Portal:Business/Selected quote/20
"The feature of actual business to which, like Professor Sraffa, we draw attention, and which does not seem to have been generally taken account of in economic theory, is the existence with reference to each seller of groups of buyers who will deal with him instead of with his competitors in spite of a difference in price. If a seller increases his price too far he will gradually lose business to his rivals, but he does not lose all his trade instantly when he raises his price only a trifle. Many customers will still prefer to trade with him because they live nearer to his store than to the others, or because they have less freight to pay from his warehouse to their own, or because his mode of doing business is more to their liking, or because he sells other articles which they desire, or because he is a relative or a fellow Elk or Baptist, or on account of some difference in service or quality, or for a combination of reasons. Such circles of customers may be said to make every entrepreneur a monopolist within a limited class and region and there is no monopoly which is not confined to a limited class and region. The difference between the Standard Oil Company in its prime and the little corner grocery is quantitative rather than qualitative. Between the perfect competition and monopoly of theory lie the actual cases"
- —Harold Hotelling, Stability in Competition, 1929