NinjaOne

NinjaOne is a company that provides IT departments and managed service providers with endpoint management and security solutions.

History
NinjaOne was founded in 2014 by Sal Sferlazza and Chris Materese in the San Francisco Bay area as NinjaRMM. Together, they successfully exited four previous startups by sale, before founding NinjaOne. The company expanded rapidly due to demand from the Covid-19 pandemic and opened an office in Clearwater, Florida in 2020 after receiving a $30M investment round from VC’s that included Summit Partners.

In 2021, the company chose to move out of the San Francisco Bay area to Austin, Texas for their affordable cost of living and highly skilled labor market. With the Austin expansion the company had offices in Austin, Tampa, and Berlin.

The company rebranded to become NinjaOne in 2021.

In 2022, the company announced it was looking to expand into the Asia Pacific markets and set up an office in Sydney. Victor Guerro, was brought on as director of channel alliances for the Asia Pacific market. This ultimately led to expansion of the Sydney office and adoption of NinjaOne by several areas of the Philippines government, including the Office of the General Counsel and the Department of Energy.

The NinjaOne trademark was officially granted by the USPTO on Nov 15 2022.

Due the popularity of remote work starting in 2020, the company underwent a growth period which saw an increased customer base and significant expansion of their labor force.

In January 2024, the company announced it had completed a Series C financing round of $231.5M at a $1.9B valuation with ICONIQ Growth leading the round.

Software
NinjaOne provides endpoint management and RMM software which allows IT professionals to track any internet-connected device. Backup management is also included as well. Software patching was added in 2017 through a partnership with Ivanti. In addition, a ticketing solution was introduced in 2021 to allow ticketing for issues for individual devices on the network.

In 2019, an attack on a competitor in the RMM field led the company to issue a directive that two factor authentication was no longer optional on their platform.

In 2020, the company introduced a backup service for corporate clients. In 2021, an additional expansion of services to ease the damage done by hackers were introduced.

In 2024, NinjaOne and SentinelOne launched a partnership to offer a new integrated solution to improve endpoint security by combining IT operations with cybersecurity functions.

The new deployment offers one-click threat visibility and response, immediate threat alerting via multiple communication channels, automated SentinelOne agent deployment, and straightforward migration for existing SentinelOne customers.