RingGo

RingGo is a pay by phone parking service, based in the UK owned by EasyPark Group.

Technology


The system is used by local authorities for on-street parking and public car parks.

Criticisms
It has been suggested that councils that use RingGo are unfairly penalising users who find the technology difficult to use or do not own a smart phone. This has meant reduced customer numbers in some shopping centres that switched to smartphone-only parking.

Some car parks use the app's "Start-Stop" system that requires that users log both their arrival and departure time and failure to remember to sign out can lead to an overcharge. Not all car parks operate using this system.

Incidents
On the 10th of December 2023 RingGo’s parent company, EasyPark Group, suffered a breach of customer names, addresses, email addresses, phone numbers and partial payment card information. Over two weeks later on the 26th of December EasyPark informed the UK’s ICO and other data protection authorities.