. As a whole, the editors seemed to have a better understanding of Wikipedia and were using the talk page extensively to resolve further issues. After these behavioral changes, this RfC seems a bit like an attempt to punish a dissenting opinion - the claims of refusing mediation are especially concerning. There is no requirement that editors accept mediation; Rhode Island gave a well reasoned explanation for why he felt mediation was premature. Instead of discussing those concerns, this RfC was opened.

In the past couple of months since the dispute I was involved in resolving was closed, I see a definitive change in the tone of the talk page discussions and the way the article is being handled. Edit warring has again become common instead of discussion, major changes are made with little to no real explanation and consensus has been claimed by including three known accounts with a serious COI, including one account who's name actually appears in the article. There also seems to be a push to revisit issues discussed very throughly in the previous months; since there are now more proponents of JuicePlus on the talk page, a great deal of the text is being systematically white-washed and even removed all together.

In all, while Rhode Island's behavior several months ago was inappropriate, when informed of the rules and dealt with fairly, he modified his actions. His current behavior, especially in light of the many new accounts disturbing the neutral balance of the article, does not seem to be an issue. Shell babelfish 03:33, 10 June 2007 (UTC)

Users who endorse this summary:
 * 1) Tbbooher 01:59, 13 June 2007 (UTC)
 * 2) Rhode Island Red 06:02, 14 June 2007 (UTC)
 * 3) Bhimaji 00:02, 15 June 2007 (UTC)
 * 4)  ~   Wi ki  her mit  04:22, 24 June 2007 (UTC)
 * 5) Lsi john 14:08, 4 July 2007 (UTC) (though I believe Rhode Island Red should be 'reading' and not 'endorsing')

Outside view by Mike Halterman
Threatening other users is simply not acceptable; it violates WP:CIVIL and is one of the reasons this RFC was filed in the first place. Telling Elonka to withdraw the RFC before "things get ugly" and suggesting filing a revenge RFC is not only tacky, it's deplorable behavior as far as Wikipedia guidelines go. You have to wonder if the person really thought he could get away with saying this to another person. Mike H. I did "That's hot" first! 03:59, 10 June 2007 (UTC)

Users who endorse this summary:
 * 1) Matthew 09:13, 10 June 2007 (UTC)
 * 2) TraceyR 10:01, 10 June 2007 (UTC)
 * 3)  Sala Skan  13:44, 10 June 2007 (UTC) - I did not notice this before, but implicitly threatening with taking revenge unless she withdraws the RFC is very incivil.
 * 4) Citizen Don 04:45, 12 June 2007 (UTC) - I've received similar threats from RIR in the past. Can't say I'm surprised.
 * 5) CHT9 14:26, 27 June 2007 (UTC)
 * 6) Elonka 15:57, 30 June 2007 (UTC) I'm actually surprised that more people aren't endorsing this one, as it would seem to be one of the few things that we should all be able to agree upon.
 * 7) Jehochman  Hablar 05:10, 1 July 2007 (UTC)

View by Tbbooher
I consider this entire RfC a red herring. For one, I support most all of RIR's edits and actions (except for recent comments towards others on the talk page). (Only lately after sustaining numerous personal attacks, have I seen her professionalism suffer on the talk page. This is understandable in my opinion.) In order for this RfC to be valid, it seems that there must be issues with one person, not two. With the back and forth the talk page shows, I am truly at a loss why we are focusing on RIR. Many of the comments above about incivility could be applied to all editors of this page.

As a minor point, look at the response RIR has answered this RfC with. She takes this very seriously and wants to defend her credentials and work with the system. Most users wouldn't take the time and just create a new account if they just wanted to discredit a product. A truly malicious user would act much differently.

I see RIR as a consistent unbiased scientist who is donating a large amount of time developing this article on Juice Plus. She has faced numerous personal attacks and a constant barrage of Juice Plus supporters. I think the true issue here is not resolvable: the article will always anger those who sell or use this product as long as it represents weaknesses with the product. Simply put, the data seem to support a negative view of this product, and I don't have a problem with that or with RIR. There are two main points I think have to go on file for this RfC:

One, a negative tenor of an article is not necessarily a problem. The current research might support such a viewpoint and a scientist arriving at a negative view of a product is not a problem, as long as their views are formed by logic and not personal agenda/etc. RIR has argued her logic to a fault and constantly makes exhaustive arguments. Many pages have a negative slant: Amway, Jim Jones, Stalin, etc. Are editors on these pages who have a belief that Stalin was a terrible ruler biased or are they astute students of history? What if after attacked repeatedly, they start to get angry with other users? What if they stood firmly by their conclusions? Informed and referenced passion makes good research, writing and ultimately a sound Wikipedia. RIR should be rewarded, not censored.

Second, I don't see a problem with RIR focusing on this article. If everyone devoted their time to ensure each article was as referenced and accurate, Wikipedia would be the better. Her attention would definitely help elsewhere, but perhaps that could happen if we didn't have to devote massive amounts of time to issues such as this page. Tbbooher 02:42, 13 June 2007 (UTC)

Users who endorse this summary:
 * 1) Tbbooher 02:42, 13 June 2007 (UTC)
 * 2) Rhode Island Red 06:06, 14 June 2007 (UTC)
 * 3) Shell babelfish 00:25, 21 June 2007 (UTC)
 * 4) Ned Scott 05:20, 1 July 2007 (UTC)
 * 5) Lsi john 14:21, 4 July 2007 (UTC) (I also feel Rhode Island Red should be reading not 'endorsing' user statements.)
 * 6)  ~   Wi ki  her mit  21:02, 22 July 2007 (UTC)
 * 7) Bhimaji 03:54, 23 July 2007 (UTC)

Outside View by 65.71.28.186
Shell edited out "How pathetic that Rhode Island Red is the only person who agrees with positive comments about him/her/it. Time to put the issue or editor to rest" because she had concerns. Or is it that Shell and Toothbar are the only two people in favor of allowing ONE single subject editor to control an article. Concerns Shell? The only concern should be to protect the neutrality of wiki. my comment should stay and be considered when sanctioning Red! don't delete it. —The preceding unsigned comment was added by 65.71.28.186 (talk • contribs).

View by Citizen Don
I would like to comment on my attempts to improve the Juice Plus article with RIR. I've made consistent efforts to suggest improvements to the article over the past four months. I've spent hours and hours researching the references and I've made 0 edits because of RIR dilligent efforts to control the supposed neutrality of the article. I respect the consensus and I think all of the regular editors on the Juice Plus page are extremely frustrated with RIR. Most editor say they just want a good article while RIR has made this impossible. RIR has become a gatekeeper of sorts, ignoring all opposition with a barrage of verbose responses and threatening language. In my short time as an editor on the Juice Plus page, I've received multiple warnings on more than one occasion on my talkpage and the Juice Plus talkpage from RIR. I consider this to be quite rude considering my repeated attempts to treat RIR with civility. I've seen RIR repeatedly call other's POV into question while rebuffing others attempted to understand why RIR spends what must be hours a day on this one article. Despite all this effort on RIR's part, RIR was the sole person to decline Mediation in a recent attempt. I don't sell Juice Plus but I know enough about it to know it's not being accurately represented. With RIR's continued and dominant presence on the Juice Plus page, I question the long term quality of the article. I suspect the problems with the article will only get worse.Citizen Don 04:40, 12 June 2007 (UTC)

Users who endorse this summary:
 * 1) TraceyR 19:56, 12 June 2007 (UTC)
 * 2) CHT9 14:26, 27 June 2007 (UTC)
 * 3) Matthew 14:42, 27 June 2007 (UTC)

View by CHT9
Per your request, this is an official statement from Juice Plus+® regarding the Request for Comment on Rhode Island Red (RIR). In the interest of full disclosure, I am Cindy Hofmeister-Thomas, director of Interactive Marketing at NSA, the maker of Juice Plus+®.

We are concerned with edits to the Juice Plus+® article and postings to the accompanying talk page made by RIR. We are convinced that RIR is a detractor with competitive ties who is hiding behind the anonymity of Wikipedia in an effort to use the site for commercial advantage – which is clearly a violation of Wikipedia’s Conflict of Interest (COI) guidelines.

To date, the Juice Plus+® article appears to be the only Wikipedia article that this contributor has ever edited and discussed, at least using that particular name. RIR has made 297 edits to the Juice Plus+® article and posted 237 times to the accompanying talk page over the past 14 months – an average of more than 38 postings per month – since first participating in April 2006. This indicates that RIR is a Single Purpose Account (SPA) contributor who is pushing a specific point of view.

On the talk page, there have been 80,000 words written about the Juice Plus+® article – equal to two 300-page hardback books. RIR has authored more than half of those words (43,597) in his/her/their 237 postings. Most of the rest of the 80,000 words represent responses to RIR postings from other editors.

Much of what has been cited by RIR as fact in the article is actually either biased opinion or selective fact taken out of context – with an obvious, consistent, and exclusive focus on negative information about the product. This violates both the spirit and the letter of Wikipedia’s Neutral Point of View (NPOV) objective. Several other editors already realize this, as they have spoken to the negative focus of RIR’s contributions and questioned the veracity of much of the information RIR provides. RIR has also been warned on numerous occasions about edit warring in the Juice Plus+® article.

Finally, note that efforts to engage mediation on the article have failed solely due to the refusal of this single contributor – RIR – to endorse mediation.

Wikipedia fails to serve its public when a single editor with a negative agenda – for purposes of his/her/their own personal gain – is allowed to dominate an article or its discussion and to veto attempts at mediation. It is clear to us that this article will never be neutral if RIR is allowed to continue to cleverly use the Wikipedia rules to promote his/her/their own agenda. We want to work within the rules of the Wikipedia community to help responsible contributors and editors prevent this from occurring.

We therefore fully support this Request for Comment regarding Rhode Island Red – and the next step of binding arbitration – in an effort to ensure that other contributors without a conflict of interest may advance the discussion and completion of the article without the continuous interference of RIR. CHT9 19:24, 26 June 2007 (UTC)

Users who endorse this summary:
 * TraceyR 06:13, 27 June 2007 (UTC) (IMO a measured and accurate summary of the situation)
 * Matthew 07:21, 27 June 2007 (UTC)
 * Dr sears 03:46, 28 June 2007 (UTC) An excellent summary. Thank you for taking the time to count up all those words and show the world the facts. Clearly, this whole situation is very important to this product. RIR is the sole problem here, once we remove him, the article will start to reflect a positive view of our product.
 * Well said! it is about time SOMEONE point out that RIR is, simply put, either insane or has a serious bias. Insane, if they spend 40,000 words and numerous hours posting on a product's wiki page just because they have a science backgroud (where's their job?) and Biased, because if not insane, than clearly here with an agenda. Block this behavior and help wiki not be the academic laughing stock that it is! This post from CHT9 should be on the wiki talk page, too, so that new editors not familiar w/ RIR's wiki agenda war will know what he/she/it is up to. About time you got a voice, nsa. — Preceding unsigned comment added by 12.198.59.2 (talk • contribs) 17:40, June 27, 2007

Outside view from Lsi john
Contrary to my nature, I'll try to keep this short: (Note: it really was short.. for me).

First, I am concerned about the overstatement or misleading claims in this RfC. One specific example (above) by Mike Halterman begins with a perfectly correct and legitimate claim: "Threatening other users is simply not acceptable" that EVERYONE would agree with, I certainly agree with that part of the statement. However, Mike then proceeds to misquote that RIR told Elonka to withdraw. In fact RIR actually asked a 'question' and made an 'observation' and did not 'Tell Elonka to withdraw' or 'threaten revenge'.
 * (Mike, I picked your remark because it was quick and easy to find and cite. Nothing personal intended.)

I have found several such misrepresented claims in this RfC and I believe that they do a disservice to those making the claims.

Second, I find that, for the most part, Rhode Island Red's edits are well documented and appropriate. The common misconception about WP:NPOV is that an article must have an equal balance of pro and con. This is not true. The NPOV policy directs that we proportionally and fairly represent each significant viewpoint without bias. Therefore if the majority of the reliably sourced opinions are negative, the overall weight of the article will be negative. I do not see that Rhode Island Red has been accused of deleting sourced material.

Most of the objections raised are simply WP:IDONTLIKEIT objections, and are not relevant to an RfC or the article content. If Juice Plus proponents don't like, what they view as, negative coverage, then they need to go find reliable sources which reflect their opinions. While it might be nice, it is not up to Rhode Island Red to provide opposing views. If Rhode Island Red removes sourced information, then we have an issue to discuss.

I do not condone all of Rhode Island Red's comments. While I do not necessarily agree that they violate WP:CIVIL or WP:NPA, they are not all written in the most friendly manner. AND the same observation goes for most of those claiming the violations. The name calling and baiting has not been one sided here, and singling out one editor, when clear abuses have occurred all around, is not justified.

I also share concerns about bias and potential COI from Rhode Island Red. However, that is all they are, 'concerns'. It seems odd to me an individual would so firmly defend a single article, has been on Wikipedia for over a year and has a very minimal number of individual edits in other articles.

I can relate to Rhode Island Red's technical writing style, and I can also see a technical 'out' in her disclaimer. Since Rhode Island Red went to such lengths to provide a disclaimer, I believe it is reasonable to ask for a clarification.

My question(s) to Rhode Island Red is (are): Do you have any connection, ties or links to Juice Plus, its competitors, any organization which has done research on them, or anyone (including yourself) who has an axe to grind with them? In other words, for the sake of clear disclosure: Other than a purely 'personal' interest, are you (and have you always been) 100% uninvolved with Juice Plus (and their competitors/critics) in every conceivable way to which business COI would apply? Peace. Lsi john 15:53, 4 July 2007 (UTC)


 * The following was added by Rhode Island Red. Normally this would be inappropriate, but I did ask and this is as good a place as any to respond. However, No further responses should be given in this summary. Peace. Lsi john 18:38, 4 July 2007 (UTC)
 * "'Happy to oblige. My answer is 100% unequivocal -- I do not have, nor have I ever had, any connection whatsoever with Juice Plus, NSA, NAI or their competitors, or organizations which have done research on them, and in no conceivable way do I have any connection that could be construed, even remotely, as a business COI. My interest is entirely academic and born of my own curiosity. Rhode Island Red 16:41, 4 July 2007 (UTC)'"

If the answer is 'yes', 100% uninvolved, then we simply have a case of a SPA who is following wiki rules for sourcing. This can easily be overcome (by proponents of Juice Plus) by locating and providing sourced material which reflects their position. Peace. Lsi john 15:58, 4 July 2007 (UTC)

I strongly encourage Rhode Island Red to edit in other articles and help remove even the perception of SPA or POV editing. This article isn't going to disappear and any improperly deleted and 'sourced' material can always be re-added later. Peace. Lsi john 16:18, 4 July 2007 (UTC)

Users who endorse this summary:
 * 1) Lsi john 15:53, 4 July 2007 (UTC)
 * 2) Jehochman  Hablar 16:49, 4 July 2007 (UTC) - This view is the best one by far.
 * 3) Shell babelfish 20:21, 4 July 2007 (UTC)

Outside view by Durova
Rhode Island Red adamantly denies any professional relationship to Juice Plus. Yet this post which is signed as Rhode Island Red while the editor was logged out during an early phase of the dispute appears to be genuine. This IP originates not from Rhode Island, but from Laguna Niguel, California which is a neighboring community to Juice Plus's headquarters in San Marcos, California. The San Diego/Orange county border is a relatively thinly populated section of the Southern California coastal urban sprawl and as a California resident I affirm that the commute between these two places is rather easy. Would Rhode Island Red explain this striking coincidence? Durova Charge! 19:32, 4 July 2007 (UTC)
 * In response to feedback (please post comments here or on the talk page) I've struck through the final part of the statement above. That said, I do remain curious about this coincidence.  Note also that the post dates from June 20, 2006.  If anyone had intended to damage this editor's reputation by spoofing a signature, I doubt they would have done so at that early date without attempting to capitalize on the deception while the dispute carried on another year.  Durova Charge! 20:33, 4 July 2007 (UTC)

Discussion
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