Passenger rights

Passenger rights are the rights of passengers of public transportation. According to passenger rights regulations, a person may be entitled to compensation in the case of:
 * injury or death
 * delays
 * damage or loss of luggage
 * erroneous scheduling information

This covers various means of transportation, including
 * airplanes
 * trains
 * buses
 * ferries

European Union
Train passengers in the European Union are entitled to a 25% refund of the ticket price in the case of delays between 60 and 119 minutes. A delay of 120 minutes or more entitles them to a 50% refund.

United Kingdom

 * 20% refund for delays of at least 60 minutes